Note fondée sur 346 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,4 Propreté de la chambre
3,0 Service et personnel
2,6 Confort de la chambre
2,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 août 2024 sur Hotels
par un voyageur
Publié le 15 août 2024 sur Hotels
par un voyageur
Publié le 23 juill. 2024 sur Hotels
par un voyageur
Publié le 21 juin 2024 sur Expedia
par un voyageur
Publié le 15 juin 2024 sur Hotels
par un voyageur
Publié le 11 mai 2024 sur Expedia
Sheets was dirty and roaches was everywhere and the tub was dirty
Commentaires de Gestion de l’hôtel
12 mai 2024 par management, Gestion de l’hôtel
I'm sorry to hear about the cleanliness issues you experienced during your stay. As a hotel, we strive to maintain the highest standards of cleanliness, and its disappointing to hear that we fell short during your visit. We take these matters seriously an will investigate and address the issues immediately. Please accept our sincerest apologies for the inconvenience this has caused you.
par un voyageur
Publié le 11 mai 2024 sur Expedia
I was informed they remodeled so I chose to book and let me tell you NOT DISAPPOINTED AT ALL,these room are beautiful from the interior to the wall paint I would HIGHLY RECOMMEND booking a stayy
par un voyageur de Morgantown
Publié le 4 mai 2024 sur Expedia
Serviceable, but tattered curtains and blankets. Floor was not clean and toilet seat was broken.
Commentaires de Gestion de l’hôtel
8 mai 2024 par Guest Relations, Gestion de l’hôtel
Dear Robert,The cleanliness and upkeep of our accommodations are two of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. All of your feedback is gratefully received and will be discussed internally so that improvements can be made where necessary. Please consider giving us another chance in the future; we're confident that we can impress you.
par un voyageur
Publié le 29 avr. 2024 sur Hotels
par un voyageur
Publié le 29 avr. 2024 sur Expedia
Toilet leaking and repair and left a mess 2 days
Commentaires de Gestion de l’hôtel
4 mai 2024 par Guest Relations, Gestion de l’hôtel
Dear Butch,We appreciate you choosing us for your accommodations, and for bringing your concerns to our attention. We sincerely regret to hear that you may have encountered some challenges. Your comments have been shared with the team to ensure everything is working as it should be. It is our hope to have the opportunity to welcome you back and show you a more improved stay.
