Note fondée sur 431 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 août 2024 sur Expedia
Very old and dated. Found what we thought was a bed bug so left immediately. Stay somewhere else!
Commentaires de Gestion de l’hôtel
19 août 2024 par General Manager , Gestion de l’hôtel
Could you please contact us with additional information? This is the first I’m hearing of a bed bug in a room. Did you bring this to the front desks attention? I can assure you we take these claims very serious. Please give us a call at 336:434:4797 and provide us with additional information.
par un voyageur
Publié le 17 août 2024 sur Expedia
The worst hotel ever.
The entrance surrounded with homeless people.
Bed bugs, roaches, ants,
Dirty - stained towels and sheets
Carpet sticky and dirty.
Commentaires de Gestion de l’hôtel
19 août 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to review our property. I can assure you that we have never had issues with homeless individuals at or surrounding our property, so I’m not quite certain what you are referring too. In regards to your review, you noted quite a few pests and this is very alarming as we have a pest elimination company perform regular pest control at our hotel. I know we did have an issue with ants due to the all the rain we have been having. We have contacted the pest company we use and they have been out quite a few times due to this but this is the only issue we have been advised of in person. Could you call the hotel and let us know your room information? We take claims as yours very serious and would love the opportunity to speak with you to get additional information.
par un voyageur
Publié le 15 août 2024 sur Expedia
The pictures of the hotel online do not reflect what the hotel actually looks like. The pool was cloudy and dirty. My bathroom floor was sticky and slippery. Broken tv remote and outlets. Dog barked all night next door. Door slammed all night long. The entire hotel smelled and we felt wet when we woke up from the air conditioner.
Staff were very nice breakfast was ok- expected for a hotel breakfast.
par un voyageur
Publié le 10 août 2024 sur Expedia
Door knob to our room was falling off.
par un voyageur
Publié le 6 août 2024 sur Expedia
I did t ecen stay i ended up leaving
par un voyageur
Publié le 3 août 2024 sur Expedia
par un voyageur
Lousy
Publié le 29 juill. 2024 sur HotelsThe only thing good about this stay was the continental breakfast. The room was damp and musty, the floors were filthy and stained. The shower floor felt like it hadn't been cleaned in a while. You couldn't get the air conditioner regulated so the temp stayed at 68 degrees all night.
par un voyageur
Publié le 28 juill. 2024 sur Hotels
Although the hotel was "100% smoke-free inside", we were greeted by a cloud of smoke as the desk attendant was smoking right at the entrance. He was friendly enough as we signed the paperwork. The hotel decor was dated, and the carpet was worn and stained. In the room, the bathroom was clean enough, and the beds appeared clean as well. The room smelled musty, and my clothes this morning felt damp. It was obvious that the room carpet had not been vacuumed, as there were crumbs and an old hair tie. As we were getting ready for bed, the fire alarm went off, and we all had to evacuate. Two fire trucks came and all was fine; apparently one of the visitors set off the alarm by flat drying her hair?! During the night there was a lot of noise in the halls, and the room next door had a dog that kept barking. In addition, there was smoke smell during the night, so at least one room on the first floor was not adherring to the no smoking policy. The worst crime of all was that the room cost with taxes was $146.00
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Our room was not clean.
There are renovations that need to be done. Everything seemed very "worn."
Stairwells were very dirty.
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Overall satisfied
