Note fondée sur 711 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 févr. 2024 sur Expedia
Everything was at least a little dusty. Radio was worst having an old pair of fake eyelashes resting on it.
Blinds were spotted.
The staff was nice.
Commentaires de Gestion de l’hôtel
28 févr. 2024 par Management , Gestion de l’hôtel
Dear Samuel,Thank you for taking the time to share your feedback regarding your recent stay at the Holiday Inn Express Greenville Airport. We truly appreciate your honest comments as they help us identify areas for improvement.I want to extend my sincerest apologies for the cleanliness issues you encountered during your stay. It is unacceptable that your room was not up to our usual standards of cleanliness, and I assure you that we take this matter very seriously. Your feedback has been shared with our housekeeping team, and we will take immediate steps to address these issues and ensure they are not repeated in the future.On a positive note, I'm glad to hear that you found our staff to be nice. Providing excellent service is a top priority for us, and we're pleased that our team members were able to make a positive impression during your stay.Once again, please accept our apologies for the shortcomings you experienced. We hope you will consider giving us another chance to provide you with the exceptional stay you deserve.Warm regards,
par un voyageur
Publié le 24 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par ., Gestion de l’hôtel
Dear Julianne,Thank you for your kind words! We’re thrilled to hear that you found our staff excellent. Our team works hard to ensure all our guests have a great experience, and your feedback means a lot to us. We hope to welcome you back soon!Best regards, Tavon Scott General Manager Holiday Inn Express Greenville Airport
par un voyageur
Publié le 23 sept. 2024 sur Expedia
This hotel room was spacious & comfortable with adequate drawer & closet space (although more hangers would have been nice.) It had 1 of the best hotel bathrooms I've ever been in with a great curved glass shower door - much better than a shower curtain & roomier than a straight shower door. The mirror was lit in a warm way that allowed for great make-up application plus there was a mirror at the desk area. My only complaint was the too-tall height of the hand soap & lotion dispensers. The A/C worked well & was easy to adjust. There was plenty of good lighting & the queen beds were very comfortable. I would not hesitate to recommend this particular hotel & would stay there again when visiting this area!
Commentaires de Gestion de l’hôtel
23 sept. 2024 par ., Gestion de l’hôtel
Dear Marlene,Thank you for sharing your detailed feedback! We're delighted that you found the room spacious and comfortable, and we're especially glad that the bathroom exceeded your expectations. It's great to hear that you appreciated the thoughtful design of the shower and the lighting for makeup application. We also take note of your suggestion about the dispensers' height and the additional hangers. Your input helps us continuously improve. We look forward to welcoming you back during your next visit!Best regards, Tavon Scott General Manager Holiday Inn Express Greenville Airport
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Excellent staff
Commentaires de Gestion de l’hôtel
22 sept. 2024 par ., Gestion de l’hôtel
Dear Luis,Thank you for your kind words! We’re thrilled to hear that you found our staff excellent. Our team works hard to ensure all our guests have a great experience, and your feedback means a lot to us. We hope to welcome you back soon!Best regards, Tavon Scott General Manager Holiday Inn Express Greenville Airport
par un voyageur
Helpful and friendly staff
Publié le 18 sept. 2024 sur HotelsVery clean and bright common area and the staff are the most helpful I have run across in many a year. A great place to stay near the airport. Highly recommended
Commentaires de Gestion de l’hôtel
18 sept. 2024 par ., Gestion de l’hôtel
Dear Homer,Thank you for your wonderful review! We're thrilled to hear you enjoyed our clean and bright common area, and that our staff made such a positive impression. We’re glad you found our location convenient and appreciate your recommendation. We look forward to welcoming you back soon!Warm regards, Tavon Scott General Manager Holiday Inn Express Greenville Airport
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 sept. 2024 par ., Gestion de l’hôtel
Dear Michael,Thank you for the 5-star rating! We’re delighted to know you enjoyed your stay and appreciate your support. We look forward to your next visit!Warm regards, Tavon Scott General Manager Holiday Inn Express Greenville Airport
par un voyageur
Publié le 4 sept. 2024 sur Expedia
loved staying with family, breakfast was delicious!
Commentaires de Gestion de l’hôtel
4 sept. 2024 par ., Gestion de l’hôtel
Dear Karolyne,Thank you for your kind words! We’re thrilled to hear that you and your family enjoyed your stay, and that the breakfast was a hit. We look forward to welcoming you all back for another great visit!Warm regards, Tavon Scott General Manager Holiday Inn Express Greenville Airport
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Would stay again
Commentaires de Gestion de l’hôtel
1 sept. 2024 par ., Gestion de l’hôtel
Dear Leslie,Thank you for your review! We're delighted to hear that you would stay with us again. We look forward to welcoming you back for another great experience.Warm regards, Tavon Scott General Manager Holiday Inn Express Greenville Airport
par un voyageur
Publié le 16 août 2024 sur Expedia
Very nice
Commentaires de Gestion de l’hôtel
17 août 2024 par ., Gestion de l’hôtel
Dear Victor,Thank you for your 5-star review! We're glad to hear you had a very nice stay. We look forward to welcoming you back for another great experience in the future!Warm regards, Tavon Scott General Manager Holiday Inn Express Greenville Airport
par un voyageur
Publié le 13 août 2024 sur Expedia
It was clean. The breakfast was very good, the room was clean and the overall condition was good. It was a good stay and I will most likely stay there again provided the rates don’t go up.
Commentaires de Gestion de l’hôtel
14 août 2024 par ., Gestion de l’hôtel
Dear Rick,Thank you for your positive feedback! We're pleased to hear that you had a clean and comfortable stay, enjoyed the breakfast, and found the overall condition of the hotel to be good. We're glad to know that you'll consider staying with us again, and we'll do our best to continue offering great value.We look forward to welcoming you back on your next visit!Warm regards,Tavon Scott General Manager Holiday Inn Express Greenville Airport
