Note fondée sur 442 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Martin, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
par un voyageur de Edgemont
Publié le 25 août 2024 sur Expedia
Probably the cleanest motel/hotel room I’ve ever had! Excellent front desk service.
Commentaires de Gestion de l’hôtel
28 août 2024 par Manager, Gestion de l’hôtel
Hello Janice,We are delighted that you found our rooms exceptionally clean and enjoyed excellent service from our front desk team. Your satisfaction is our top priority, and we appreciate your positive feedback. Should you have any further comments or questions, please don't hesitate to reach out.
par un voyageur
Publié le 21 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello Martha,We are thrilled to hear that you had a wonderful experience during your stay with us! Our team looks forward to welcoming you back in the future.
par un voyageur
Not good
Publié le 13 août 2024 sur HotelsAbsolutely nothing like the pictures, our room was disgusting. Blood spots on the wall, dead bugs, bed was worn out, washroom was never kept up i would never have showered in there. And we are just normal people and need nothing fancy. And very creepy area.
Commentaires de Gestion de l’hôtel
14 août 2024 par Manager, Gestion de l’hôtel
Hello Gerardo, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
par un voyageur de Jamaica
Publié le 10 août 2024 sur Expedia
Nice and accommodating. Excellent choice for the money!
Commentaires de Gestion de l’hôtel
10 août 2024 par Manager, Gestion de l’hôtel
Hello Dmitry,Thank you for your positive feedback! We are pleased to hear that you found our hotel nice and accommodating, providing you with a good value for your stay. We appreciate your kind words and hope to welcome you back in the future.
par un voyageur
Comfortable bed
Publié le 9 août 2024 sur HotelsThe bed was super comfortable which says a lot because I've slept in a lot of hotel beds! Didn't wake up in pain!
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Hello Angela,We are glad to hear that you found our beds comfortable and had a restful night's sleep. Providing a comfortable stay is a top priority for us. We appreciate your positive feedback and hope to welcome you back for another enjoyable stay at our hotel.
par un voyageur
Publié le 8 août 2024 sur Expedia
good
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Hello sean,We appreciate your feedback and regret to hear that your stay fell short of expectations. Our team constantly strives to provide exceptional service, and we are disappointed to learn of your experience. Should you wish to discuss your concerns further, please reach out to our management team. Thank you for bringing this to our attention.
par un voyageur
Publié le 7 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 août 2024 par Manager, Gestion de l’hôtel
Hello Bernadette,We're delighted to hear that you had a pleasant stay at our hotel! If there's anything else we can do to make your next visit even better, please don't hesitate to reach out. We look forward to welcoming you back soon!
par un voyageur
Publié le 5 août 2024 sur Expedia
Took $50.00 hold till we left and two days later they charged my card!
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Keith,We apologize for any inconvenience caused by the hold on your card. Please contact our management team directly for further assistance regarding the charges made after your departure.
par un voyageur
Publié le 23 juill. 2024 sur Expedia
Coffee like water
Commentaires de Gestion de l’hôtel
25 juill. 2024 par Manager, Gestion de l’hôtel
Hello Margaret, We appreciate your feedback on your recent stay and apologize for any inconvenience caused. We will share your comments with our team for further review. Thank you for bringing this to our attention.
