Note fondée sur 474 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,9 sur 5
88 % des clients le recommandent
4,0 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Publié le 25 avr. 2019 sur Expedia
L’etablissement Est bien situé mais un peu de rénovation est requis. Tout est propre est vieux
Commentaires de Gestion de l’hôtel
16 mai 2019 par Christy, Gestion de l’hôtel
Thank you for your review. We hope to see you again soon.
3 sur 5
par un voyageur

Publié le 29 nov. 2024
Commentaires de Gestion de l’hôtel
29 nov. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Linda! On behalf of our entire team, I would like to apologize if we have failed in exceeding your expectations. Your satisfaction is important to us and we would like to know what went wrong. That would allow us to implement improvements to ensure we offer a better experience for guests in the future.
4 sur 5
par un voyageur

Publié le 18 nov. 2024
Really like the lobby area
Commentaires de Gestion de l’hôtel
19 nov. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Hope! Thank you for your positive feedback! We're delighted to hear that you enjoyed the lobby area and found it appealing. We hope the rest of your stay was just as pleasant. If there's anything we can do to enhance your next visit, please let us know. We look forward to welcoming you back!
2 sur 5
par un voyageur

Publié le 10 nov. 2024
We've stayed at several Comfort Inns and this one was not as nice. When I arrived to check in I had to wait for the clerk to finish her conversation with a friend. Breakfast was subpar and shut down before 9. No ice on first floor. Did not seem worth the price.
Commentaires de Gestion de l’hôtel
11 nov. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Linda! We apologize for the disappointing experience you had during your stay. It's concerning that the check-in process was delayed, and we regret that the breakfast did not meet your expectations, especially with the early closure. Additionally, the lack of ice on the first floor is something we will address to ensure better guest convenience in the future.Your feedback is important, and we will work on improving these areas to provide a more satisfactory experience moving forward. Thank you for sharing your concerns, and we hope you’ll consider staying with us again in the future.
1 sur 5
par un voyageur

Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 oct. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Chade! We apologize for any issues that you might have experienced at our hotel. If you can, please let us know what the problems were, and I can assure you that we are will work diligently to ensure a similar situation does not occur again in the future.
5 sur 5
par un voyageur

Publié le 21 sept. 2024 sur Expedia
Clean, great beds, friendly staff!
Commentaires de Gestion de l’hôtel
22 sept. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Angela! Thank you for your wonderful feedback! We’re delighted to hear that you found our hotel clean, enjoyed the comfortable beds, and appreciated our friendly staff. We look forward to your next visit!
4 sur 5
par un voyageur

Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Dontori! I hope that you had an amazing stay and everything worked well to your convenience. If you have any feedback or suggestion that can help us improve on our services, please do not hesitate to let us know.
3 sur 5
par un voyageur

Publié le 15 sept. 2024 sur Hotels
The location was good, the front desk was on the phone talking for about 5 mins while i stood there. The room needed obvious uodates, patches on the door, no towel bar light switches,etc. We would have liked to to see the fountain working outside.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Kimberly! Thank you for your feedback. We apologize for the lack of attention at the front desk and the condition of your room. Your comments regarding the room updates, as well as the inoperative fountain, have been noted, and we will address these concerns to improve the guest experience.We appreciate your understanding and hope you will consider staying with us again in the future, where we aim to provide a more enjoyable stay.
5 sur 5
par un voyageur

Publié le 30 août 2024 sur Expedia
Nice clean hotel pool well kept rooms clean and comfortable.
Commentaires de Gestion de l’hôtel
31 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Lanis! Thank you for your kind words! We're delighted to hear you enjoyed your stay and found our pool and rooms to your satisfaction. We look forward to welcoming you back in the future.
4 sur 5
par un voyageur

Publié le 26 août 2024 sur Expedia
Wonderful staff
Commentaires de Gestion de l’hôtel
26 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Rhonda! Thank you for your kind words about our staff. We’re pleased to hear you had a positive experience with them. If you have any suggestions for how we can enhance your stay further, please feel free to share. We hope to have the opportunity to welcome you back soon.