Note fondée sur 10 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 oct. 2024 sur HomeAway
par un voyageur
Nice place but you are not alone…
Publié le 18 juill. 2024 sur HomeAwayWe had to share the house with big black ants. One of our company found ants in their bed.
However, the management was responsive to a toilet issue, came right way and fixed.
The listing was not accurate in the game room condition. The foosball table is broken, and the pool sticks are unusable, and apparently from past reviews will not be replaced anytime soon. (So no pool either)
The fire table is unusable as well.
It is a ride to the water, and that is the only way to cool down as the house has no way to cool down itself. (No air conditioning, one ceiling fan, one box fan)
If you’re interested in ATVing triple check the trails. No access from the house so far this year.
It is a good thing they got the internet to work!!
Commentaires de Gestion de l’hôtel
2 août 2024 par VrboOwner, Gestion de l’hôtel
We sincerely apologize for the inconvenience that you have experienced during your stay with us. Our local team strives to provide every one of our guests with the best vacation possible. We are so sorry if our standards were not met during your time with us. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you.
par un voyageur
Awesome
Publié le 18 juin 2024 sur HomeAwayJust as described. Awesome cabin.
par un voyageur
Great place to stay very homey
Publié le 12 nov. 2023 sur HomeAwayThe cabin was very nice bed were very comfortable lots of games would definitely stay there again
par un voyageur de Blairsville, GA USA
Very nice cabin and location
Publié le 23 août 2023 sur HomeAwayWe thoroughly enjoyed the stay. We would strongly recommend this cabin to other families. We had loads of fun playing games and doing family breakfasts. A few things that need attention. The downstairs bed wasn't comfortable to my parents. The lack of some items such as liquid hand soap required us to run back to town. No big deal.
The lack of internet was very inconvenient. We couldn't keep in touch with one another while we were on different adventures.
Commentaires de Gestion de l’hôtel
7 sept. 2023 par VrboOwner, Gestion de l’hôtel
Hi, Tracy, thank you for your feedback. We are disappointed to read that your recent experience was not satisfactory, and we appreciate you bringing this to our attention. We will continue to work with both our local staff and the homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you.
par un voyageur
Nice cabin, great location
Publié le 31 juill. 2023 sur HomeAwayCabin was very nice and comfortable. Location is quiet and relaxing. The wifi and internet connections could be better, but in the end it was nice to be away from technology for a few days!
Commentaires de Gestion de l’hôtel
16 août 2023 par VrboOwner, Gestion de l’hôtel
We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We are sorry for any issues you encountered during your stay. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!
par un voyageur
Greet time!
Publié le 26 déc. 2022 sur HomeAwayGreat time! Needed a coffee pot for the coffee maker and could have used a spatula for breakfast. Great home and we loved the fire place! Thanks!
Commentaires de Gestion de l’hôtel
9 janv. 2024 par VrboOwner, Gestion de l’hôtel
Hi, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback. Thank you for sharing your feedback and bringing some items to our attention that may need some TLC. We have forwarded your feedback to the local staff so they can work to improve the house for future guests. Please know that our guest services team is available 24 hours a day to assist should any concerns arise during your visit. We hope you choose to stay with us again!
par un voyageur
Very good cozy cabin, but with no access to closets and garage
Publié le 4 janv. 2022 sur HomeAwayVisited for a week[In last week of December with Ample snow and cold weather]
Pros :
1. Vicinity to fun outdoor activities for family like state parks.
2. Cabin is beautiful and was very clean.
3. Game room is truly fun for family.
4. Kitchen is most ideal with lot of space & enough appliances & Utensils.
5. Bathrooms has enough towels and were ideal for our family. With laundry room a week's stay is manageable.
6. Books and Board games were available for entertainment.
7. Beds, beddings and furniture matches the cabin. And was nice to sit around and relax with family.
8. Cabin is not too secluded but well separated from other households so we could go and have fun in snow.
Cons :
1. All closets as seen in pictures[Not locked] are not accessible. Only few bed side drawers were accessible. Even dingy hotels provide closets to keep your luggage. We had few mishaps as luggage was lying around. This was reported Vacasa and was told we can't help you there. Just how am I suppose to manage week's days luggage for 10 people without closets?
2. 2 Parking garage doors as seen in pictures, are not available for tenets. why not clearly write that? In cold weather, it's important to have an indoor parking to avoid slip and fall.
3. One night we had no hot water or heater on. Power to heating room was down. Electrician who came to help told was due to faulty switch. We had to gather around fire pit. No wood was provided for even 1 day. we had to go and purchase. Positive is they sent a guy who did fix the problem and early morning hours we had heat and next morning we had hot water available.
4. One TV was old with dvd player but no dvds. Few DVDs of popular movies with those would have been nice.
5. Internet was very slow and spotty.
6. Enough cooking utensils but lids are missing.
par un voyageur
1 out of 2 nights without heat or hot water
Publié le 31 déc. 2021 sur HomeAwayUpon on arriving everything was perfectly placed and clean, just as I had expected. However, upon entering the cabin's interior the thermostat was registering 56 degrees. I turned the heat up to 70. I looked around for firewood but there was none.
When I rented the cabin a week prior I had sent an email asking about firewood or anything else I needed to bring but did not receive a response.
I found the binder with rental info which stated I must purchase firewood in town. Would have been nice to know beforehand. My friend arrived and we dashed into town and got firewood and dinner. Upon return to the house it was even colder!!We lit the fire and started checking the thermostats. We found the contact info for management on fridge. I txt and after a few msgs a repair man was on his way. It was quite late but just after midnight the repair was supposedly complete. The tech did inform us it would take a while to heat, so we stayed by the fire for warmth.
The next morning we woke to 60 degrees and I went straight to bathroom to get hot shower..to my surprise, NO HOT WATER. I called again, they said they would make a partial return credit and send service repair man immediately or we could change cabins. We chose to stay put because we were ready to go exploring and didn't want to waste time moving. (They sent tech out within a reasonable amount of time. Unfortunately when the previous tech made a repair he didn't turn the breaker back on for the hot water) So we had to start our second day with no showers and still freezing.
I asked the management to send for at least a partial refund since half our stay was without heat or hot water. They responded it would be 2 wks. Today is 2 wks, no credit :( But I got the email to review my stay..so there it is. Otherwise the cabin was beautiful and comfy and I would have had NO other complaints if I had been returned credit. Because stuff happens! I hope the next guest enjoy :)
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your feedback, Candy. We are so sorry for the issues you experienced regarding the heat and hot water in this home. Both have been repaired and are working properly. We sincerely apologize for the inconvenience this caused you and your guests. A refund has been processed and should reach you shortly. Thank you for staying with us and we hope we have the opportunity to host you for a more comfortable stay.
par un voyageur
Summer vacation
Publié le 12 août 2021 sur HomeAwayAwesome location! Very nice house. We loved everything about it.