Note fondée sur 697 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,5 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 nov. 2024
Commentaires de Gestion de l’hôtel
4 nov. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Norman, Thank you for your rating. We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable to us, and we would appreciate hearing more about your stay so we can address any concerns you may have had. Please feel free to reach out to us. Natalie #team6
par un voyageur de Greensboro
Publié le 10 oct. 2024 sur Expedia
Floor and sofa looked worn. Dirty
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Martin, We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you. Natalie #Team6
par un voyageur
Publié le 10 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Tedric, We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future. Natalie #Team6
par un voyageur
Horrible
Publié le 6 oct. 2024 sur HotelsThey canceled our booked rooms and when we arrived they didn’t have room available!!! We had booked a 3 night stay, called and cancelled the first night with lady at front desk, that it was only a 2 night stay and would see them on Friday. Everything was straight. We showed up and said we didn’t show on Thursday,so they canceled our rooms!! Luckily Wyndham hotel saved our trip!
Never stay here! Looked trashy and were very non professional!
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Traveler, We are grateful for your feedback and are deeply sorry for the less-than-satisfactory experience you encountered during your recent stay with us. Your comfort and satisfaction are of utmost importance to us, and we are disheartened to learn that we fell short of your expectations. We would greatly appreciate the opportunity to further discuss your experience. Please reach out to us at your earliest convenience. Your feedback will aid us in regaining your trust and in welcoming you back for a more enjoyable stay. Once again, we extend our sincerest apologies for any inconvenience caused. Natalie #team6
par un voyageur
Worst Room EVER!
Publié le 6 oct. 2024 sur HotelsI didn’t stay. My room scared me. I thought at any moment bugs were going to pop out on me. The dishwasher and stove was dirty, cabinets were broken or missing doors, no cover for the bed. Shower head has metal piece disconnected from the wall. Dead bugs were plastered on the walls. TV didn’t have a remote, couch has scratches and burn marks and the room had no tissue. Went to the office, to no avail there was no help. So my significant other went and ordered a refund while I found us another place to reside for the weekend.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Tyree, We appreciate you taking the time to provide us with your feedback. We regret that your experience with us did not meet your expectations. Please accept our sincere apologies for any inconvenience this may have caused. Your concerns are of utmost importance to us, and we are fully dedicated to addressing them in a timely manner. To gain a better understanding of the specific issues you encountered, we kindly request that you reach out to us. Thank you for bringing these matters to our attention, and we look forward to the possibility of resolving them. Natalie #team6
par un voyageur
Publié le 6 oct. 2024 sur Hotels
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Tiffany,Thank you for the amazing rating!! Maz K.#Team6
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Chevelle,Thank you for the amazing review!Maz K.#Team6
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Property was closed, prior to booking it did not mention them closing at 11pm.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
