Note fondée sur 274 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 oct. 2024
Commentaires de Gestion de l’hôtel
2 nov. 2024 par Front desk, Gestion de l’hôtel
Dear Albert,Thank you so much for your 5-star review! We are thrilled to know that you had an excellent experience at Baymont by Wyndham Greenville. Your kind words mean a lot to us, and we’re delighted that we could make your stay memorable.We look forward to welcoming you back for another fantastic visit!
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Better experience than expected
Commentaires de Gestion de l’hôtel
7 oct. 2024 par - Front Desk, Gestion de l’hôtel
Dear Ernie,Thank you for the 4 out of 5 rating! We’re glad to hear that your experience exceeded your expectations. Your positive feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for an even better stay in the future!
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par - Front Desk, Gestion de l’hôtel
Dear Tiffany,Thank you for the 4 out of 5 rating! We’re happy to hear that you had a positive experience at our property. If there’s anything we could have done to make your stay even better, we’d love to know! Your feedback helps us continue to improve and provide the best experience for our guests.We hope to welcome you back again soon!
par un voyageur
Publié le 4 oct. 2024 sur Expedia
Attached dining
Commentaires de Gestion de l’hôtel
7 oct. 2024 par - Front Desk, Gestion de l’hôtel
Dear Thomas,Thank you for the 4 out of 5 rating! We appreciate your feedback and are glad to hear that you had a positive experience. If you have any additional comments or suggestions regarding the attached dining, we’d love to hear them as we continue to enhance our services.We hope to welcome you back again soon!
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2024 par - Front Desk, Gestion de l’hôtel
Dear Caleb,Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. We strive to provide a positive and comfortable stay for all our guests, and we regret falling short during your visit.If you're willing, we would appreciate the opportunity to understand what went wrong and how we can improve. Please feel free to reach out to us directly so we can address your concerns.
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Great place
Commentaires de Gestion de l’hôtel
7 oct. 2024 par - Front Desk, Gestion de l’hôtel
Dear Stephanie,Thank you so much for the 5 out of 5 rating and your kind words! We’re delighted to know you had a great experience with us. Your positive feedback means a lot, and we hope to welcome you back to Baymont by Wyndham Greenville OH for another wonderful stay soon!
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Staff was horrible. Site outside was terrible. Clean rooms but that is about it.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par - Front Desk, Gestion de l’hôtel
Dear Todd,Thank you for sharing your feedback. We sincerely apologize for the issues you experienced with our staff and the property's exterior. This is not the impression we want our guests to leave with, and we will be addressing these concerns internally to ensure a better experience in the future.On a positive note, we’re glad you found the rooms to be clean. Your feedback is important to us, and we hope you’ll consider giving us another opportunity to serve you better.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
The staff was nice. Unfortunately, the room was pretty gross. I think the photos were taken at another chain location of Wyndham and used instead. The washer and dryers are in the hallway that you’d walk down to get to your rooms, not a room, just openly exposed. The tub was really gross. Old and just dirty looking. The same thing could be said for the bedding, which is uncomforting when you’re traveling. There was texture paint over a handful of outlets. The floor was bubbling up underneath the laminate. The walls were very over textured and uneven. The room smelt weird and it was really dark. We usually stay at one of the Hilton partners if not the Hilton but booked this as it was close to a venue. All in all, I don’t think we’ll be staying at this hotel or chains of it in the future.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par - Front Desk, Gestion de l’hôtel
Dear Kristen,Thank you for sharing your detailed feedback. While we’re glad to hear that our staff made a positive impression, we’re sorry that the room and facilities did not meet your expectations. We strive to provide accurate representations of our property, so your comments about the photos are concerning, and we will look into this immediately.We appreciate your input regarding the condition of the room and common areas. Your feedback will be shared with our team as we work to make the necessary improvements. We regret that we did not meet your standards during this stay, and we understand your decision regarding future stays.Thank you again for your comments, and we hope you’ll consider giving us another opportunity to serve you in the future.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
There was pet hair all over the room when we arrived. There is a foul odorous liquid seaping up from the floor in the bathroom. And our neighbors across the hall were permitted to smoke weed and enter and exit slamming their door all hours through the night. Good thing we were exhausted or we would have not been able to rest at all.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par - Front Desk, Gestion de l’hôtel
Dear J A,Thank you for sharing your feedback. We sincerely apologize for the unacceptable conditions you experienced during your stay. Cleanliness and comfort are our top priorities, and it’s disappointing to hear that we fell short in these areas. We’re also concerned to learn about the disturbances caused by other guests and will address this issue to ensure a quieter environment for everyone.Please know that your comments will be reviewed with our team to prevent similar situations in the future. We value your feedback and appreciate the opportunity to improve. If you would like to discuss your stay further, please feel free to reach out to us directly.
par un voyageur
Publié le 29 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par - Front Desk, Gestion de l’hôtel
Dear Manoah,Thank you for the amazing 10 out of 10 rating on Hotels.com! We're delighted to know that you had a wonderful experience at Baymont by Wyndham Greenville OH. Your positive feedback motivates our team to keep providing excellent service.We truly appreciate your support and look forward to welcoming you back soon!
