Note fondée sur 926 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,2 Service et personnel
3,1 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 nov. 2016 sur Hotels
par un voyageur
Publié le 21 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Boyce, We at the RED ROOF INN GREENVILLE are thrilled to have earned your perfect scoring of 10/10 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 18 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Sanesha RediResponse Specialist, Gestion de l’hôtel
Hello Connie,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Greenville and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely, Sanesha Red Roof Management RediResponse Specialist
par un voyageur
Comfy one night
Publié le 7 juill. 2024 sur HotelsVery clean and simple. Only stayed one night but was very comfortable for that one night !
Commentaires de Gestion de l’hôtel
12 juill. 2024 par Jonathan RediResponse Specialist, Gestion de l’hôtel
Dear Shaiann,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN GREENVILLE. It was wonderful to read that you were pleased with the cleanliness and the comfortability. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,JonathanRed Roof ManagementRediResponse Specialist
par un voyageur de Navarre
Publié le 3 juill. 2024 sur Expedia
I got a non-smoking room, but it smell like it was smoked in.
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Oniel RediResponse Specialist, Gestion de l’hôtel
Thank you Lily, for taking the time to write a review of your stay at the Red Roof Inn Greenville. Please accept our most sincere apologies for the concern you described regarding the smell of the room you were assigned. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediResponse Specialist
par un voyageur
Publié le 27 juin 2024 sur Expedia
It’s ok not worth the price
Commentaires de Gestion de l’hôtel
28 juin 2024 par Gabrielle RediResponse Specialist, Gestion de l’hôtel
Thank you for taking a moment to leave a review, Andre. The staff and I at the Red Roof Inn Greenville appreciate your 3/5 score following your stay. I am happy that your stay was okay. However, you stated that it was not worth the price.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future. With thanks, Gabrielle Red Roof Management RediResponse Specialist
par un voyageur
Great Place to stay
Publié le 28 avr. 2024 sur HotelsBeyond what we expected. Nice isolated location surrounded by woods. Great room. The only minor complaint was the light that automatically came on with any movement. Otherwise really great room!
Commentaires de Gestion de l’hôtel
29 avr. 2024 par Kamaria RediResponse Specialist, Gestion de l’hôtel
Dear Kenneth,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN GREENVILLE. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the room to be great, location to be nice and all the other positive features highlighted. However, I sincerely apologize for the issues highlighted which hindered your stay. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist
par un voyageur
Publié le 20 févr. 2024 sur Expedia
Definitely did not look nothing like the picture it shows you and the staff barely try to help when they took money off of my card an didn’t know nothing about and told me I still had to pay even when they took it off
Commentaires de Gestion de l’hôtel
21 févr. 2024 par Recordo Rediresponse Specialist, Gestion de l’hôtel
Dear Zoo,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Greenville. I'm sorry to hear that the appearance of our property didn't meet your expectations. In regards to additional charges, this property does require a 100 deposit which is due at check in. If that wasn't the additional charges you mentioned and you feel you were over charged, please reach out to our property directly via phone call to discuss those charges. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,RecordoRed Roof Management Rediresponse Specialist
par un voyageur
Publié le 16 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 févr. 2024 par Olivia RediResponse Specialist , Gestion de l’hôtel
Hello Nicole, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Greenville and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 11 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Olivia RediResponse Specialist , Gestion de l’hôtel
Hello Lisa, The staff at the Red Roof Inn Greenville and I appreciate your 4/5 score following your stay. Our goal is to provide a clean and comfortable stay for all our guests, so in the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist
