Note fondée sur 16 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Look forward to next our next stay at the Mullen Chalet
Publié le 1 déc. 2024 sur HomeAwayWe had a wonderful stay at the Mullen Chalet that’s within walking distance to Mt. Abram and a short drive to Sunday River. The open concept kitchen and living room allowed us to prepare dinner while chatting with guests relaxing on the wrap-around couch. In addition, the chalet was comfortable and clean with large windows that provided picturesque views of the snow-covered tree branches. Our two dogs enjoyed the deck and quiet neighborhood. The travel sized soap, shampoo, and makeup wipes were appreciated. The check in and check-out process was easy, and the written laminated instructions in the chalet were helpful. The Mullen Chalet pays tribute to the motto “Maine, the way life should be.” We look forward to staying there again.
par un voyageur
Great second stay
Publié le 4 sept. 2024 sur HomeAwayGreat stay, love the location and the little house is adorable. Comfortable for a group of 6 and out 4 legged buddy
par un voyageur
Enjoyable stay
Publié le 8 août 2024 sur HomeAwayOverall pleased with our stay
par un voyageur
Loved this spot!
Publié le 22 févr. 2024 sur HomeAwayPerfect place to vacation! Went as two couples so the 2 bathrooms and separation of the upstairs bedroom was perfect. Such a cozy and cute spot, only 20 minutes from Sunday River!
par un voyageur
poorly managed, dirty, broken appliances and fixtures
Publié le 10 janv. 2023 sur HomeAwayWe arrived to a puddle of wastewater on the floor in the basement in front of the laundry and pool table. You had to wade through this puddle to turn on the water to the house, to use the laundry, or access the "bedroom" in the unfinished basement. The toilet in the main floor bathroom had urine on it, and the shower had mold in the grout. The kitchen was not cleaned well, the dishes, silverware, and pots had old food on them. The dishwasher doesn't clean dishes. It seems to run, but the dishes remained dirty after 3 cycles. The second floor bathroom shower head fell off when we turned it on because its broken and was left like that. Aside from that, it was lovely (note the sarcasm). The manager offered no compensation for the deficiencies, but did offer to come and repair while we were staying in the home. Sure, maybe if we were staying for free we would be willing to deal with repair people, house cleaners, appliance techs, and mold remediation companies, but we paid to have the home to ourselves. Having repair people there while we are trying to enjoy a vacation isn't appropriate. All these defects should have been repaired BEFORE we arrived. I do not recommend it.
Commentaires de Gestion de l’hôtel
8 févr. 2023 par VrboOwner, Gestion de l’hôtel
Hi Frank, thank you for taking the time to send us your valuable feedback. We sincerely apologize for the maintenance and cleanliness issues during your stay with us. Please know that the comfort and satisfaction of our guests is our priority, and the experience you had is certainly not commonplace, nor is it indicative of our level of service. We are disappointed to hear that we dropped the ball this time, as this is not the high standard of guest satisfaction and cleanliness that we hold ourselves to. We take every opportunity to address issues as they arise, and we regret that we never get the chance to rectify the situation. We will follow up with the appropriate parties regarding your experience to discuss preventive measures and ensure this won't happen again in the future. We apologize for the inconvenience and hope we can host you again.
par un voyageur de land o lakes, FL
Up by the mountain
Publié le 29 oct. 2022 sur HomeAwayVery cute place, if it was winter it would have been perfect in the snow, but we still have a nice time. We came from FL and it weather was fantastic trees and a fire was all I was looking for 😊
par un voyageur
Cozy cabin in lovely area
Publié le 9 oct. 2022 sur HomeAwayOverall, very good. Could use more lighting both inside and outside. Dishwasher didn’t work very well. We did have a great time.
Commentaires de Gestion de l’hôtel
13 oct. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for the review. We are glad you enjoyed the cabin and had a great time. We appreciate your comments and suggestions to help us improve. We hope to host you for another truly carefree and great vacation in the future!
par un voyageur
Terrific property
Publié le 15 mars 2022 sur HomeAwayThe house was exactly as advertised. Clean, neat, all comfort items Great location for skiing
par un voyageur
Great home!
Publié le 28 janv. 2022 sur HomeAwayLovely home, conveniently located. We really enjoyed our time in Maine and hope to visit same home again 8n the future.
par un voyageur
Enjoyed our stay!
Publié le 16 oct. 2021 sur HomeAwayA great little chalet at the base of Mount Abram. Clean, comfortable, and very well appointed with the necessities. Great location for hiking, gorgeous scenic drives, and enjoying nature.
