Note fondée sur 855 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
88 % des clients le recommandent
4,4 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 4 oct. 2024 sur Expedia
Everyone very nice and friendly.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Management, Gestion de l’hôtel
Thank you, Joseph, for reviewing your recent stay with us. We're glad that you enjoyed your stay and we look forward to seeing you again the next time you're in the area.
1 sur 5
par un voyageur

Publié le 24 sept. 2024 sur Expedia
Ended up getting bed bugs because they didnt make sure room was treated good
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Management, Gestion de l’hôtel
Thank you Sona for reviewing your recent stay with us. We'd like to apologize for the inconveniences that you and your family experienced during your stay. We do have a pest control company that comes every month for preventive spraying.
5 sur 5
par un voyageur de McLeansville

Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Management, Gestion de l’hôtel
Thank you, Devonne, for reviewing your recent stay with us. We hope to see you again the next time you're in the area.
5 sur 5
par un voyageur de Brattleboro

Publié le 16 sept. 2024 sur Expedia
Easy on/off from interstate. Great water pressure in shower. Tips:(1) You may want to bring bottled water if you’re sensitive to how tap water tastes - a Food Lion grocery store nearby. (2) double-check that your key card to your room works as some issues the day we arrived but Front desk is staff 24 hours if you need assistance.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Management, Gestion de l’hôtel
Thank you, Patricia, for reviewing your recent stay with us. We appreciate your feedback and look forward to seeing you again the next time you're in the area.
5 sur 5
par un voyageur de FAYETTEVILLE

Publié le 9 sept. 2024
The property was clean and well maintained.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Management, Gestion de l’hôtel
Thank you, Tommy, for reviewing your recent stay with us. We hope to see you again the next time you're in the area.
2 sur 5
par un voyageur

Publié le 31 août 2024 sur Hotels
The manager that originally checked us in was friendly. Our keys were deactivated multiple times during our stay leaving our party of 6 stuck outside the door while we had to go to the desk to have them reactivated. This happened 4 times. The lady at the desk insisted that we were using the keys wrong like it is the first hotel we have stayed in. Then we unfolded the sleeper sofa and there was no bedding or pillows left for this so we had to go back down to the front desk and wait in the enormous line in order to get bedding so my kids could sleep. We will not be staying in this hotel again. I could look past certain things but the extremely rude staff behind the counter is not one of them.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Management, Gestion de l’hôtel
Thank you, Carrie, for reviewing your recent stay with us. On behalf of our entire staff, I'd like to sincerely apologize for all of the inconveniences that occurred during your stay. We have spoken to Maintenance, our Housekeeping staff, and the Front Desk agent to correct those issues. Again, we deeply apologize and hope you'll give us another chance to provide you with superior customer service the next time you're in the area.
2 sur 5
par un voyageur

Publié le 30 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 août 2024 par GM Megan Clark, Gestion de l’hôtel
On behalf of the team here at Comfort Suites, we would like to apologize that your stay was not entirely enjoyable. We hope to get another chance to provide excellent service.
2 sur 5
par un voyageur

Publié le 23 août 2024 sur Hotels
Room had a weird smell and overnight when my husband had to use the bathroom, he saw a cockroach! This is not ok for the price we paid for one night! Will not stay here again.
Commentaires de Gestion de l’hôtel
24 août 2024 par GM Megan Clark, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Whitsett - Greensboro East. On behalf of our entire team, I would like to apologize for failing to exceed your expectations, this is very unusual for our property and we will be on top of that. Your satisfaction is important to us as a valued Choice Privileges Gold member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.
5 sur 5
par un voyageur

Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par GM, Gestion de l’hôtel
Thank you so much for the rating! We hope to see you again if you are ever in the area again.
5 sur 5
par un voyageur

Overnight, driving through

Publié le 11 août 2024 sur Hotels
Our standard room was very large. Very comfortable. Nothing negative at all. Clean, had all the amenities. Breakfast was good. Not a lot but good.
Commentaires de Gestion de l’hôtel
11 août 2024 par Management, Gestion de l’hôtel
Thank you, Jozef, for reviewing your recent stay with us. We appreciate the positive feedback and hope to see you again the next time you're in the area.