Note fondée sur 352 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 déc. 2024
We loved everything about our stay, but I have to admit that we purposely chose this hotel for the indoor pool, and my kids were soooo excited to swim! We got all ready in our suits, got down there, and the pool was ice cold! We couldn’t go beyond our toes, and they were so disappointed that we couldn’t swim.
I would recommend removing that feature or there being a disclaimer stating the pool is not heated or closed for the winter.
Other than that, we enjoyed our stay!
Commentaires de Gestion de l’hôtel
12 janv. 2025 par GM, Gestion de l’hôtel
Mrs. Meredith,Thank you for taking the time to let us know about your experience while staying with us. We apologize that your experience was below our Marriott standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent them from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.
par un voyageur
Publié le 12 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Veronica Delgado, Gestion de l’hôtel
Antwan,Thank you for taking the time to let us know how your experience was with Fairfield By Marriott. We hope to see you in the future when your travels bring you back to the area!
par un voyageur
Publié le 7 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Veronica Delgado Front Office Manager, Gestion de l’hôtel
Dear David,Thank you for taking the time to tell us about your visit with Fairfield By Marriott. We are happy you enjoyed your stay and hope you stay with us again in the future!Thanks!
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Easy check-in and out. Close to ECU campus!
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Veronica Delgado - Front Office Manager, Gestion de l’hôtel
Mary E,We are so glad to hear you enjoyed your stay and the location was convenient for you! We will be sharing your feedback with our team. We hope to see you on your next visit to Greenville, NC.
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Veronica Delgado - Front Office Manager, Gestion de l’hôtel
Cassandra, Thank you for taking the time to let us know how your stay was! We will be sharing your feedback with our leadership team to show them their hard work doesn't go unnoticed.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
From dried SNOT,BOOGERS and hair on the shower wall, to the GROSS WET POWEDERED EGGS. This place was a mess.
First and last time staying in a Fairfield.
PLEASE DO NOT BUT BASED ON BREAKFAST its awlful. Frozen, bland, and sloppy like you feed to the hogs back on the farm.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Veronica - Front Office Manager, Gestion de l’hôtel
Thank you for taking the time to let us know about your experience while staying with us. Your experience with housekeeping was below our Marriott standard.We sincerely apologize for failing to meet your expectations. I have shared your feedback with the entire leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future to another guest.I hope you choose to stay with us again when your travels bring you back to the area.
par un voyageur
Publié le 1 sept. 2024
The woman at the front desk was so friendly and nice, we had a very long trip and were tired when we arrived, and she was just a lovely presence in front.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Veronica - Front Office Manager, Gestion de l’hôtel
We are pleased to know that your experience with us was a good one, Mike! Thank you for choosing to travel with Marriott. We hope to see you back at Fairfield!
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 août 2024 par Javier Correa, Gestion de l’hôtel
Thank you for staying with us, I'm glad you had a good experience, please come back again.
par un voyageur
Publié le 15 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 août 2024 par Javier, Gestion de l’hôtel
Thank you for staying with us I'm glad you had a good experience please come back again.Thanks,
par un voyageur
Publié le 11 août 2024 sur Expedia
Most of the staff was pleasant and greeted us daily. Erica and Greely at the front desk were the most helpful and pleasant. Carpet in the room needed to be cleaned, but other than that the room was clean and comfortable. Would definitely recommend to others.
Commentaires de Gestion de l’hôtel
14 août 2024 par Javier Correa, Gestion de l’hôtel
Hey Terry,I am glad to hear you had a good stay, I'm sorry to hear about the carpet I have informed our Chief Engineer so he can shampoo the room. We hope to see you again when you're in the area.
