Note fondée sur 220 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 août 2024 sur Expedia
Nice walking trail close to lodge. Dinner was delicious with several good choices.
Commentaires de Gestion de l’hôtel
18 août 2024 par Brenda Danner, Gestion de l’hôtel
Thank you for the nice review.We are happy that you enjoyed your stay with us. Please visit again soon.
par un voyageur de Painesville
Publié le 8 août 2024 sur Expedia
I was disappointed that there wasn't an ice machine on each floor. Only certain rooms had refrigerators. The lodge pool was so unsafe! The ladders had rungs that were not screwed in and thus made it very dangerous to get in and out of. The lift chair needed to be used to get out of the pool. Is this lodge ADA compliant? On a brighter note, restaurant staff was awesome. They were very friendly and accommodating.
Commentaires de Gestion de l’hôtel
8 août 2024 par Brenda Danner, Gestion de l’hôtel
Good afternoon Elizabeth, thank you for bringing these issues to our attention, we will have our maintenance staff check the pool ladder. Sorry for the inconvenience of no ice machine on every floor, and not having refrigerators available in every lodge room. We are glad you enjoyed the restaurant, I will pass this along to the kitchen and dining room staff. Please visit the park again.
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Brenda Danner, Gestion de l’hôtel
Thank you for the review, we hope you visit again soon.
par un voyageur de horseheads
Publié le 7 juill. 2024 sur Expedia
It was easily assesicible
Commentaires de Gestion de l’hôtel
8 juill. 2024 par Brenda Danner, Gestion de l’hôtel
Hello Deborah, thanks for taking the time to review the park, we hope you visit again soon.
par un voyageur
Great place to stay
Publié le 5 juill. 2024 sur HotelsWe have stayed here numerous times and we are always happy with our stay.
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Brenda Danner, Gestion de l’hôtel
Hello Gary, thanks for taking time to leave a review, we are glad that you were happy with your stay. Please visit again soon, we appreciate you.
par un voyageur
Publié le 3 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 juill. 2024 par Brenda Danner, Gestion de l’hôtel
Thanks for taking the time to review the park, we appreciate you. Please visit again soon.
par un voyageur
Great value, lovely site
Publié le 28 juin 2024 sur HotelsThis is a lovely place to stay. The lodge is well maintained even though it's obviously aging. The property, however, is great, and the breakfast was wonderful. Service was pleasant and personable. This was a wonderful family retreat--and the price can't be beat!
Commentaires de Gestion de l’hôtel
28 juin 2024 par Brenda Danner, Gestion de l’hôtel
Hi Emily, thank you for for the wonderful review. We are proud of the staff for the work they do. I will share your comments, they will be happy to hear you enjoyed your stay and to be acknowledged. Please visit again soon.
par un voyageur
Publié le 23 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 juin 2024 par Beatrice, Gestion de l’hôtel
Thank you Barry for your review.
par un voyageur
Publié le 7 juin 2024 sur Hotels
Room was average, cleanliness average, service was good, mid week stay and it was very peaceful.
The railings are too high on the balcony or the chairs need to be barstools. When sitting in a chair you stare at a 6 in railing. Terrible!
Commentaires de Gestion de l’hôtel
7 juin 2024 par Brenda Danner, Gestion de l’hôtel
Thank you for taking the time to make us aware of the situations you were not satisfied with. We hope you return again soon.
par un voyageur
Publié le 31 mai 2024 sur Hotels
Adjoining walls are very thin you can hear everything.
Commentaires de Gestion de l’hôtel
1 juin 2024 par Brenda Danner , Gestion de l’hôtel
Hello Stephen, sorry about the thin walls, thanks for bringing it to our attention, please visit again soon.
