Note fondée sur 289 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,4 Service et personnel
3,4 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 oct. 2022 sur Hotels
Sans flafla. Très correcte
Commentaires de Gestion de l’hôtel
20 oct. 2022 par k, Gestion de l’hôtel
Merci beaucoup pour cette merveilleuse évaluation, j'espère pouvoir vous servir bientôt avec un séjour encore plus extraordinaire. Salutations, Kate
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Nice stay
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for your feedback! We're delighted to know that you had a nice stay with us. Our team is always committed to providing a comfortable and enjoyable experience for our guests. If you have any more suggestions or if there's anything else we can do for you, please feel free to reach out to us at guestsupport.na@oyorooms.com. We look forward to welcoming you back soon!
Warm regards,
Team OYO
par un voyageur
Publié le 26 sept. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
26 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for taking the time to share your review with us. We apologize for any inconvenience you may have experienced during your stay. Our team is committed to providing a comfortable and enjoyable experience for all our guests.
If you have any specific feedback or concerns, please feel free to reach out to our team at guestsupport.na@oyorooms.com. We would be more than happy to assist you further.
Warm regards,
Team OYO
par un voyageur
Publié le 23 sept. 2024 sur Expedia
We realized the room had bedbugs right after we checked out. We tried to call and let them know, but they would not listen to us because they said we needed a booking number. We had our Expedia number. Therefore, they didn’t even want to clean the room of the bedbugs Before someone else was checked in, she did not want the information
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Not the most welcoming at check-in and rooms are very tired and need a refurbishment. Bath is tapped where there’s damage and a cockroach was in the bathroom when we arrived. Generally in poor condition and not very clean.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
We apologize for the inconvenience you experienced during your stay with us. We value your feedback and assure you that we will address the issues you mentioned regarding the check-in process, room condition, and cleanliness. Please be assured that our team is working diligently to refurbish the rooms and maintain a higher standard of cleanliness. If you need any further assistance, please feel free to reach out to us at guestsupport.na@oyorooms.com.
Warm regards,
Team OYO
par un voyageur
Publié le 6 sept. 2024 sur Expedia
There was a creepy man outside the hotel the whole night. When we were given our key , we had to get the owner to open the door for us. Right as we walk in we get slapped with the terrible smell of smoke. There was holes in the walls, the floor was basically tore up. It was just too terrible to even spend the night. I dropped the keys off at the checkin office because I was NOT going to spend the night there.
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Tim, Gestion de l’hôtel
Hi, Erika! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your suggestions to provide you with the best possible experience next time Regards, Tim
par un voyageur
Dump
Publié le 31 août 2024 sur HotelsFor the price and a 50 $ depoist. Pool closed already ,room was in need of a remodel desperately. Would not stay there again also room had no smoke alarm
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Dewi, Gestion de l’hôtel
Hi, Andy! We regret the unpleasant experience you had with us. We are continuously working for improvements. Looking forward to serving you better. Regards, Dewi
par un voyageur
Publié le 30 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Noah, Gestion de l’hôtel
Thank you for your appreciation, Glenn! We hope to give you a consistent service every time. Regards, Noah
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Joey, Gestion de l’hôtel
Sincere apologies, Russell! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Joey
par un voyageur
Great bathtub
Publié le 11 août 2024 sur HotelsGreat bathtub,!! Good service
Commentaires de Gestion de l’hôtel
16 août 2024 par Barbara, Gestion de l’hôtel
Thank you for your appreciation, Susan ! We hope to give you consistent service every time. Regards, Barbara
