Note fondée sur 281 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 août 2024 sur Expedia
Overall it was fine for an overnight stay. The front desk was AMAZING and so personable. Pool was in bad condition and not usable, but rooms were very nice. Our big issue was with the cleaning staff that begged for a tip and literally followed me to my vehicle continuing to ask for one.
Commentaires de Gestion de l’hôtel
7 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Mikki,Thank you for you feedback about your stay. Your comments will be used and shared with our staff to continue to better service you in the future. I must apologize about the housekeeper following you; I will be speaking with my staff to ensure this does not happen again. Looking forward to seeing you in the future.
par un voyageur de Claymont
Publié le 4 août 2024 sur Expedia
Checking into the room the bathtub was dirty with rings around it in hair in it. I was told by the staff that the girl responsible for cleaning the room was angry and left work early. I never received a call or an apology from the manager. In addition, the electricity in my room was loss the next morning while taking a shower. Bad experience
Commentaires de Gestion de l’hôtel
5 août 2024 par K, Gestion de l’hôtel
we apologize for the experience you said you had at the property.
par un voyageur
Publié le 3 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 août 2024 par K, Gestion de l’hôtel
Thank you for staying with us.
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Have not stayed at a Quality Inn that was as clean and had such friendly staff ever! Very nice will definitely stay here again
Commentaires de Gestion de l’hôtel
5 août 2024 par General Manager, Gestion de l’hôtel
Thank you for your positive feedback we are happy your stay with us was as you expected. looking forward to your next visit.
par un voyageur
Publié le 11 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par K, Gestion de l’hôtel
Thank you for staying with us.
par un voyageur
My stay at Quality Inn
Publié le 11 juill. 2024 sur HotelsThe only complaint I have is I have a disability that makes it hard for me to climb stairs and there were no clean rooms downstairs so I had to walk upstairs and I was in pain the entire stay. But everything else was great.
Commentaires de Gestion de l’hôtel
5 août 2024 par General Manager, Gestion de l’hôtel
I do apologize for that experience you had please give us a call ahead of time and we will prepare for your next visit.
par un voyageur
Publié le 5 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par K, Gestion de l’hôtel
Thank you for staying with us, we do appreciate your visit.
par un voyageur de Brentwood
Publié le 5 juill. 2024 sur Expedia
Good enough
Commentaires de Gestion de l’hôtel
5 août 2024 par k, Gestion de l’hôtel
Thank you.
par un voyageur
Not happy
Publié le 2 juill. 2024 sur HotelsWhen we got there it said ring bell for service and the buzzer didn’t work. I had to knock on the window to get the ladies attention. Told them there were cockroaches in the room and they dismissed it like oh well it’s just one! I don’t do bugs and there were more than 1 I killed. They need a better exterminator. Was not worth over $100 for the night.
Commentaires de Gestion de l’hôtel
5 août 2024 par K, Gestion de l’hôtel
Thank you for your response, I do apologize for the inconvenience. I will make sure our next visit will be great.
par un voyageur
Publié le 30 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par K, Gestion de l’hôtel
Thank you for staying with us.
