Note fondée sur 725 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,7 Service et personnel
3,6 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 oct. 2024
Spider webs in windows. Need better pillows. Draw was broken, tissue box in bathroom broken. Beds are not comfortable. Floor was nasty under the draw that was broken. Need better towels very rough and not big enough
Commentaires de Gestion de l’hôtel
29 oct. 2024 par Manager, Gestion de l’hôtel
Hello Tina, Thank you for sharing your feedback with us. We appreciate your comments regarding the pillows, beds, and housekeeping. We strive to continuously improve our services and will address your concerns with the relevant departments for further evaluation and necessary actions.
par un voyageur
Publié le 26 août 2024 sur Expedia
Facility only made bed and brought me 1 towel in 4 days,trash can overflowing at my entrance,the refrigerator in room leaked water on floors constantly would not stay at any of your locations again..
Commentaires de Gestion de l’hôtel
28 août 2024 par Manager, Gestion de l’hôtel
Hello Steven, We appreciate you sharing your feedback, and we apologize for any inconvenience you experienced during your stay. Your comments will be shared with the team to ensure we maintain our high standards. Our goal is to provide a comfortable and enjoyable experience for all our guests.
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Manager, Gestion de l’hôtel
Hello Hona, We're sorry to hear about your experience at our hotel. Please don't hesitate to reach out to us with any feedback you may have so we can address any issues. We value your input and strive to make every guest's stay enjoyable.
par un voyageur
Not so good.
Publié le 19 août 2024 sur HotelsThe room was ok but the shower looked like it was repaired and they put a piece of fiber glass to repair but the caulk was coming off. The breakfast was pitiful. The pancake machine did not work properly and the toaster was too slow (how much does a good toaster cost?). There were no napkins, they set out a box of kleenex. In the common bathroom, there were no paper towels, they put a roll of toilet paper on top of the paper towel dispenser. There was a homeless person in the parking lot and I told the clerk and he scruged it off.
Commentaires de Gestion de l’hôtel
20 août 2024 par Manager, Gestion de l’hôtel
Hello Becky, We appreciate your feedback and regret to hear about your experience. Our maintenance team is always working to ensure the quality of our rooms. Regarding breakfast, we strive to provide a variety of options. We take the safety and security of our guests seriously and have protocols in place for such situations. We hope to welcome you back for a more enjoyable stay.
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Hello Zeke,We are delighted to hear that you had a fantastic experience during your stay with us. We look forward to welcoming you back soon for another exceptional stay!
par un voyageur
Publié le 12 août 2024 sur Expedia
It was close to family member and a good location. Room was very clean, but the carpet in the hallway has a lot of stains on it and needs to be replace.
Commentaires de Gestion de l’hôtel
15 août 2024 par Manager, Gestion de l’hôtel
Hello Rutha, We are pleased to hear you found the location convenient and the room clean during your stay. Your feedback regarding the hallway carpet stains is duly noted for our continuous improvement efforts. We appreciate you bringing this to our attention for future enhancements.
par un voyageur
Publié le 10 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 août 2024 par Manager, Gestion de l’hôtel
Hello Amy,We are delighted to hear that you had a pleasant stay with us. If you have any further comments or suggestions, please do not hesitate to contact us. We look forward to welcoming you back in the future.
par un voyageur
Publié le 6 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 août 2024 par Manager, Gestion de l’hôtel
Hello Robert,We are ecstatic to hear that you had an excellent stay with us! We appreciate your kind words and hope to welcome you back soon for another fantastic experience.
par un voyageur
Publié le 6 août 2024 sur Expedia
This place will find any reason to keep your deposit! Even if you leave your room clean!
Please don’t book here.
Commentaires de Gestion de l’hôtel
8 août 2024 par Manager, Gestion de l’hôtel
Hello Alfredo, We appreciate your feedback and take all comments seriously. For any concerns regarding your deposit, we recommend reaching out to the management directly for further assistance. Your experience is important to us, and we strive to address all guest issues promptly and professionally.
par un voyageur
Publié le 3 août 2024 sur Expedia
The sheets on the bed were stained(dirty), I got in so late as I only stopped due to bad weather so I didn’t notify staff of sheet concern. I laid down a towel on the blanket and went to bed.
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello Marcella,We appreciate you sharing your experience. We encourage guests to notify our staff immediately of any concerns to address them promptly. Your feedback will be shared with our team for improvement. We hope to welcome you back for a chance to provide a better stay.
