Note fondée sur 4 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 août 2024 sur HomeAway
Commentaires de Gestion de l’hôtel
21 août 2024 par VrboOwner, Gestion de l’hôtel
Thanks Guys for the opportunity to host your vacation at our Beachfront Cottage
par un voyageur de Colonia, New Jersey
STOP, STOP, STOP – READ THIS FIRST! Before you book please read - Upon arrive at the place…
Publié le 16 sept. 2017 sur HomeAwayUpon arrive at the place…
Air-conditioning – ONLY the bedroom has air-conditioning which you are told cannot go below 74 degrees, the main house there is NO air-conditioning at all. NO where in his AD does it say this. It’s was 90 degrees there and only room where you can be comfortable is the Bedroom with NO TV in it.
Mosquitoes – the place was infested with them. When I asked about why there where so many mosquitoes I was told Ben sprays for them every day at 6pm at night. My wife got over 50 bites on first night. There were also Cockroaches in the place and my wife is allergic to them. This is un-acceptable as they were all inside the house, but there was nothing we could do about it. I wanted to put pictures up be they are not allowed in reviews.
Beachfront property – the property is listed as beachfront but it is not. You have to walk down a big steep treacherous path over a ¼ mile to get to the beach. This path is cover with rocks, branches and you can easily get hurt very bad. At the end of the path there are security guards as this is the hotel Royalton beach resort. I have a video of this but not allow to post it.
HOTTUBE – We had a COLD hot-tube with no heat and also with branches, leaf’s and bugs always falling into it. Then I was told I could have a hot-tube if I wanted to pay $25.00 dollars per day.
Dogs – they have two dogs on the property that are always in the walk way. They are friendly dogs but you better be watching your feet or you will trip on them.
Internet – Did not work when we got there, but after a few hours Ben got it working. But it was not good internet and you could not go far away from the main router if you want to use the internet.
After the night my wife being bit alive by Mosquitoes, I asked the owner for a refund as we could not stay where my wife was being eaten alive by Mosquitoes and having Cockroaches inside the house, and on top of that sweating to death in a hotbox of a main room. The owners said some really nasty words to my wife which I will not repeat here, then screaming at us that it was our problem and we rented the place so we were stuck there. So I could not let my wife stay in this Mosquitoes infested place with no air. I had to pay 3 times the price to rent a place at the Royalton so my wife would be comfortable.
Receipt that I paid $2, 606.00 to stay at the Royalton Hotel because I could not stay there. Again I have pictures but cannot post them
Hope this helps you.
Commentaires de Gestion de l’hôtel
31 mars 2020 par VrboOwner, Gestion de l’hôtel
First, I suggest to all who are considering our Beachfront Vacation Rental, to familiarized themselves with the description posted of our property, befor booking. This is not an All Inclusive Resort, This is a Vacation Rental.
We have had the privilege over the past 12 years, of hosting hundreds of visitors to our Beachfront Vacation Properties. We’ve never experience a dishonest visitor like Ralph.
Basically the clients learnt immediately on arrival, of a Special Introductory offer 50% to 70% discounts, The Royalton All Inclusive Resort was promoting. This resort is 100 yards from my property.
The clients decided to vacate our vacation rental and take advantage of this Special at The Royalton Resort. They threaten to post negative reviews of my property if we did not give them a refund. We made it very clear to Ralph we would not negotiate with him under such threats.
I would not recommend Ralph to stay ant any Vacation Rental.
Cosmas
par un voyageur de BEVERLY
Secluded with great views!
Publié le 13 janv. 2017 sur HomeAwayOur group of four enjoyed our stay, Chris and Niah were extremely helpful throughout our stay with area recommendations, transportation, car rental (very helpful), food shopping, laundry and even cooking a meal. Having contractors show up and work with power tools the last two days of our stay was not expected or appreciated. That was never discussed prior to or during our stay until they showed up!
par un voyageur
Paradise and great location!!!
Publié le 16 août 2015 sur HomeAwayMy time at this villa was phenomenal. It gave my family of four ladies the best of both worlds in one vacation . Close enough to town but far enough from others that everything felt private. The villa is literally a 2 minute walk to an isolated beach. Talk about a special treat. My cousins would walk there every evening and relax. They would usually have the beach to themselves. In addition to this beach, pigeon island is only a 15 minute walk away, and the main road where buses can be picked up is only a 40 minute walk away. Many people are not up to walk anywhere but I love it and this made the location perfect . In addition to the location of the villa, the villa itself is lovely. The layout of the property is great for families or for two couples. My one complaint about the villa is the lack of screens on the windows, in the main area. There is a nice seabreeze that flows and keeps the villa cool but without screens mosquitos come in freely. I loved the breeze so much that I took my chances with the mosquitos. Screens would make it possible to keep the villa cool without risk of mosquitos. There are working air conditioners in the bedrooms. They work too well for my liking but my cousins loved how cool the rooms were with them. What I liked most about the villa is the staff. Laura and Chris are great. They are friendly, helpful, and knowledgeable on all things St Lucia. Laura even gave me a few pointers on making fresh cherry juice, with cherries I picked from the garden. I look forward to returning to St Lucia and I would definitely stay at this villa again.
Commentaires de Gestion de l’hôtel
1 avr. 2020 par VrboOwner, Gestion de l’hôtel
Thanks Dee for spending your vacation with us, we are happy you had a great time at our beachfront cottage and in St.Lucia.
We know you have any number of accommodation to chose on the island, we are great you chose us...see you soon