Note fondée sur 536 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par gm, Gestion de l’hôtel
Please come back and try again we are so sorry you did not enjoy your stay fully
par un voyageur
Publié le 13 août 2024 sur Expedia
Stayed twice a week apart, 1st stay only a few limited breakfast items, pancake machine broken. 2nd stay week later, still no pancake machine, elevator was broken, our toliet in our room was broken. The people beside us had tv up all night, no one in my party got any sleep.
Commentaires de Gestion de l’hôtel
14 août 2024 par GM Mary Williams, Gestion de l’hôtel
sadly we were awaiting the vendor, but this has since been repaired and we have out pancakes again :)
par un voyageur
Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 août 2024 par GM Mary Williams, Gestion de l’hôtel
We are so glad you enjoyed your stay!
par un voyageur
Publié le 15 juill. 2024 sur Expedia
The check-in Clerk, Shontay, was the best. Friendly, courteous and efficient. She was helpful with changing my reservation and my wi-go issues too. Thank You.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par GM , Gestion de l’hôtel
We are so glad you enjoyed your stay and look forward to your return
par un voyageur
Publié le 15 juill. 2024 sur Expedia
The front desk staff as not friendly wasn’t helpful. Our room was very dirty I had to clean the bathroom myself. Spider in the corner wall in the bathroom behind the toilet hasn’t been cleaned in weeks. When I wiped the bathroom floor with a wet wipe it was filthy. I have pictures that I will pass along to IHG corporate office. The ladies hanging outside, in the dining area and sleeping in the lobby is unacceptable that’s not safe. I think that I should have been charged full price due to me doing housekeeping. Not sure who checked the room but it was not clean. I know everyone has different levels of cleanliness but that hotel needs a really DEEP cleaning. The doors to the room and bathroom were filthy as well again I have pictures of them as well. We stay they every time we visit MS I told my husband we may have to start staying somewhere else. I came for a short vacation not to clean rooms.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par GM , Gestion de l’hôtel
We do apologize for any inconveniences experienced during your stay. We do hope you will give us another try.
par un voyageur
Publié le 6 juill. 2024 sur Expedia
Nice staff and room was clean but had a mildew odor.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par GM Mary Williams, Gestion de l’hôtel
We will investigate these issues and work on resolving and eliminating these. Thank you for notifying us as we use this feedback to better the hotel for each new guest experience
par un voyageur
Publié le 30 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 juill. 2024 par General manager Mary Williams, Gestion de l’hôtel
Thank you for your excellent review
par un voyageur
Publié le 30 juin 2024 sur Expedia
Was a great breakfast Buffett, Rhonda was super friendly and kept everything hot and ready to eat !
Commentaires de Gestion de l’hôtel
2 juill. 2024 par general manager mary williams, Gestion de l’hôtel
We are so glad you enjoyed your stay and Rhonda is a true delight
par un voyageur
Great Service
Publié le 28 juin 2024 sur HotelsThis was by far a better breakfast than competitors such as Hampton Inn or LaQuinta. The staff at this particular property were very friendly and we enjoyed our stay.
Commentaires de Gestion de l’hôtel
2 juill. 2024 par general manger mary williams, Gestion de l’hôtel
Welcome to the ihg one rewards program
par un voyageur
Publié le 22 juin 2024 sur Hotels
Wasn’t there long but very accommodating while I was there.
