Note fondée sur 219 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 août 2024 sur Expedia
Toilet had hair on the seat and pink stuff on the floor near the toilet
Commentaires de Gestion de l’hôtel
23 août 2024 par Comfort Inn & Suites Management & Staff, Gestion de l’hôtel
Dear John,Thank you for taking the time to provide your feedback. We sincerely apologize for the cleanliness issue you encountered in the guest bathroom. Rest assured, your comments have been shared with our Housekeeping Supervisor to ensure this does not happen again.To address your concern, the pink substance at the base of the toilet is a cleaner we use. We appreciate your understanding and hope you consider this an isolated incident. You are a valued guest, and we hope to have the opportunity to welcome you back and provide a better experience in the future.
par un voyageur
Poor experience
Publié le 16 août 2024 sur HotelsCheck in was backed up and the receptionist was distracted and unfriendly. The room had a strong musty smell and there was dirt on the comforter. I will not stay here and do not recommend this hotel
Commentaires de Gestion de l’hôtel
16 août 2024 par Comfort Inn & Suites Management, Gestion de l’hôtel
Dear Larry,Thank you for taking the time to share your feedback. I sincerely apologize for the inconveniences you experienced during your stay.We strive to provide a seamless check-in process, and I’m sorry to hear that this was not the case for you. I will address this with our front desk staff to ensure we improve our efficiency and friendliness.Regarding the musty smell and the cleanliness of the comforter, this is certainly not the standard we aim to uphold. I have shared your comments with our housekeeping supervisor to be sure this oversight does not happen again.Your feedback is invaluable in helping us improve our hotel and I hope you will reconsider and give us another opportunity to provide you with a better experience in the future. Please feel free to contact me directly if you have any further concerns or if there is anything else we can do to assist you.
par un voyageur
Publié le 16 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 août 2024 par Comfort Inn & Suites Management, Gestion de l’hôtel
Dear Julie,Thank you for taking the time to rate your stay with us. We hope you had a pleasant experience and enjoyed our hotel. We truly appreciate your business and look forward to welcoming you back on your next visit to our area.Best regards
par un voyageur
ECU Move in Day
Publié le 16 août 2024 sur HotelsStayed for one night in Greenville. Hotel looks freshly renovated, was very clean and we were greeted by friendly staff. The room was plenty for 4 of us. We had a cool night's sleep and breakfast on the house before heading over to ECU.
Commentaires de Gestion de l’hôtel
16 août 2024 par Comfort Inn & Suites Management & Staff, Gestion de l’hôtel
Dear Earl,Thank you for your wonderful review! We’re delighted to hear that you enjoyed your stay with us in Greenville. It’s great to know that our recent renovations, cleanliness, and friendly staff made a positive impression. We’re also pleased that your room was comfortable for your group and that you had a restful night’s sleep.We hope you had a fantastic time at ECU and look forward to welcoming you back on your next visit! Safe travels!
par un voyageur
Publié le 8 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 août 2024 par Comfort Inn & Suites Management & Staff, Gestion de l’hôtel
Thank you Laura for rating your stay. We are happy that you had a great experience and hope that you will be our guest again soon.
par un voyageur
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 août 2024 par Comfort Inn & Suites Management, Gestion de l’hôtel
Dear Phillip, Thank you for the 5/5 rating. We are happy that you had a great experience and enjoyed your stay. Thank you so much for your business and we look forward to seeing you again soon.
par un voyageur
Publié le 5 août 2024 sur Expedia
Always the beat
Commentaires de Gestion de l’hôtel
5 août 2024 par Comfort Inn & Suites Management & Staff, Gestion de l’hôtel
Dear Phillip,Thank you for your positive feedback! We’re delighted to hear that you consistently enjoy your stay with us. Our team works hard to ensure a memorable experience for all our guests. If there’s anything specific you’d like to highlight or suggest for improvement, feel free to share with us on your next visit. We look forward to welcoming you back soon!
par un voyageur
Publié le 27 juill. 2024 sur Expedia
Nice stay and quiet but comfortable place.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Comfort Inn & Suites Management & Staff, Gestion de l’hôtel
Thank you Luis for your feedback. We are pleased that you had a quiet, comfortable stay. Thank you for being our guest, and we hope to see you again soon!
par un voyageur
Publié le 23 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Comfort Inn & Suites Management & Staff, Gestion de l’hôtel
Thank you, Veeraprakash for rating your experience. We trust that you had a good stay and hope that you will choose to be our guest again the next time you travel to our area. If there is anything that we can do to create a better experience for you in the future please feel free to contact us at the hotel directly, Thank you for being our guest and we hope to see you again soon.
par un voyageur
Publié le 18 juill. 2024 sur Expedia
All working staff was happy, working and friendly.
Commentaires de Gestion de l’hôtel
21 juill. 2024 par Comfort Inn & Suites Management & Staff, Gestion de l’hôtel
Hi Patricia, thank you for sharing your experience with us. We are happy that you found our staff to be pleasant and accommodating, just the kind of stay we wish for our guest to have! We appreciate you and your business and hope that you will be able to stay with us again soon.
