Note fondée sur 406 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Andy, Gestion de l’hôtel
Thank you for your feedback! We are delighted to hear that you had a great experience with us and encountered no issues. Your satisfaction is our top priority, and we look forward to serving you again in the future. If there is anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us!
par un voyageur
Cold in july
Publié le 21 juill. 2024 sur HotelsRoom temp air conditioner set at 61 degrees and it was cold and bad odors.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Andy, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at AmericInn & Suites by Wyndham, Grinnell Iowa.Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with staff to better handle these types of situations differently in the future. Feedback from our Guests on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.
par un voyageur
Publié le 18 juill. 2024 sur Expedia
This is a nice small hotel. It is not too fancy, but perfectly located for the business traveler. I liked the temperature of the pool a lot and the breakfast was very good.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Andy, Gestion de l’hôtel
Thank you for your feedback! We are delighted to hear that you had a great experience with us and encountered no issues. Your satisfaction is our top priority, and we look forward to serving you again in the future. If there is anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us!
par un voyageur
Publié le 17 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Andy, Gestion de l’hôtel
Thank you for your feedback! We are delighted to hear that you had a great experience with us and encountered no issues. Your satisfaction is our top priority, and we look forward to serving you again in the future. If there is anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us!
par un voyageur
Publié le 15 juill. 2024 sur Expedia
The whole place was dingy and dirty. Ants in the room, blood on the pillow and comforter. My machine was out of service and the television did not work when we first got there took four times to get the manager to come fix it. We left a day early because I could not handle it anymore.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Andy, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at AmericInn & Suites by Wyndham, Grinnell Iowa.Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with staff to better handle these types of situations differently in the future. Feedback from our Guests on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 août 2024 par Andy, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at AmericInn & Suites by Wyndham, Grinnell Iowa.Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with staff to better handle these types of situations differently in the future. Feedback from our Guests on their experiences is what we use to further our constant improvement.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future.
par un voyageur
Publié le 14 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Andy, Gestion de l’hôtel
Thank you for your feedback! We are delighted to hear that you had a great experience with us and encountered no issues. Your satisfaction is our top priority, and we look forward to serving you again in the future. If there is anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us!
par un voyageur
I do not recommend.
Publié le 5 juill. 2024 sur HotelsRoom seemed clean at first glance but walls were dirty. Room had a funny smell. Drywall seemed unfinished in hallways and lobby. I’m
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Andy, Gestion de l’hôtel
Thanks you for sharing your experience with us, sorry we did not reach your exception this time but we will address that issue and will make it better for next guest. thanks you have nice Day.
par un voyageur
Publié le 21 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Andy, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
par un voyageur
Publié le 21 juin 2024 sur Expedia
Everything was great. No issues with anything.
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Andy, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact me .Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
