Note fondée sur 294 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,6 Propreté de la chambre
3,1 Service et personnel
2,9 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par Brand Experience Team , Gestion de l’hôtel
Hi Jaqueshia, Thank you for your rating. We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable to us, and we would appreciate hearing more about your stay so we can address any concerns you may have had. Please feel free to reach out to us.Kaur J. #team6
par un voyageur
Publié le 26 août 2024 sur Expedia
I am a frequent traveler and honestly, I have never encountered a property that is this nasty. How did I end up there with my family? False advertisement and fake photos online. The property looks nothing like on the photos. JUST HORRIBLE!!
Commentaires de Gestion de l’hôtel
27 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Rose,We appreciate you taking the time to share your feedback with us. We regret the recent challenges you encountered while at our property. Your satisfaction is of utmost importance to us, and we are truly sorry for not meeting your expectations. Lilith#Team6
par un voyageur
Publié le 11 août 2024 sur Hotels
This was the most disgusting property I’ve ever been to. I didn’t stay. I walked into the room and walked back out. Dirty with graffiti all over the walls. Very very gross.
Commentaires de Gestion de l’hôtel
16 août 2024 par Nancy Y., Gestion de l’hôtel
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6
par un voyageur
Filthy. Urine soaked. Trash. Stay away.
Publié le 3 août 2024 sur HotelsAbsolutely filthy room. One towel. No blanket. Stains on all the walls. Lamps missing with ripped out sockets. The halls and breezeway smelled of urine. I decided not to spend the night. Upon returning my room key and expressing my frustration, the property manager, JESSE, literally told me he'd call the cops and tell them I was driving drunk. What a sick, foul, disgusting human.
Commentaires de Gestion de l’hôtel
6 août 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Traveler,We would like to get a better understanding of the concerns you have so that we can promptly address them. Please do not hesitate to contact us at your earliest convenience. Your feedback is of great value to us as we continuously work towards enhancing our offerings and providing the best possible customer experience.Maz K.#Team6
par un voyageur
Publié le 1 août 2024 sur Expedia
It was easy and accurate
par un voyageur
Publié le 29 juill. 2024
Wouldn't put my dog in there
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Kevin, We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6
par un voyageur
Worst hotel I have ever been to
Publié le 18 juill. 2024 sur HotelsWe didn't stay! We reserved a king suite with kitchenette smoking. When we entered the room it was disgusting! It wasn't a king it was a full size bed, just a sheet on the bed, no comforter . Smelled nasty. Holes in the wall. Freezer hadn't been defrosted in a long time. Wasn't in the room a minute and roaches started coming out everywhere!! I want a refund!!
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Sheila,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Lilith#Team6
par un voyageur
Ummmm
Publié le 9 juill. 2024 sur HotelsThe receptionist was a sweet man. But when we got into the room, the toilet was shaky when you sit on it it rocks left or right you had to flush it twice and it appeared to be mold on the ceiling that was painted over, but we were so tired That we didn’t bother we just got in the bed and went to sleep and we left early
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Cassundra, We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6
par un voyageur
Publié le 22 juin 2024 sur Hotels
DONT DO THAT IT
Commentaires de Gestion de l’hôtel
24 juin 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Vontis,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6
par un voyageur
Publié le 16 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 juin 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Kristin,Thank you for positively rating your stay!Lilith#Team6
