Ratings based on 513 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.3 Service & staff
4.7 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 22, 2024 on Expedia
Very clean, great location, safe, and communication was great
Comment from Hotel Management
Aug. 25, 2024 by Mint House, Hotel Management
They took perfect care of my home, communicated clearly throughout, and I would welcome them back in a heartbeat! It was an honor to host you - sending you a warm thank you from all of us at Mint House!
by A traveller
Check in and parking was a bit difficult,.
Posted Aug. 20, 2024 on HotelsComment from Hotel Management
Aug. 21, 2024 by Mint House, Hotel Management
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)
by A traveller
Beautiful but beware of check in glitches
Posted Aug. 19, 2024 on HotelsGorgeous property but self check in was impossible due to the onsite computer system. Had to wait in 90 degree weather with the family and call Min House customer service (who incidentally never resolved the issue). Thankfully were let into lobby by another person and we were able to get into our room to access the lobby passes from there.
Comment from Hotel Management
Aug. 21, 2024 by Mint House, Hotel Management
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)
by A traveller
Posted Aug. 16, 2024 on Hotels
Comment from Hotel Management
Aug. 19, 2024 by Mint House, Hotel Management
Aw, thanks! You're making us blush! We're so grateful to have fantastic guests like you! Please come back and see us any time! :)
by A traveller
Posted Aug. 12, 2024 on Expedia
Mint house has always been good to me the only flaw is the parking here due to them not having any. Overall good safe, clean place to stay
Comment from Hotel Management
Aug. 12, 2024 by Mint House, Hotel Management
Thank you for the sweetest note! So glad you love the city as much as we do! Thank you again for staying with us, hope to see you again soon! :)
by A traveller
Happy and things to improve
Posted Aug. 10, 2024 on Hotelsloved the place, the location, the layout! Did not enjoy the way too soft mattresses and the too little noise cancelation within the apartment and its neighboring places!
Comment from Hotel Management
Aug. 11, 2024 by Mint House, Hotel Management
Thanks so much. We're so glad we were able to host you and appreciate the kind words! Hope to see you again soon! :)
by A traveller
Eat it hughes. Nice 500sq ft sign. You stink
Posted Aug. 9, 2024 on HotelsThe on site staff need a 1000% raise.
Comment from Hotel Management
Aug. 11, 2024 by Mint House, Hotel Management
Oh no! We're so sorry to hear that your stay with us wasn't as amazing as we had hoped! Thank you for your feedback, it's notes like this that help us continue to improve our guests' experiences to create memorable and seamless stays. We work so hard to get things perfect, but sometimes we miss the mark. Thank you for allowing us to host you and we hope to see you again soon to ensure we can live up to your expectations! :)
by A traveller
Posted Aug. 5, 2024 on Expedia
Loved the big room
Comment from Hotel Management
Aug. 7, 2024 by Mint House, Hotel Management
Aw, thank you so much! It was a joy to host you and we welcome you back any time! Thank you for staying with us and we hope to see you again soon! :)
by A traveller
Posted Aug. 4, 2024 on Expedia
Good location, good value for size of unit. Smell is kinda weird from nearby restaurant but mainly in lobby and elevators. Very thin walls, heard upstairs party and traffic.
Comment from Hotel Management
Aug. 4, 2024 by Marchie B., Hotel Management
Thank you for staying with us! We appreciate your feedback.
by A traveller
Posted Aug. 4, 2024 on Hotels
Comment from Hotel Management
Aug. 4, 2024 by Marchie B., Hotel Management
Thank you for staying with us! We appreciate your feedback.
