Note fondée sur 938 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 août 2024 sur Expedia
Good service
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Steve,Thank you for your wonderful review! We’re delighted to hear that you had a positive experience with our service. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 2 déc. 2024
Would stay again
Commentaires de Gestion de l’hôtel
4 déc. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Denise, Thank you for your perfect 5/5 rating! We're thrilled to hear that you had a great stay and would stay with us again. We look forward to welcoming you back on your next visit! Sincerely, Hotel Manager
par un voyageur
Publié le 2 déc. 2024
Would stay again.
Commentaires de Gestion de l’hôtel
4 déc. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Denise, Thank you for your perfect 5/5 rating! We're so glad to hear you had a wonderful stay and would stay with us again. We look forward to welcoming you back on your next visit! Sincerely, Hotel Manager
par un voyageur de HERNDON
Publié le 12 nov. 2024
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Commentaires de Gestion de l’hôtel
12 nov. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your fantastic 5-star review! We're so pleased to hear you had a great experience with us. We strive to provide top-notch service and comfort, and it's wonderful to know that we met your expectations. We hope to welcome you back for another memorable stay in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 31 oct. 2024
All good.
Commentaires de Gestion de l’hôtel
2 nov. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your positive review! We're thrilled to hear everything met your expectations and that you had an enjoyable stay. Your satisfaction is our priority, and we hope to welcome you back soon for another pleasant experience.Sincerely, Hotel Manager
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your amazing 5 out of 5 review on Expedia! We’re thrilled to hear that you enjoyed your stay and found our property very clean. Our team takes great pride in providing excellent service, and your kind words motivate us to keep up the good work. We look forward to welcoming you back for another wonderful experience!Sincerely, Hotel Manager
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for the fantastic 10 out of 10 review! We're thrilled you had such a wonderful experience and can't wait to host you again!Sincerely, Hotel Manager
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Some staff was helpful others were not.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We’re glad to hear that some of our staff were helpful, but we’re sorry to learn that not everyone met your expectations. We’ll work on improving our service consistency. We appreciate your input and hope to provide you with a better experience in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 23 sept. 2024 sur Hotels
The lobby and check in at the comfort inn Archdale was pleasant. It smelled and looked clean and the check in person was very nice.
The room was not so great. The floor in the bathroom and entry way had some disgusting sticky stuff on it - we used a wet towel and mopped it with our feet.
The carpet looked like it was updated, so that was nice.
The shower curtain was so gross with lots of stains and marks. The drain in the shower had some nasty stuff around it.
When we turned on the air conditioning stuff came flying out and went all over the quilt covering the duvet. When we went downstairs to ask them to change it, the woman there said she can give me a comforter to change myself, then gave me the duvet. I told her that it wasn’t the duvet, it was the cover on the duvet and she didn’t understand at all. So, we just folded it over and pretended it wasn’t there.
If you are expecting any type of assistance or cleaning, don’t stay here.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback. We are glad to hear you had a pleasant check-in experience, but we sincerely apologize for the issues you encountered in your room. Cleanliness and guest satisfaction are our top priorities, and we take your comments seriously. We will address the concerns with our housekeeping team and ensure better training for our staff regarding guest requests. We appreciate your insights and hope you might consider giving us another chance in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Diane,Thank you for your amazing 10 out of 10 review! We are delighted to hear that you had such a wonderful experience with us. Your positive feedback means a lot, and we truly appreciate your support. We can't wait to welcome you back for another fantastic stay!Sincerely, Hotel Manager
