Note fondée sur 460 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,8 Service et personnel
3,5 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 oct. 2024 sur Hotels
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Excelente servicio muy recomendable
par un voyageur
Publié le 23 sept. 2024 sur Expedia
The security of the property and the management team have Zero Tolorance for anything that causes a problem or creates one at the property. They're also very friendly, hospitable and treat you as such
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Samica, Thank you for your positive feedback! We’re glad to hear that you felt secure during your stay and appreciated our management team’s commitment to maintaining a welcoming environment. Our staff strives to provide friendly and hospitable service, and it's wonderful to know that you felt valued. Your safety and satisfaction are our top priorities, and we look forward to welcoming you back to Extended Stay America for another pleasant experience in the future!Sincerely,Hotel Management
par un voyageur
Publié le 22 sept. 2024 sur Expedia
If you check out before staff gets there in the morning there’s no where to turn in your keys
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Hotel Management , Gestion de l’hôtel
Dear Lorenzo, Thank you for your feedback. We apologize for any inconvenience caused by the lack of a key drop-off option for early check-outs. We understand how this can be frustrating, and we're working on better solutions to ensure a smoother experience for our guests. Your input is valuable in helping us improve our services, and we hope you'll consider staying with us again in the future. We appreciate your understanding and look forward to welcoming you back!Sincerely,Hotel Management
par un voyageur
Publié le 9 sept. 2024 sur Expedia
par un voyageur
Publié le 2 sept. 2024 sur Hotels
par un voyageur
Publié le 19 août 2024 sur Expedia
The staff is always willing to assist
par un voyageur
Publié le 13 août 2024 sur Expedia
Lighting in hallway is terrible;felt likeI was in a tunnel. FIrst hotel I have stayed in 50 years that did not hvae an ice machine. ice trays in freezer but no ice. Had to make my own.
Commentaires de Gestion de l’hôtel
14 août 2024 par Hotel Management, Gestion de l’hôtel
Dear Lee, Thank you for being our guest. It is nice to know you had a pleasant time. However, we are sorry for not meeting a few expectations. We offer full-size fridges with ice trays in every room for the convenience of the guests. So we do not have an ice machine on our premises. We understand your disappointment. Also, we regret the lighting in the hallways did not please you, and we will share your notes with the relevant team for a quick check. Please return, and we serve you another seamless time.Sincerely,Hotel Management
par un voyageur
Publié le 9 août 2024 sur Expedia
This place was unsafe for a single woman
It was dirty
Commentaires de Gestion de l’hôtel
10 août 2024 par Hotel Management, Gestion de l’hôtel
Dear April, Thank you for being our guest. We have always aimed to provide a clean and comfortable room with a fresh atmosphere. However, we are sorry for the disappointment you felt with the cleanliness and upkeep of the room allotted. We will discuss and review the missed spots with our housekeeping team and ensure this does not repeat. The safety and security of our guests are of utmost importance, and we take them seriously. Please allow us another opportunity to regain your trust and serve you better.Sincerely,Hotel Management
par un voyageur
Publié le 6 août 2024 sur Expedia
