Note fondée sur 654 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,4 Service et personnel
3,1 Confort de la chambre
2,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par manager, Gestion de l’hôtel
We're delighted to hear that you enjoyed your stay with us! Thank you for taking the time to share your positive experience. We aim to provide exceptional service and comfort to all our guests. We can't wait to welcome you back to Days Inn Airport, Greensboro, in the future!
par un voyageur
Publié le 6 oct. 2024 sur Expedia
The check in you couldn’t understand what was being said. Then they asked for a deposit. I gave them my card that I had already pre checked in with for the deposit. They asked if I had the funds or my card was locked I said no. They said it’s not going through. Checked my bank account they ran my card for the room that was pre paid for. More than what I pre paid for it. When I showed them what they did they refused to look at it and said it wasn’t them who did the transaction it was the deposit which was only 50 bucks that I gave cash. Then I went to the room and it was nasty. Smelled like old smoke in a non smoking room. Red tape holding the ac unit together. Ice box had bugs crawling on it and mold on the tops. Bath tube had burn marks on it and brown. Toilet paper was brown. Block burn marks on the wall in bathroom. Roachs in the lamp and all around it. Took pictures. Went to the front desk told them I will not be staying. They said no I get you another room. I said no if one looks like that I can already tell what they all look like. I said and you can refund me the money you swiped for. They said that’s the online booking not us. Well I got on here and spoke to someone that helped me out immediately and even said I should have never been charged that amount. They were quick to get them to refund me money they took at check in and also helped me out getting some of a refund with my non refunded room due to the pictures and how I was treated. But I wouldn’t waste your time
Commentaires de Gestion de l’hôtel
7 oct. 2024 par manager, Gestion de l’hôtel
We apologize for the inconvenience you experienced during your stay. Rest assured, we take your feedback seriously and are actively working on improving our services however we did not find any bugs in the room as you reported however we take these issues very seriously. Your comfort and satisfaction are our top priorities.
par un voyageur
Bad day
Publié le 4 oct. 2024 sur HotelsThe floor was dirty and needed to be mopped. In the third day I asked for housekeeping after being told they come every three days. Shower selector didn’t work so water was coming from both the tub and shower.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par manager, Gestion de l’hôtel
Thank you for bringing this to our attention. We're sorry to hear about your experience. We're investigating the matter to ensure it doesn't happen again. We appreciate your understanding and hope to welcome you back for an improved experience.
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Meh. Kinda dirty. Staff was nice and no real problems with safety. But everything was run down and half a$$ed when it came to repairs.
Commentaires de Gestion de l’hôtel
4 oct. 2024 par manager, Gestion de l’hôtel
Thank you for sharing your experience. We're sorry to hear about the issues you encountered. Please know that we are addressing the matter internally to ensure it doesn't happen again. Your feedback is invaluable to us.
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par manager, Gestion de l’hôtel
We're sorry to hear about the challenges you experienced. Please accept our sincere apologies. We're taking immediate action to rectify the situation. Your feedback is invaluable, and we hope to have the opportunity to better serve you in the future.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par manager, Gestion de l’hôtel
We're disappointed to learn about the issues you encountered during your stay. Please accept our sincere apologies. Rest assured, we're taking this seriously and working diligently to ensure it doesn't happen again. We appreciate your understanding.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par manager, Gestion de l’hôtel
We are truly sorry for the inconvenience you faced during your stay. Your feedback is crucial, and we're taking immediate steps to rectify the situation. We hope you will give us another chance to provide you with the exceptional service we are known for.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
The floor was dirty, stains on bedding and towels, light fixtures broken or missing, phone cord missing, beds were positioned wrong to where air conditioner blocked, making the room hot. The door latch was dangling off the frame, to where I pushed all the extra furniture against the door, due to my window view was a strip club and the constant smell of weed and people hanging around the exterior was weird. But, my stay was quite and the fellow occupants nice! Overall no problem occurred, but I think upkeep and sanitation improvements needed!
Commentaires de Gestion de l’hôtel
1 oct. 2024 par manager, Gestion de l’hôtel
Thank you for sharing your experience. We're sorry to hear about the issues you encountered. Please know that we are addressing the matter internally to ensure it doesn't happen again. Your feedback is invaluable to us.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par manager, Gestion de l’hôtel
We're delighted to hear that you had a great experience at Days Inn Airport, Greensboro! Thank you for taking the time to share your positive feedback. We're committed to providing exceptional service, and we're glad we could meet your expectations. We look forward to hosting you again soon!
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Not bad for a budget hotel. Staff was awesome!
Commentaires de Gestion de l’hôtel
1 oct. 2024 par manager, Gestion de l’hôtel
We're glad to hear that you had a pleasant experience at Days Inn Airport, Greensboro! Providing a comfortable and enjoyable stay for our guests is what we strive for. Thank you for choosing to stay with us, and we look forward to hosting you again soon!
