Note fondée sur 879 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 août 2022 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2022 par Raj B. , Gestion de l’hôtel
Thank you for your review. We hope you enjoyed your stay.
par un voyageur
Approuvé 🙂
Publié le 8 mars 2020 sur HotelsBon hôtel.Rien ne manque et c'est propre. Petit déjeuner copieux.
Commentaires de Gestion de l’hôtel
15 mars 2020 par Raj B., Gestion de l’hôtel
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Stephen,Thank you for rating your experience with us. We're pleased to hear that you had a positive stay overall. We appreciate your feedback and hope to have the opportunity to serve you again in the future and earn that extra 2 points to make it a perfect 10.Sincerely, Hotel Manager
par un voyageur
Publié le 28 sept. 2024 sur Hotels
Was a nice, affordable place to stay.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your kind words! We're delighted to hear you found our hotel nice and affordable. We hope to welcome you back for another great stay soon!Sincerely, Hotel Manager
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Had a great stay,room was clean ac was great bed slept awesome,will stay again
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your wonderful feedback! We're delighted to hear you had a great stay and enjoyed the clean room, comfortable bed, and efficient AC. We can't wait to welcome you back for another fantastic experience!Sincerely, Hotel Manager
par un voyageur
Dirty/Loud/Uncomfortable
Publié le 26 sept. 2024 sur HotelsWe booked a room for 3, with 2 queen beds, we were given a room that had 1 bed. I returned to the office, I was told "there's a couch", I asked for what I booked or a refund. I was given another key told to "try this one". My wife opened the door onto someone that was in the room. She apologized to them, back to the office where the man said "Oh, let's try another one" like there was no problem. The third room was ready for us, but it was dirty. Large wads of dust hanging from the ceiling, long black hairs in the sink and tub. Toilet paper (clean) floating in the toilet. It was a one night layover, so we stayed. It was very uncomfortable, would've been better off sleeping in the car. Lots of noise from outside, could not sleep at all. The only thing that looked good was the breakfast the next morning while checking out, but I could not make myself try it after seeing the uncleanliness of the place. I would not stay here again, I advise to keep looking if you're reading this and considering staying here.
Commentaires de Gestion de l’hôtel
27 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Joshua,We sincerely apologize for the issues you faced during your stay, from the incorrect room assignment to the cleanliness concerns in the third room. This is not the level of service we strive to provide, and we understand how disappointing this must have been for you and your family. Your feedback is invaluable, and we will address these matters with our team to ensure improvements are made. We appreciate your understanding and hope you will consider giving us another chance in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your positive review! We're thrilled to hear you had a great experience. Your feedback motivates us to keep improving. We look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur de moody
Publié le 25 sept. 2024 sur Expedia
The website says this is a 8.0 great property. It couldn’t be anything further from that! My room smelled like everyone had been smoking weed for days. Bathtub had mold all over it, and loads of other people’s hairs everywhere. By the next morning all my clothes reeked of weed, not the best thing for a business trip. Definitely won’t be staying with them ever again!
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,I sincerely apologize for the unacceptable conditions you encountered during your stay. Your experience does not reflect our standards, and we are taking your feedback seriously to address these issues immediately. Thank you for bringing this to our attention, and we hope to make improvements for future guests.Sincerely, Hotel Manager
par un voyageur
Publié le 24 sept. 2024 sur Expedia
Bathroom shower had mold in numerous spots. Room had dust build up and clearly had not been thoroughly cleaned recently.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback. I apologize for the cleanliness issues you encountered during your stay. This is not the level of service we aim to provide, and we will address these concerns with our housekeeping team to ensure improvements. We appreciate your input and hope to serve you better in the future.Sincerely, Hotel Manager
par un voyageur
Not worth the price
Publié le 24 sept. 2024 sur HotelsRated 8.0 on Hotels.com. Should have been 6.0 at best.
Older Facility with debris outside on walk ways and parking. Room had a small piece of paper on floor when I arrived denoting that room was not vacuumed after previous guest. Also small containers of shampoo, conditioner, and lotion had very little product, meaning they were leftover from previous guest. Hotel was smoke free but room wreaked of smoke. Smoke probably saturated into the old popcorn ceiling.
. 3 days later
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,I apologize for the disappointing experience you had during your stay. Your feedback highlights several important areas for improvement, and I assure you we are taking it seriously. We will address the cleanliness and maintenance issues you mentioned to better serve our guests in the future. Thank you for bringing this to our attention.Sincerely, Hotel Manager
