Note fondée sur 477 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 sept. 2024 sur Expedia
The staff here is super friendly - I was caught off guard by a foreign speaking/broken English woman hanging out and told us she lives at the hotel- from TX- seeking citizenship- came into contact with a similar man- similar story-
My question would be how much is our federal government paying for these “stays”??!! I paid $230- I’d like corporate info on this please!
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Danisha , Gestion de l’hôtel
Thank you for your feedback and for choosing the Candlewood Suites Greenville for your hotel experience.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
The staff and service are wonderful. So friendly and helpful and willing to help any way they can. Our room just seemed a little run down. The sink sprayed our water sporadically and the faucet was loose. The toilet ran a lot and was super loud.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Trey, Front Desk Manager, Gestion de l’hôtel
Thank you for letting us know of areas we can improve. We thank you for choosing Candlewood Suites of Greenville, NC, and your concerns will be passed along to management and engineering staff. We hope you will keep us in mind for your future travel plans.
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Trey, Front Desk Manager, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Candlewood Suites GREENVILLE NC.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Candlewood Suites, and if we can be of assistance to you, please contact us directly at 252.317.3000
par un voyageur de Charlotte
Publié le 15 sept. 2024 sur Expedia
We enjoyed our stay visiting my ECU student son for his birthday. Glad to find a clean, safe, friendly hotel that we can bring our son’s 4 legged “little brother “. Thanks for a wonderful stay.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Trey, Front Desk Manager, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Candlewood Suites GREENVILLE NC.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites, and if we can be of assistance to you, please contact us directly at 252.317.3000
par un voyageur
Publié le 9 sept. 2024 sur Expedia
This Location is Good, It was quiet, Some areas could use improvement. Overall it was good.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Danisha , Gestion de l’hôtel
I would first like to start off by apologizing since we did not exceed your expectations here at the Candlewood Suites Greenville. We pride ourselves on giving exceptional service and we are very apologetic that we fell short. We hope this does not deter you from staying with us again in the future. Thank you for choosing the Candlewood Suites Greenville for your hotel experience.
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Danisha , Gestion de l’hôtel
We appreciate your feedback!! Thank you for choosing the Candlewood Suites Greenville for your hotel experience.
par un voyageur
Publié le 6 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Danisha , Gestion de l’hôtel
We appreciate your feedback! We look forward to serving you again, thank you for choosing the Candlewood Suites Greenville for your hotel experience.
par un voyageur
Publié le 4 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Danisha , Gestion de l’hôtel
I would first like to start off by apologizing since we did not exceed your expectations here at the Candlewood Suites Greenville. We pride ourselves on giving exceptional service and we are very apologetic that we fell short. We hope this does not deter you from staying with us again in the future. Thank you for choosing the Candlewood Suites Greenville for your hotel experience.
par un voyageur
Publié le 18 août 2024 sur Expedia
The bathroom was not as clean as it should have been. A few hairs on the tub, broken toilet paper holder kept falling. The air conditioning worked well except that it only came into the bedroom through a small fan about waist high in the was. Most concerning was that we asked for no service was assured they only service the rooms every 5 days, and the second day someone was in our room, removed all of the towels and put the air up to 78. Not acceptable.. Also they do offer a discount for families of patients at ECU Cancer Center, but couldn’t because we didn’t mention it at check in. And it is not stated on their web page. We just asked at check out. Probably would not stay again. Oh and no breakfast with a room that was over $200.00 a night.
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Danisha , Gestion de l’hôtel
Dear Anthony, Thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced due to the cleanliness issues in your room. This does not reflect our usual standards, and we take your feedback seriously. Our housekeeping team will be informed, and immediate steps will be taken to rectify the situation and ensure thorough cleaning procedures are followed. Your satisfaction is of utmost importance to us, and we hope to regain your trust on a future visit.
par un voyageur
Publié le 17 août 2024 sur Expedia
I don’t care too much for the joining doors
Commentaires de Gestion de l’hôtel
17 août 2024 par Trey, Front Desk Manager, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at Candlewood Suites Greenville NC.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Candlewood Suites!
