Note fondée sur 242 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 oct. 2024
Commentaires de Gestion de l’hôtel
2 nov. 2024 par Front desk, Gestion de l’hôtel
Dear Albert,Thank you so much for your 5-star review! We are thrilled to know that you had an excellent experience at Baymont by Wyndham Greenville. Your kind words mean a lot to us, and we’re delighted that we could make your stay memorable.We look forward to welcoming you back for another fantastic visit!
par un voyageur
Publié le 6 sept. 2024
Commentaires de Gestion de l’hôtel
9 sept. 2024 par - Front Desk, Gestion de l’hôtel
Thank you so much, Kelly! We're thrilled to hear you had a great stay. We look forward to welcoming you back again soon!
par un voyageur
Publié le 25 août 2024 sur Hotels
In general we did not find this property up to the quality of other Baymont Inns in which we have stayed. The property is being revitalized and there is evidence that some progress has been made, but more is needed to make this property more acceptable. It was a good location for our family to gather for a family reunion. There is mold around the bathtub in our room. The quality of the breakfast was particularly disappointing. No prepared hot food other than pancakes.
Commentaires de Gestion de l’hôtel
31 août 2024 par - Front Desk, Gestion de l’hôtel
Dear Guest,Thank you for sharing your feedback. I’m sorry to hear that your stay did not meet the standards you’ve come to expect from Baymont Inns. We are actively working on revitalizing our property, and while some progress has been made, we recognize that more improvements are necessary. Your comments regarding the mold in the bathroom and the quality of the breakfast are particularly concerning, and I assure you that we will address these issues promptly.On a positive note, I’m glad our location was convenient for your family reunion. We appreciate your patience as we continue to enhance our property, and we hope to provide a better experience on your next visit.
par un voyageur
Publié le 23 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
31 août 2024 par - Front Desk, Gestion de l’hôtel
Dear Robert,Thank you so much for your 5 out of 5 rating! We’re thrilled to hear that you had a great experience during your stay with us. Your positive feedback means a lot to our entire team, and I’ll be sure to share your kind words with them.We look forward to welcoming you back in the future!
par un voyageur
A work in progress
Publié le 22 août 2024 sur HotelsWell when I got there it was easy and efficient at checkout the clerk was extremely courteous and professional and gave another after finding that the room I was given had not been cleaned properly (the fridge) along with a smell of chemical adhesive I just assumed that some work had been done and the room hadn't had time air out properly yet. After which the clerk just apologized politely and gave me a new room which was even nicer that the original room I was happy. Breakfast was ok cereal fruit waffle iron yogurt muffins and coffee. Coffee was really good much better than the coffee in the room
Commentaires de Gestion de l’hôtel
31 août 2024 par - Front Desk, Gestion de l’hôtel
Dear Guest,Thank you for sharing your experience with us. I’m glad to hear that our check-in process was easy and efficient, and that our clerk was courteous and professional in resolving the issue with your first room. I apologize for the initial inconvenience with the fridge and the smell, but I’m pleased that the new room met your expectations and left you happy.It’s great to know you enjoyed our breakfast offerings and that the coffee exceeded your expectations, especially compared to the in-room option. Your feedback is valuable, and we appreciate you taking the time to share it.We hope to welcome you back for an even better stay in the future!
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par - Front Desk, Gestion de l’hôtel
Dear Deborah Joann,Thank you so much for the 10 out of 10 rating! We’re thrilled to hear that you had such an excellent experience at Baymont by Wyndham Greenville OH.Your feedback is greatly appreciated, and it’s wonderful to know we met your expectations. If there’s anything we can do to make your next stay even better, please don’t hesitate to let us know.We look forward to welcoming you back soon!
par un voyageur
Publié le 17 août 2024 sur Expedia
It was clean convenient and a very nice and helpful staff. I do however need a receipt
Commentaires de Gestion de l’hôtel
21 août 2024 par - Front Desk, Gestion de l’hôtel
Dear Guest,Thank you for your kind words! We’re glad to hear that you found our hotel clean and convenient, and that our staff was helpful during your stay.I apologize for the oversight regarding your receipt. I’ll make sure it’s sent to you right away. If there’s anything else you need, please feel free to reach out.Thank you for staying with us, and we hope to welcome you back soon!
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2024 par - Front Desk, Gestion de l’hôtel
Dear Billie,Thank you for rating us 8 out of 10! We’re happy to know you had a positive experience with us.If there’s anything specific we can do to make your next stay even better, please feel free to share your thoughts. We appreciate your feedback and look forward to welcoming you back soon!Best regards,
par un voyageur
Publié le 13 août 2024 sur Expedia
Nothing
Commentaires de Gestion de l’hôtel
13 août 2024 par - Front Desk, Gestion de l’hôtel
Dear Carl,Thank you for your review and for rating us 4 out of 5. We’re pleased to hear you had a good stay.If you have any specific feedback or suggestions for improvement, please feel free to let us know. We value your input and will share your comments with our team to help us enhance our services.We look forward to welcoming you back in the future!
par un voyageur
Publié le 13 août 2024 sur Expedia
Overall, a nice stay. My only complaint is that there were no luggage carts available to use .
Commentaires de Gestion de l’hôtel
13 août 2024 par - Front Desk, Gestion de l’hôtel
Dear Clark,Thank you for your wonderful review and for giving us a 5 out of 5 rating! We’re delighted to hear that you had a nice stay with us.I apologize for the inconvenience caused by the lack of luggage carts. We are looking into this issue to ensure that we have enough carts available for our guests in the future.If there’s anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back!Best regards,
