Ratings based on 811 Guest Reviews
Hear it directly from our travellers
3.3 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 30, 2024 on Hotels
Not so good the ac was against the bed so didn’t cool the whole room
Comment from Hotel Management
Oct. 4, 2024 by Raj B, Hotel Management
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.
by A traveller from charlotte
Posted Sep. 26, 2024 on Expedia
Esta bien poco sucio las alfombras pero para el precio esta bien
Comment from Hotel Management
Oct. 4, 2024 by Raj B, Hotel Management
Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our room service and housekeeping staff didn't meet your expectations. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon.
by A traveller
Posted Sep. 10, 2024 on Expedia
The hotel was very dated, and the room specifically was very dirty. Carpet was covered in debris, no TV remote, sheets were stained. Very disappointing!
Comment from Hotel Management
Oct. 4, 2024 by Raj B, Hotel Management
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit to Griffin.
by A traveller
Posted Sep. 6, 2024 on Expedia
We had a really good stay, besides the people across the hall smoking weed. But they handled them real quick.
Comment from Hotel Management
Sep. 7, 2024 by Raj B, Hotel Management
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
by A traveller
Posted Sep. 3, 2024 on Hotels
I probably won’t stay there again
Comment from Hotel Management
Sep. 7, 2024 by Raj B, Hotel Management
Thank you for taking the time to write such a detailed review. All your comments areessential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed that everything will be in order on your next visit. We look forward to welcoming you back then.
by A traveller
Posted Aug. 22, 2024 on Expedia
It was nice and calm. I really enjoyed my stay.
Comment from Hotel Management
Aug. 25, 2024 by Raj B, Hotel Management
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay, and I'm looking forward to having you again as a guest.
by A traveller
Maybe ok for one night /as last resort
Posted Aug. 22, 2024 on HotelsPros: Rooms available when other hotels were sold out. Staff was super nice and friendly. Room was roomy and clean enough for one night stay.
Cons: Several guys tailgating drinking and sitting in the parking lot upon arrival. Staff said they were aware and they are fine and there are cameras in that area if anything happens. Not five minutes after entering the room of roach ran across my bathroom floor. Black mold under the bottom soap holder in the bathroom. Back of top of nightstand dusty. Tons of marks on doors and door frames in hallways and on the elevators, wear and tear not kept up with
Comment from Hotel Management
Aug. 25, 2024 by Raj B, Hotel Management
I hope this notes finds well. We have sent your feedback to the personnel concerned. Iapologize for this bad experience. This is very disappointing to hear, but we hope you give usanother chance to make it up to you. Please let me know if you want to discuss this personally.
by A traveller
Posted Aug. 21, 2024 on Expedia
I enjoyed my stay
Comment from Hotel Management
Aug. 25, 2024 by Raj B, Hotel Management
I appreciate your positive feedback about our hotel. We do take pride in cateringto our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.
by A traveller
Posted Aug. 17, 2024 on Hotels
Comment from Hotel Management
Aug. 25, 2024 by Raj B, Hotel Management
Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel wasnot up to par. Please note that this information has been passed on to our concerned staff.Despite this, we hope to be able to welcome you back on a return visit to Griffin.
by A traveller
Posted Aug. 15, 2024 on Expedia
I had to switch to another room due to roaches & mold the 2nd room no bugs but mold curtains, walls & the tub was not properly cleaned
Comment from Hotel Management
Aug. 25, 2024 by Raj B, Hotel Management
I am very disappointed to hear that you found our service to be below your standards. Wewould like to know more. Please email us with a phone number or email address so our HotelManager can discuss your issues personally.
