Note fondée sur 201 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,0 Service et personnel
2,8 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 oct. 2024 sur Expedia
This looked nothing like the pictures. Walked out booked something else and left. Dead spiders hanging in the bathroom and was dirty. Please update the pictures of the whole place.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear ANGELA,Thank you for sharing your experience. We sincerely apologize for the discrepancies between the photos and the actual condition of the property. Your feedback regarding cleanliness is concerning, and we will address this with our housekeeping team. We appreciate your input and will work on updating our images to better reflect our facilities. We hope to welcome you again soon.Sincerely, General Manager Hotel Management
par un voyageur
Publié le 7 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Carlos,Thank you for your feedback! We appreciate your honest rating of 6 out of 10. While we're glad you had some positive aspects during your stay, we strive to improve and make your next visit even better. Please let us know if there are specific areas we can enhance. We hope to welcome you back soon!Sincerely, General Manager Hotel Management
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Outstanding service with a fast check in time. Always feel at home, and the price is consistent.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Matthew,Thank you for your kind words! We're delighted to hear that you consistently feel at home during your stays with us and appreciate our fast check-in process. Providing excellent service and value is always our top priority. We hope to welcome you again soon.Sincerely, General Manager Hotel Management
par un voyageur
Publié le 30 sept. 2024 sur Hotels
This place was disgusting. It smelled like cigarettes and weed, there were bed bugs, our car was not safe, and the it was loud. I would never recommend this place to anyone I care about
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We are truly sorry to hear about your experience and the issues you encountered, including odours, cleanliness, and noise. Your safety and comfort are paramount, and we take your concerns seriously. We will address these matters with our team to ensure necessary improvements are made. We hope to welcome you again soon.Sincerely, General Manager Hotel Management
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Never came to make my bed, facility painted walkway and blocked off everything off and made it difficult, place was run down, wired thing going on in the parking lot…..
But for the money was was you pay for, maybe a little too much.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We sincerely apologize for the inconvenience with housekeeping and the difficulties caused by the ongoing maintenance work. Your comments regarding the condition of the facility are important to us, and we will address these issues with our team. We appreciate your understanding and hope to improve your experience in the future.Sincerely, General Manager Hotel Management
par un voyageur
Publié le 22 sept. 2024 sur Expedia
I sleep in my van.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Charles,Thank you for sharing your experience. We're sorry to hear that your stay didn't meet your expectations. If you have any specific feedback or concerns you'd like to address, please let us know. We hope to welcome you again soon.Sincerely, General Manager Hotel Management
par un voyageur
Publié le 21 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Richard,Thank you for your rating, and we're sorry to hear that your recent stay with us did not meet your expectations. If you have any specific concerns or issues that you would like to address, please do not hesitate to reach out to us. We hope to have the opportunity to better serve you in the future. Sincerely, General Manager Hotel Management
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Kathy,Thank you immensely for your perfect rating! We're overjoyed to know you had such a fantastic experience with us. Your satisfaction is our utmost priority, and we hope to have the pleasure of hosting you again soon.Sincerely, General Manager Hotel Management
par un voyageur de Lawrence
Publié le 11 sept. 2024 sur Expedia
FALSE ADVERTISING
no breakfast included
this is a shelter not a hotel not even a motel
It looks dirty smells awful it looks unsafe
Very ghetto worse place ever
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jose,Thank you for sharing your feedback. We’re sorry to hear about your disappointing experience and any misunderstanding regarding the breakfast. We take these concerns seriously and will review the issues you mentioned, including cleanliness and safety, to make improvements. We hope to welcome you again soon.Sincerely, General Manager Hotel Management
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Better than expected! Clean very nice pool! No breakfast that was the only disappointment
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Donald,Thank you for your positive feedback! We're thrilled to hear you enjoyed the clean rooms and the nice pool. We apologize for the lack of breakfast and appreciate your understanding. We’re continually working to improve our services and hope to have the opportunity to serve you better in the future.Sincerely, General Manager Hotel Management
