Note fondée sur 89 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,6 Propreté de la chambre
3,0 Service et personnel
2,9 Confort de la chambre
2,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Author, Gestion de l’hôtel
Dear Guest,
Thank you for your review. We appreciate your feedback and apologize for any inconvenience you may have experienced during your stay. We continuously strive to improve our services and your insights help us do just that.
If you have any specific concerns or further assistance, please reach out to us at guestsupport.na@oyorooms.com. We are here to assist you and ensure your future stays with us are even more comfortable and enjoyable.
Warm regards,
Team OYO
par un voyageur
Publié le 12 août 2024 sur Expedia
The rooms are not like the pictures on Expedia. They fixed one room up to use for pictures. They had no wifi, no cable, the TV had no reception of anything. No smoke detector, no exhaust cover, the tub had mildew from one end to the other, stained sheets. You can not go into the office have to use a side window. Can barely hear or understand what they saying. This is classified as a Hotel, it’s more of a Motel.
One night is enough. Never again!!!
It shouldn’t be on Expedia.
Commentaires de Gestion de l’hôtel
16 août 2024 par Barbara, Gestion de l’hôtel
Hi, Larry! Thank you for the suggestion. We checked this property, this facility is currently unavailable with the hotel. We have duly noted your feedback for future consideration. Have a wonderful day ahead :) Regards, Barbara
par un voyageur
Publié le 5 août 2024 sur Expedia
Has nothing to offer. No wifi cable tv. YOU find out when you get there. Had to find a another motel. Take these people off the list
Commentaires de Gestion de l’hôtel
16 août 2024 par Barbara, Gestion de l’hôtel
Hi, Jeffrey ! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara
par un voyageur
Publié le 14 juill. 2024 sur Expedia
There was no toilet paper and it was really dirty
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Eva, Gestion de l’hôtel
Sorry for the trouble caused, Sandra! Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Eva
par un voyageur
Nasty
Publié le 15 juin 2024 sur HotelsThe rooms were nasty. Pulled the sheets back on one bed and there was hair all in the bed. Pulled sheets back on second bed and there was blood on the sheets. Room stunk and definitely felt so uncomfortable there that I didn’t stay there. I went down the road and got another room
Commentaires de Gestion de l’hôtel
19 juin 2024 par Barbara, Gestion de l’hôtel
Hi, James! We are sorry for the inconvenience you had. Rest be assured, we have escalated this matter to the management for overall improvement. We would like to thank you for sharing this experience with us, it helps us for continuous improvements. Regards, Barbara
par un voyageur
Publié le 31 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 juin 2024 par Barbara, Gestion de l’hôtel
Pleased to hear your kind words of gratitude, Stephanie! We are going to do our best to never fail to impress you every time. Regards, Barbara
par un voyageur
Publié le 28 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 juin 2024 par Amy, Gestion de l’hôtel
Hi, John ! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim
par un voyageur
Do not stay here
Publié le 26 mai 2024 sur HotelsTerrible, dirty and falling apart
Commentaires de Gestion de l’hôtel
5 juin 2024 par Amy, Gestion de l’hôtel
Hi, Steve! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah
par un voyageur
Publié le 20 mai 2024 sur Expedia
No TV, no internet, mattresses where hard as a rock. Nothing unique at all
Commentaires de Gestion de l’hôtel
3 juin 2024 par Ammy, Gestion de l’hôtel
Hi, Sandra! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah
par un voyageur
Publié le 13 mai 2024 sur Expedia
All that needs this property is a better sanitation, cleaning specially the bathroom.
Commentaires de Gestion de l’hôtel
4 juin 2024 par Ammy, Gestion de l’hôtel
Hi, Pedro! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Tim
