Note fondée sur 474 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 déc. 2024
Love staying at hotel. Need fridge plugged up. Stinky fake cherry smell needs to go
Commentaires de Gestion de l’hôtel
17 déc. 2024 par Daniela Villalba, Gestion de l’hôtel
Thank you for your feedback, and we're so glad to hear that you enjoy staying with us! We apologize for the inconvenience. We will have the fridge plugged in right away, and our housekeeping team will work on addressing the cherry scent in the room to ensure a more pleasant atmosphere.Thank you for choosing Hampton Inn, and we hope you have a great stay!
par un voyageur
Publié le 25 sept. 2024 sur Expedia
We had an issue with our sheets, they were not
Clean and had a nasty looking streak. 2nd time!!!
We found that the rooms are cleaned, but someone was turning sexual tricks in the rooms. That was suppose to be taken care of now. But since we had it happen twice. We felt our bill should have been adjusted or compensated.
Donne Peerenboom
Quality Director (retired)
We have family in the area-so we visit k-ville frequently. Thank you
Commentaires de Gestion de l’hôtel
25 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Mr. Peerenboom,Thank you for reaching out and sharing your concerns. I sincerely apologize for the issues you experienced with the cleanliness of the sheets during your recent stays. This is certainly not the standard we strive to uphold, and I understand how frustrating this must be.We take our service very seriously, especially regarding the cleanliness and safety of our rooms. I assure you that we are addressing this issue with our housekeeping team to prevent any recurrence in the future.Regarding your request for a bill adjustment, I would be happy to discuss this further. Please let me know the best way to reach you.Thank you for your understanding.
par un voyageur
Publié le 20 sept. 2024 sur Hotels
The staff there are very friendly and helpful.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Samantha Greene, Gestion de l’hôtel
Thank you for the awesome review!!
par un voyageur
Publié le 15 sept. 2024 sur Expedia
The hotel was great,
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Samantha Greene, Gestion de l’hôtel
Thanks for the awesome review!
par un voyageur
Publié le 7 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Samantha Greene, Gestion de l’hôtel
Thanks for the awesome review!!
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Samantha Greene, Gestion de l’hôtel
On behalf of the Hampton Inn management team. I sincerely apologize for the inconvenience caused to you. If there is anything we can do to help make this situation better, please let us know.
par un voyageur
Publié le 31 août 2024 sur Expedia
Excellent hotel. Kept very clean and staff were friendly and very nice. Will stay at this hotel every time I go to visit my son.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Samantha Greene, Gestion de l’hôtel
Thank you for staying with us and the great feedback!!
par un voyageur
Decent stay
Publié le 19 août 2024 sur HotelsHotel is in a very nice and quiet location. Front desk clerk and breakfast attendant were very welcoming. Only complaint was the shower drained slow so water puddled while taking a shower. Also there was quiet a bit of stay hairs on the bathroom walls.
Commentaires de Gestion de l’hôtel
19 août 2024 par Samantha Greene, Gestion de l’hôtel
Thank you for you informative and complimentary feedback. We will work on those issues, and we look forward to having you back. Have a great day!!
par un voyageur
Our lil stay in Kernersville
Publié le 18 août 2024 sur HotelsStay was amazing, breakfast was good and beds comfy.
Commentaires de Gestion de l’hôtel
18 août 2024 par Samantha Greene, Gestion de l’hôtel
Thank you for staying with us!!
par un voyageur
Publié le 5 août 2024 sur Expedia
it just wasn't conveniently located to anything.
Commentaires de Gestion de l’hôtel
18 août 2024 par Samantha Greene, Gestion de l’hôtel
Thanks for staying with us!
