Note fondée sur 227 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
3,6 Service et personnel
3,3 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
Recommandé
pour Tout le mondepar un voyageur
Bonne literie
Publié le 22 déc. 2013 sur Expedia
Pour : Bon rapport qualité-prix
Contre : Il vaut mieux ne pas arriver juste avant 9h pour le petit-déjeuner car tout avait déjà été rangé. Les extérieurs sont un peu vieillots.
Chambres grandes et bien équipées. Matelas et oreillers très confortables. Le personnel est très serviable: nous n'arrivions pas à faire fonctionner la douche ( aux USA, c'est souvent assez compliqué !), une femme de ménage est montée tout de suite pour nous montrer.
par un voyageur
Publié le 16 sept. 2024 sur Hotels
No hot water(barely luke warm) tv didn't work(no signal)
Commentaires de Gestion de l’hôtel
17 sept. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Debra! Thank you for your feedback. We apologize for the inconvenience you experienced with the hot water and TV during your stay. Please be assured that we will address these issues to improve our service. We appreciate you bringing this to our attention and hope to have the opportunity to provide a better experience in the future.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 sept. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Cici! Thank you very much for your 5/5 rating! We're thrilled to see that you had a positive experience at our hotel. Your satisfaction is our top priority, and we look forward to providing you with excellent service during your future stays. If you have any feedback, please don't hesitate to let us know. We appreciate your support and hope to welcome you back soon!
par un voyageur
Publié le 25 août 2024 sur Hotels
Great staff
Commentaires de Gestion de l’hôtel
26 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Taylor! Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our staff. Your kind words are greatly appreciated and will be shared with the team. We look forward to welcoming you back!
par un voyageur
Publié le 25 août 2024 sur Expedia
Even though we asked for a non smoking room, the room smelled like cigarettes and there were at least 4 cigarettes burns on the bedding
Commentaires de Gestion de l’hôtel
26 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Jacqueline! Thank you for your feedback. We apologize for the discomfort you experienced with the room's smell and the cigarette burns on the bedding. We take these concerns seriously and will address them with our housekeeping team to ensure proper maintenance and cleanliness in all rooms. We appreciate your patience and hope for the opportunity to provide a better experience in the future.
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Toneisha! On behalf of our entire team, I would like to apologize if we have failed in exceeding your expectations. Your satisfaction is important to us and we would like to know what went wrong. That would allow us to implement improvements to ensure we offer a better experience for guests in the future.
par un voyageur
Publié le 15 août 2024 sur Hotels
If you need a cheap place it’s function-able. I would not stay with my family here.
Commentaires de Gestion de l’hôtel
17 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Rob! Thank you for sharing your thoughts. We understand that the property may not have been suitable for a family stay. We appreciate your feedback and will consider it as we work to improve our facilities and services. If you have specific suggestions for enhancement, please let us know.
par un voyageur
Publié le 7 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi David! We apologize for any issues that you might have experienced at our hotel. If you can, please let us know what the problems were, and I can assure you that we are will work diligently to ensure a similar situation does not occur again in the future.
par un voyageur
Publié le 4 août 2024 sur Expedia
I like the area because it was close to my job. I didn’t like the hotel because they had roaches, and the paint was peeling off the walls and ceiling. The carpet was wet and the staff had excuses, and no answer.
Commentaires de Gestion de l’hôtel
4 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Elizabeth! Thank you for sharing your experience. We regret to hear about the issues you encountered during your stay. Cleanliness and maintenance are priorities for us, and your feedback will help us address these concerns. We hope to have the opportunity to provide a better experience in the future.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 août 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi JAVIER! We apologize for any issues that you might have experienced at our hotel. If you can, please let us know what the problems were, and I can assure you that we are will work diligently to ensure a similar situation does not occur again in the future.
