Ratings based on 26 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Manchester, UK
What a find!
Posted Aug. 27, 2023 on HomeAwayWhat a wonderful house in such a beautiful location.
We loved every minute of our stay! It is so peaceful, yet not too secluded that you feel cut off. Perfect!
The pool is fabulous; large and clean, and very welcoming on hot days.
The house is very well furnushed and has everything you'd ever need for cooking eyc.
Lots to do in the local area too - we loved visiting nearby towns and markets, as well as chateaux and vineyards, and of course, canoeing on the Dordogne.
Some fantastic restaurants nearby neant there was always a choice to be made.
We can highly recommend staying here!
Comment from Hotel Management
Sep. 2, 2023 by VrboOwner, Hotel Management
Thank you for your lovely review and we are so pleased you had a great stay. Please come back anytime!
by A traveller
Early September Perigord paradise
Posted Sep. 26, 2022 on HomeAwayWe were enchanted by our stay at Le Soutenac , perfect for our twenty to fifty-something group of friends and family . The house is spacious and characterful - a home, not an identikit vacation rental . The gardens are extensive, secluded and home to fascinating ( and entirely benevolent ) local flora and fauna . There are sunny spots and shady areas for sipping, reading and dozing . The pool is easily large enough to tolerate numerous garish inflatables . Everything in the house worked to order , and Bergerac airport is a short and scenic drive to the South . In short, we absolutely loved the place and hope to be back .
Comment from Hotel Management
Jul. 25, 2023 by VrboOwner, Hotel Management
Thank you for your lovely review!
by A traveller
A superb property but needs a bit of TLC
Posted Aug. 28, 2022 on HomeAwayThis is a lovely large property with lots of space and is a great place for a family group to get together. It has a large pool and has plenty of seating areas outside and in.
Large utility room with good washing machine and condensing tumble dryer.
Plenty of crockery, cutlery and glasses, but a cracked cafetière on arrival meant had to resort to instant :(
Overall this is a lovely property and we had a great time, it just needs a bit of TLC in order to receive a full 5-star rating…
The wooden furniture in the lower seating area could do with renovating/replacing as it is a little tired, rickety and falling apart.
The swimming pool is a great size we all loved it, but there are a lot of paving that needs resetting as they are dangerously loose and wobbly, especially the pool edge ones. Two of the three umbrellas winding mechanisms need attention as one didn’t stay up and another was very loose and awkward to erect.
There were also had a lot of wasps around the pool and around the roof which resulted in us not being able to open the velux windows - the roof might need checking for nests!
Unfortunately there was a bit of a downside, as we had not been informed there was a problem with a lack of fridge/freezer prior to our arrival. When we arrived there was just a small fridge without a freezer, so we had to buy a cool box to store ice so we could have cold drinks. The couple who look after the house did come to explain that a new one would be with us on the following Monday. Thanks to Donald this happened Tuesday, but four days without ice for drinks and ice lollies for the grandchildren was a bit tough in the heat.
The kitchen area and the upstairs bathroom needs some attention as does the carpet in the upstairs bedrooms. We all used the downstairs bathroom shower which was great.
The hot water boiler was a bit noisy at night if you were in the downstairs bedroom, which is probably why the previous visitors had turned the boiler off at the switch. I discovered this the first morning when there was no hot water.
Comment from Hotel Management
Sep. 17, 2022 by VrboOwner, Hotel Management
Re the fridge freezer - Jean Claude only discovered it was not working when he came to do the changeover on the day of your arrival, the previous guests had not informed anyone. He immediately provided a spare fridge from his own home and you were kept fully informed of the situation throughout the whole process. He ordered a new fridge freezer, Monday was a bank holiday, and the new fridge freezer was delivered Tuesday morning, I’m sorry that you didn’t have any ice & lollies for a couple of days but Jean Claude did his best considering he had only just come out of hospital. Cafetière: if you had let us know it was broken we could have replaced it, but in fact you just left it for the next guests and for us to find out via your review. Unless we know about things that are not working properly we cannot sort them out. Parasols: ditto. Carpets upstairs: they are jute, and various guests have left velux windows open when raining which has caused stains, but it is an old farmhouse and they will be replaced soon. I hope you enjoyed your stay as it is a lovely house in a fabulous setting.
by A traveller
Wonderful property in idillic setting
Posted Aug. 16, 2022 on HomeAwayExcellent property and stay
by A traveller
Idyllic house and countryside
Posted Jun. 14, 2022 on HomeAwayGreat house in fabulous location. We managed to trip the electricity as soon as we got there but the owners were so helpful and talked us through getting it started again. My only criticism would be that the photos do not do it justice!
by A traveller from Mons, Belgium
Beautiful setting
Posted Jul. 3, 2021 on HomeAwayAmazing place , just beautiful setting, very private, no neighbors, quiet, lots of outdoor sitting. The pool is magnificent and very began clean . We vacationed with my parents and 3 teens .there was plenty of rooms for everyone. Angela is super fast to communicate and very nice . Highly recommend this place .rural settings around the area .if you are looking for quiet time this is the place for you
Comment from Hotel Management
Jul. 20, 2021 by VrboOwner, Hotel Management
Thanks Chrystal, so pleased you had a good holiday 😊
by A traveller
Wonderful away from it all holiday property
Posted Aug. 17, 2019 on HomeAwayWonderful property with fantastic facilities. The house had everything we needed on site and the large pool was amazing.
by A traveller
Fantastic
Posted Jun. 10, 2019 on HomeAwayThis is a spectacular property. The house is large and charming, the grounds really large and very pretty. We thoroughly enjoyed our stay and would highly recommend.
by A traveller
We're looking forward to going again next year
Posted Sep. 17, 2018 on HomeAwayEverything was as expected, a lovely holiday
by A traveller
An excellent location and property.
Posted Sep. 14, 2018 on HomeAwayWe had a superb holiday here. The farmhouse is in a lovely, quiet location and had ample room for the 7 adults and 2 small babies in our group.
The facilities provided everything we needed.
The property has several lovely internal and external seating and dining areas.