Note fondée sur 900 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
6 sept. 2023 par Nadine, Gestion de l’hôtel
Hello Marie- Eve, We greatly appreciate you for sharing your experience, and your time with us was an honor. Thank you for the opportunity to accommodate you as you were passed through. The way feel about our hotel helps with quality services, You are the best , sincerely!
par un voyageur
Publié le 24 oct. 2024 sur Expedia
I requested reservation cancelation and they did answer.
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Nadine, Gestion de l’hôtel
Dear Juan,On behalf of the entire staff, we're sorry for not meeting expectations. Your feedback is valuable to us as we strive to provide quality service. Thank you. I really hope that this experience won't stop you from considering a return in the future.
par un voyageur
Publié le 22 oct. 2024 sur Expedia
Clean and accommodating.
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Nadine, Gestion de l’hôtel
Hi, ChastidyWe are thankful to know that we meet your expectation your recent stay. We are appreciative of your sharing it help us a lot. Thank you again
par un voyageur
Publié le 21 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Nadine, Gestion de l’hôtel
Dear Guest,We apologize for not meeting all expectation yet grateful for the completion of the survey. It keeps us aware of improvements and service. Thank you, we hope to see you soon.
par un voyageur de Belmont
Publié le 20 oct. 2024 sur Expedia
Great facility right price.
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Nadine, Gestion de l’hôtel
Terry,What a privilege it was to have you stay with us. We thank you for sharing your experience because how you see us matter. Thank you for allowing us to be of service while away from home. You were the treasure during the stay.
par un voyageur
Publié le 19 oct. 2024 sur Hotels
It was lovely. The rooms are a little outdated as far as furniture, but overall was wonderful! The breakfast is wonderful, coffee all night, and the staff was beyond courteous!!!
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Nadine, Gestion de l’hôtel
Dear Guest,Thank you for stay at our hotel, we appreciate you. The way you think us matter and we are glad to have meet your expectation. You were the best part the visit. Again thanks.
par un voyageur
Publié le 8 oct. 2024 sur Hotels
The room had bugs in it. Our first room, the AC was SO loud that you couldn’t hear the person next to you speaking. I called and requested a new room. Unfortunately the worker at the front desk didn’t seem to care and was very annoyed that I wanted to switch rooms. We have a newborn baby and the AC woke him up everytime. We stay here often and the past 3 visits the rooms and service have really gotten terrible. We used to enjoy staying here but it’s really gotten to be bad. I should never be made to feel guilty about a dirty room and broken AC. Very disappointed
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Nadine, Gestion de l’hôtel
Dear Amanda,On behalf of the entire hotel, we offer our sincere apologies for not meeting your expectations. It is our utmost priority to ensure your comfort throughout your stay, and we deeply regret that we did not fulfill this commitment. Your feedback is invaluable to us as it aids in enhancing our service standards and upholding the excellence of our establishment. We acknowledge that you deserve nothing less than exceptional service, and we humbly seek your forgiveness for any shortcomings. We are genuinely grateful for your patronage and sincerely hope to have the opportunity to surpass your expectations in the future. Your perception of our hotel is of great importance to us, and we greatly value your input.
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 oct. 2024 par Nadine, Gestion de l’hôtel
Katheryn,We would like to express our gratitude for taking the time to provide us with your valuable feedback on our survey. Your rating regarding your stay is highly appreciated, and we want to emphasize that you are the highlight of our visit.
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Nadine, Gestion de l’hôtel
Shanda,Thank you for completing our survey. This helps us improve our services and maintain the hotel. We greatly appreciate your input.
par un voyageur de Oxford
Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Nadine, Gestion de l’hôtel
Dear Dudley,We would like to express our gratitude for your participation in the recent survey regarding your stay. Your feedback is invaluable to us as it enables us to enhance our services and uphold the standards of the hotel. We sincerely appreciate the opportunity to receive your input.
