Note fondée sur 461 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,8 Service et personnel
3,6 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Horrible nuit
Publié le 12 août 2022 sur HotelsHotel tres mal entetenu, chambres tres sales.
Climatisation tres mauvaise, ce qui rend l atmosphere humide.
Literie mauvaise.
Perit dejeuner juste simple.aucune proposition sans gluten.
QUALITY INN a eviter absolument
Commentaires de Gestion de l’hôtel
12 oct. 2022 par Manager, Gestion de l’hôtel
Hello arnaud,It means so much to have earned your business. We appreciate the feedback regarding our hotel. We hope to someday have another opportunity to host your stay.
par un voyageur
Publié le 21 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Manager, Gestion de l’hôtel
Hello Jack,We appreciate you choosing our hotel for your stay! If you have any further comments or concerns, please don't hesitate to contact us so we can address them. We hope to welcome you back soon for an even better experience!
par un voyageur
Publié le 19 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 déc. 2024 par Manager, Gestion de l’hôtel
Hello Tarshea,We're sorry to hear that your experience did not meet your expectations. If you'd like to provide more details about your stay, please don't hesitate to contact us so we can address any issues. We hope to have the opportunity to host you again in the future.
par un voyageur
Publié le 15 oct. 2024 sur Expedia
The management wasn’t friendly but staff was great!
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Manager, Gestion de l’hôtel
Hello Sheron, We're pleased to hear that you found our staff to be great during your stay. We take all feedback seriously and will be sharing your comments with the management team for their awareness and improvement. Thank you for taking the time to share your experience with us.
par un voyageur
Publié le 12 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Manager, Gestion de l’hôtel
Hello tabitha, We appreciate you choosing to stay with us. Please don't hesitate to reach out to us directly with any feedback you may have from your recent stay. We strive to continuously improve and would love to hear from you.
par un voyageur
Publié le 5 oct. 2024 sur Expedia
They didn’t have the room that we reserved and said they were full other than a different type of room that didn’t our needs. It was late and we had no choice but to stay in the room. The front desk was rude and unapologetic, blaming Expedia for the problem. The next morning, the coffee at breakfast down stairs went work, both bathrooms were out of order, and it is obvious the lack of care in the management of the facility. Do not stay there. We saw many upset guests complaining about how things don’t work.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Manager, Gestion de l’hôtel
Hello Heidi, We apologize for the inconvenience you experienced during your stay. We take all feedback seriously and will address these issues with our team to ensure better service in the future. Our guests' comfort is our top priority, and we apologize for any disappointment caused. Thank you for bringing this to our attention.
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello Jordon,We are thrilled to hear that you had a wonderful stay at our hotel! We hope to welcome you back again soon for another fantastic experience.
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Gave us a room that someone was already in and it was midnight. Glad I didn't get shot when I opened the door. Front desk was very unprofessional about it. Just acted mad that someone was already in the room. Terrible experience with my family.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello Clayton,We take concerns like these seriously and urge you to reach out to our management directly to discuss the details of your stay. Your feedback is valuable in helping us improve our services for all guests.
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Manager, Gestion de l’hôtel
Hello Jerry Mackie,We appreciate you choosing our hotel for your stay! Please don't hesitate to reach out if there is anything we can do to make your next visit even more enjoyable.
par un voyageur
Publié le 12 sept. 2024 sur Hotels
Great service- front office very friendly and hrlpful
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Manager, Gestion de l’hôtel
Hello Jerry,We appreciate your kind words regarding our friendly front office staff. Guest satisfaction is crucial to us, and we are thrilled to hear you had a positive experience. Should you have any further feedback or require assistance, please don't hesitate to reach out to us directly.
