Note fondée sur 924 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 août 2024 sur Expedia
Good service
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Steve,Thank you for your wonderful review! We’re delighted to hear that you had a positive experience with our service. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur de HERNDON
Publié le 12 nov. 2024
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Commentaires de Gestion de l’hôtel
12 nov. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your fantastic 5-star review! We're so pleased to hear you had a great experience with us. We strive to provide top-notch service and comfort, and it's wonderful to know that we met your expectations. We hope to welcome you back for another memorable stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 31 oct. 2024
All good.
Commentaires de Gestion de l’hôtel
2 nov. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your positive review! We're thrilled to hear everything met your expectations and that you had an enjoyable stay. Your satisfaction is our priority, and we hope to welcome you back soon for another pleasant experience.Sincerely, Hotel Manager
par un voyageur
Publié le 23 août 2024 sur Expedia
Would not recommend. Room was 85 when we checked in. Shower curtain and other racks were bent. Staff was not welcoming.
Commentaires de Gestion de l’hôtel
23 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jennifer,Thank you for sharing your experience. I'm sorry to hear about the discomfort you faced during your stay, including the room temperature and issues with the shower curtain. Your feedback about the staff's demeanor is particularly concerning, and I will address this with the team to ensure a more welcoming environment for all guests. Sincerely, Hotel Manager
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We appreciate your rating and are always looking for ways to improve. If there's anything specific you think we could do better, we'd love to hear from you.Sincerely, Hotel Manager
par un voyageur
Publié le 21 août 2024 sur Expedia
Opened room and it was steamy from shower and wet towels in bathroom and room floor. No one to clean room left after 4pm we were there at 430pm. Needed a room w 2 beds. Got one with 1. Not cool by any means.
Commentaires de Gestion de l’hôtel
21 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your experience. I'm sorry to hear about the issues with the room cleanliness and the bed configuration. This isn't the level of service we strive for, and I apologize for the inconvenience. Your feedback is important, and we'll address these concerns to ensure a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 20 août 2024 sur Hotels
Place wasn’t bad, it was clean. The only issue I had was with the mattress. After I slept on it my back was sore for a few days.
Commentaires de Gestion de l’hôtel
21 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We're glad to hear you found the place clean. We're sorry to hear about the discomfort with the mattress and appreciate you bringing it to our attention. We'll look into this to ensure a more comfortable stay for our guests in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 18 août 2024 sur Expedia
Walked into the room and it was 85 degrees. A/C unit was off so I guess they’re trying save money. It’s was awful for us as we were getting ready for an event and sweating
It’s your average hotel
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Trent,Thank you for your feedback. I apologize for the discomfort you experienced with the room temperature upon arrival. We typically aim to ensure our rooms are at a comfortable temperature before guests check in, and I regret that we missed the mark during your stay. Your comments are valuable, and we will look into improving this aspect for future guests. We hope to have the opportunity to provide a better experience on your next visit.Sincerely, Hotel Manager
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Diane,Thank you for your outstanding review! We’re thrilled to hear you had a perfect stay. Your positive feedback means a lot to us. We look forward to welcoming you back on your next visit!Sincerely, Hotel Manager
par un voyageur
Publié le 16 août 2024 sur Hotels
Very comfortable stay, loved the convenient breakfast options. Room was nice, property was nice
Commentaires de Gestion de l’hôtel
17 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,"We're so pleased you had a nice stay and appreciated the breakfast convenience. Thank you for highlighting our room and property. We look forward to your next visit!"Sincerely, Hotel Manager
