Note fondée sur 938 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,4 sur 5
70 % des clients le recommandent
3,6 Propreté de la chambre
3,9 Service et personnel
3,6 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Bien comme hotel, sans plus !

Publié le 29 févr. 2016 sur Hotels
Je travaillais dans le HIFC qui est juste de l'autre coté de la rue, donc très pratique.
Commentaires de Gestion de l’hôtel
7 mai 2016 par Corine, Gestion de l’hôtel
We are happy we could accommodate you while working in the area. We hope to be able to serve you again.
4 sur 5
Recommandé
pour Tout le monde
par un voyageur de Montreal

tres satisfaisant

Publié le 16 déc. 2014 sur Expedia
Pour : L 'hotel est au centre ville pres des des installations des salons que nous avons visité ,donc ce fut tres bien car on était a distance de marche
Contre : L'hotel était correcte pour nous .Peut etre dans un avenir proche de rafraichir les salle de bains ,
Emplacement : Lhotel est au centre ville donc un peu loin des attractions ,il faut prendre le taxi
Nous avons étét satisfait de l'hotel et du service .Les gens sont plaisants et courtoie et les chambres sont confortables
2 sur 5
par un voyageur

Publié le 18 mars 2020 sur Expedia
The hotel is just not well maintained. Extremely short staffed. The rooms no longer have a coffee machine, the shower curtains barely cover the tub. The rooms have not been refitted in decades except the beds which surprisingly are very good. Common areas are not very clean. The staff on the other hand are wonderful, friendly and very helpful. I feel bad for them.
Commentaires de Gestion de l’hôtel
23 mars 2020 par Guest Relations, Gestion de l’hôtel
Thank you for taking the time to share your thoughts with us. While we are happy to hear you appreciated our friendly, professional service, we apologize for the aspects of your room that did not meet your expectations. As you noted, we recently updated our beds, which is just the first of many changes to come. We will continue to use guest feedback like yours to improve our accommodations. Hopefully, we will get the chance to welcome you back in the future once we've accomplished more changes.
1 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 13 mars 2020 sur Expedia
2 sur 5
par un voyageur

Publié le 12 mars 2020 sur Hotels
Air conditioner was not working
2 sur 5
par un voyageur

Hot, humid and no help

Publié le 10 mars 2020 sur Hotels
The rooms were hot and humid, each room had a box fan in the closet, it kind of seems like they know that this is an issue and are doing nothing to fix it. When I asked what can be done at the front desk, I was told someone would come and help us open the window in our room to let some cold air in. No one ever showed up. We had to go and buy an additional fan for our room to make it tolerable enough to sleep.
1 sur 5
par un voyageur

Publié le 8 mars 2020 sur Expedia
I honestly didn’t like anything. This hotel needs to be closed
Commentaires de Gestion de l’hôtel
9 mars 2020 par L Davis, Gestion de l’hôtel
We appreciate your stay with us, we apologize for any inconvenience you may have experience during your stay. Please note that our staff appreciate your feedback will do our best to resolve these issues and look forward to a second chance to correct our mistakes.
2 sur 5
par un voyageur de Rock Hill

Publié le 8 mars 2020 sur Expedia
The maintenance man was friendly,and the desk staff.
Commentaires de Gestion de l’hôtel
9 mars 2020 par L Davis, Gestion de l’hôtel
We appreciate your stay with us, and that our staff was very helpful to you during your stay.
4 sur 5
par un voyageur

Wonderful stay at the Red Lion Hotel

Publié le 8 mars 2020 sur Hotels
This is not a 5 star resort and it does not claim to be. It is a hotel with a few additional amenities. There is a bar but it was only open on Thursday and Friday night during my stay so I was a bit disappointed. The room was clean and livable. I had a bottle of water waiting on me each day which was a very nice touch. There was a nice note on my bedside table from housekeeping to welcome me, another nice touch. Each day when I got in from work the room was clean, the trash was removed, the bed was made and the towels were replaced. The staff that I came in contact with were all very cordial and polite. I would definitely stay at the Red Lion again when visiting High Point :)
Commentaires de Gestion de l’hôtel
8 mars 2020 par Ann, Gestion de l’hôtel
Thank you so much for your kind words. I'm glad we had the opportunity to serve you. We look forward to having you stay with us again. Have a blessed day. Thank you, Ann K.
4 sur 5
par un voyageur

Publié le 2 mars 2020 sur Expedia
Location was fine for our needs. Hallways seemed somewhat shabby and dingy. One elevator was not working and the other was somewhat recalcitrant.