Note fondée sur 157 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 juill. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
13 sept. 2024 par SCr, Gestion de l’hôtel
Thank you for taking the time to review us. We hope you can stay with us again soon and we can give you a 5 out of 5 star review.
par un voyageur
Publié le 24 juin 2024 sur Wotif
We stayed in the 1 bedroom cabin which was perfectly situated, clean, modern, well equipped, and so comfortable. The fire pit and BBQ area were great and location right across from the water and main jetty worked well for us. The area is peaceful with a great cafe nearby. Highly recommend!
Commentaires de Gestion de l’hôtel
25 juin 2024 par Sth Coast Retreat, Gestion de l’hôtel
Thank you for your wonderful review! We're thrilled to hear that you enjoyed your stay in our 1-bedroom cabin.It's great to know that you found it perfectly situated, clean, modern, and well-equipped. We're glad the fire pit and BBQ area added to your experience, and that the proximity to the water and main jetty was convenient for you. The peaceful surroundings and nearby cafe are some of our favourite aspects too. We appreciate your recommendation and look forward to welcoming you back soon!
par un voyageur
Publié le 3 juin 2024 sur Lastminute
This place was the real deal. It was spotlessly clean, with crisp white bedding, tastefully presented, and reasonably priced. We will return soon with my grandchildren and their parents. We also appreciate the acceptance of our six greyhounds (I'm only joking)— our Toy Poodle!
Commentaires de Gestion de l’hôtel
13 juin 2024 par Sth Coast Retreat, Gestion de l’hôtel
Thank you so much for your wonderful review! We're delighted to hear that you enjoyed your stay and found everything to your satisfaction. It's great to know that you appreciated the cleanliness, decor, and pricing. We can't wait to welcome you and your family back and your six greyhounds lol
par un voyageur
Publié le 3 juin 2024 sur Expedia
The loveliest outlook of any cabin we have stayed in
Commentaires de Gestion de l’hôtel
13 juin 2024 par Sth Coast Retreat, Gestion de l’hôtel
Thank you so much for your kind words! and taking the time to write us a review. We're thrilled to hear that you enjoyed the outlook from our cabin.
par un voyageur
Publié le 26 mai 2024 sur Expedia
Its super quiet, close to everything. Vabin had everything you need!
Commentaires de Gestion de l’hôtel
28 mai 2024 par Sth Coast Retreat, Gestion de l’hôtel
Thank you so much for your kind review! We're thrilled to hear that you enjoyed the quiet atmosphere and convenient location. We're also glad the cabin had everything you needed for a comfortable stay. We hope to welcome you back soon!
par un voyageur
Publié le 5 mai 2024 sur Expedia
The property was clean and tidy.
Commentaires de Gestion de l’hôtel
8 mai 2024 par Sth Coast Retreat, Gestion de l’hôtel
Thank you for your positive feedback! We take great pride in maintaining a clean and tidy environment for our guests. We look forward to welcoming you back in the future!
par un voyageur
Publié le 5 mai 2024 sur Expedia
I like that is was pet friendly. Great location. Only down side was that I could not shut the shower door properly.
Commentaires de Gestion de l’hôtel
7 mai 2024 par Sth Coast Retreat, Gestion de l’hôtel
Thank you for your feedback! We're delighted to hear that you appreciated our pet-friendly policy and enjoyed our convenient location. We apologise for any inconvenience caused by the issue with the shower door. We'll make sure to address this promptly to ensure a more comfortable experience for our guests in the future. We hope to have the opportunity to welcome you back for an even better stay next time!
par un voyageur
Publié le 5 mai 2024 sur Wotif
Everything was perfect🙌❤️
Commentaires de Gestion de l’hôtel
7 mai 2024 par Sth Coast Retreat, Gestion de l’hôtel
Thank you so much! We're thrilled to hear that you had a perfect experience with us.
par un voyageur
Overly compact 2 bed cabin
Publié le 20 avr. 2024 sur HotelsPurposely selected this property as it had 2 bedroom cabins. Unfortunately my travelling partners were unable to come, which was probably a good thing as the cabin was quite small, with a small bathroom and would've been very tight with 3 of us. During the first evening there was a cricket invasion, that appeared to access via the sliding door track. & both doors were closed.
Aside from the compact size the cabin was generally comfortable.
Location was the best aspect being right across the road from the River and within easy walking distance to the Hotel and shops.
Another friend got a single bedroom cabin that would've been almost double the size, more modern and with a large verandah.
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Sth Coast Retreat, Gestion de l’hôtel
Thank you for taking the time to share your feedback with us. We genuinely appreciate your insights and apologise for any inconvenience you experienced during your stay.We're sorry to hear that the size of the cabin fell short of your expectations. We always recommend our Waterview cabins for guests who prefer more space, and we regret that this wasn't communicated effectively prior to your reservation.We will certainly investigate any necessary repairs to the sliding door track to prevent such occurrences in the future. Ensuring a comfortable and pest-free environment for our guests is a top priority for us.On a positive note, we're delighted to hear that you found the location convenient and enjoyed the comfort of the cabin overall. Being situated right across the road from the River and within easy walking distance to the Hotel and shops is indeed one of the highlights of our property.We value your feedback tremendously as it helps us to continually improve our services and facilities. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.
par un voyageur
Publié le 18 avr. 2024 sur Wotif
Dog friendly with a safe lockable porch for the dog was great. I will return because my dog was safe and could be inside or out on the porch.
Commentaires de Gestion de l’hôtel
23 avr. 2024 par Sth Coast Retreat, Gestion de l’hôtel
Thank you so much for your feedback! We're delighted to hear that you and your furry friend had a great stay. Ensuring the safety and comfort of all our guests, including the four-legged ones, is always a top priority for us. We look forward to welcoming you and your pup back for another enjoyable stay!
