Ratings based on 214 Guest Reviews

Hear it directly from our travellers
4.1 out of 5
85% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
3.8 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 29, 2024 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 25, 2024 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 14, 2024 on Expedia
5 out of 5
by A traveller

Posted Feb. 2, 2024 on Expedia
Although my stay was short, it was very nice. The balcony, excellent breakfast, and being in the heart of Grindelwald made it worth it.
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 6, 2024 on Expedia
1 out of 5
by A traveller

Beware of Bed Bugs

Posted Jan. 1, 2024 on Hotels
Unfortunately, the room assigned to us was infested with bed bugs. We also learnt that another room below ours suffered the same fate. While we were given another room, the entire stay was affected as we needed to take a lot of precautionary measures to prevent our items from getting infected. The overall upkeep of the room was generally satisfactory, but it was old and dated.
3 out of 5
by A traveller

Old Hotel

Posted Oct. 11, 2023 on Hotels
an old hotel. not very comfortable although the staff was nice. bed was extremely soft.
5 out of 5
by A traveller

Our say at hotel residence.

Posted Oct. 3, 2023 on Hotels
We had a fantastic time in grindelwald hotel Residence was very good and the location was in a beautiful area of grindelwald with stunning views of the mountains a and not to far to walk the centre, staff in hotel Residence were excellent and very helpful, our room was very clean and spacious with two balconies, breakfast was very good with plenty of choice. Overall hotel Residence was excellent and we would definitely go there again.
5 out of 5
by A traveller

Posted Sep. 23, 2023 on Expedia
We found the Residence to be adequate and worth the gorgeous views and proximity to a bus stop and some dining options. While the aesthetic is dated, our room was sufficient and clean. My only suggestion would be to add some thicker curtains or blinds as the headlights from cars did shine into our room quite early each morning (around 5:00 am). Our room was situated on the back of the building. The staff was friendly and this hotel is perfect for anyone who doesn’t plan to spend the whole trip in the room.
5 out of 5
by A traveller

Posted Sep. 11, 2023 on Expedia
Friendly and efficient service. Great breakfast. Fantastic view of the mountains and the location is excellent and in easy walking distance to all the shops and restaurants We loved our stay and will stay there again if we have the opportunity.
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