Note fondée sur 906 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
5 déc. 2023 par Guest Relations Management, Gestion de l’hôtel
Dear Guest,We truly appreciate your feedback and are grateful for your 8 out of 10 rating. While we're delighted to see that overall, your experience at our hotel was positive, we also value your insights. We understand that there were aspects that left room for improvement, as indicated by the absence of specific comments. We sincerely apologize if there were any issues that may have affected your stay, and we would love to learn more about your thoughts to address them promptly. Our commitment is to provide a seamless and enjoyable experience for all our guests, and your feedback is invaluable in helping us achieve that goal. We hope to have the opportunity to welcome you back in the future and make your next stay even more exceptional.
par un voyageur
Publié le 21 oct. 2024
I liked how easy it was to get to the hotel and how friendly everyone was
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Manager, Gestion de l’hôtel
Hello Brandie,We're delighted to hear you found our location convenient and enjoyed interacting with our friendly team during your stay. We appreciate your positive feedback and hope to welcome you back in the future.
par un voyageur de CANDLER
Publié le 14 oct. 2024
I loved where the hotel is located and how nice it was but the only thing was the $103 deposit thing I’ve stayed at this hotel before and never had to pay that
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Manager, Gestion de l’hôtel
Hello MIKE,We appreciate your positive feedback on our location and hotel amenities. Please note that deposit policies may vary, and we apologize for any inconvenience this may have caused. Your feedback is valuable to us as we continuously strive to improve our services for all our guests.
par un voyageur de CANDLER
Publié le 12 oct. 2024
I liked it
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Manager, Gestion de l’hôtel
Hello MIKE,We are delighted to hear that you enjoyed your stay with us! We strive to provide a positive experience for all our guests. We appreciate your feedback and hope to welcome you back in the future.
par un voyageur
Publié le 23 août 2024 sur Hotels
Fine except the fitness center door was broken and no one could get in. It was one main reason I chose this property over a less expensive hotel.
Commentaires de Gestion de l’hôtel
27 août 2024 par Manager, Gestion de l’hôtel
Dear Guest, We apologize for the inconvenience you experienced with the fitness center door. Please contact our management directly to address this matter further. Thank you for your feedback, it's crucial for us to improve our guests' experience.
par un voyageur
Publié le 21 août 2024 sur Expedia
Property was very clean throughout. Staff was courteous and friendly. Breakfast was delicious! This was our first stay and will be our go to hotel every visit to Shriners .
Commentaires de Gestion de l’hôtel
23 août 2024 par Manager, Gestion de l’hôtel
Hello Melissa,We are thrilled to hear that you enjoyed the cleanliness of our property, our friendly staff, and delicious breakfast. We are honored to be your go-to hotel whenever you visit Shriners. Your loyalty is greatly appreciated, and we look forward to welcoming you back on your next trip.
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Manager, Gestion de l’hôtel
Hello Amanda,We are thrilled to hear you had a wonderful experience at our hotel! Our team looks forward to welcoming you back soon for another exceptional stay.
par un voyageur
Publié le 14 août 2024 sur Expedia
I love the non-carpeted floor, quiet room and comfy bed. Jenee was attentive to my room need at check-in, I changed the room three times, she was patient n willing to accommodate me. Will stay here again.
Commentaires de Gestion de l’hôtel
17 août 2024 par Manager, Gestion de l’hôtel
Hello Loogeok,We are delighted to hear that you enjoyed the features of our hotel and the service provided by Jenee. Our team strives to ensure all guests have a comfortable stay. We appreciate your feedback and look forward to welcoming you back in the future.
par un voyageur
Publié le 14 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Staff at Comfort Inn Haywood Mall, Gestion de l’hôtel
Thank you Michael! We are pleased that you enjoyed your stay! We hope you choose us again so we can make that score a 10 out of 10 next time, Have a great day!
par un voyageur
Publié le 13 août 2024 sur Expedia
The room and staff were fine. Upon arrival, I was charged $53 for " incidentals ". The staff could not tell me what incidentals were other than "it's a security deposit ". I was ok with that, except that they kept $3, for a "service charge" . Service charge for what?? That is a bunch of crap. If that is a Comfort Inn policy, then this will be my last stay at a Comfort Inn.
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Robert, We appreciate your feedback regarding your recent stay with us. The incidentals charge is standard procedure, and the service charge is for any additional services used. We apologize for any inconvenience caused and encourage you to reach out to management for further clarification. Your input is valuable to us as we strive to enhance our guest experience.
