Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only

4.5 star property
4.5-star beachfront property with 3 outdoor pools

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Photo gallery for Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only

On the beach, white sand, sun loungers, beach towels
Aerial view
Interior detail
3 outdoor pools, sun loungers
10 bars/lounges, 2 poolside bars, beach bar

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • Room service
  • Gym

Explore the area

Map
Gros Islet, Gros Islet, Gros Islet, LC01101
  • Pigeon Island National Landmark
    ‪6 min drive‬
  • Smugglers Cove
    ‪8 min drive‬
  • Reduit Beach
    ‪21 min drive‬
  • Vieux Fort (UVF-Hewanorra Intl.)
    ‪106 min drive‬

Room options

Luxury Presidential One Bedroom Ocean View Diamond Club

  • Ocean view
  • 131 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite Ocean View Diamond Club

  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Luxury Junior Suite Swim Out

  • 56 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Luxury Junior Suite Diamond Club

  • 56 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Luxury Junior Suite Swim Out Diamond Club

  • 56 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Luxury Presidential one Bedroom ocean view

  • Ocean view
  • 131 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Luxury Penthouse One bedroom suite Ocean view terrace jacuzi Diamond Club

  • Ocean view
  • 131 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite

  • 56 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Luxury Junior Suite Ocean View

  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

About the area

Gros Islet

Beachside getaway.With a stay at this Cap Estate property, you'll be within half a mile (1 km) of Windward Islands and 2 miles (3 km) of Sandals Golf and Country Club. Smugglers Cove and Rodney Bay Aquatic Centre are also within 2 miles (3 km).

What's nearby

  • Sandals Golf and Country Club - 3 min drive - 1.6 km
  • Rodney Bay Marina - 5 min drive - 3.6 km
  • Pigeon Island National Landmark - 6 min drive - 3.3 km
  • Smugglers Cove - 8 min drive - 2.4 km
  • Reduit Beach - 21 min drive - 6.0 km

Getting around

  • Hewanorra Intl. Airport (UVF) - 106 min drive

Restaurants

  • ‪Gourmet Marché - ‬2 min walk
  • ‪Hunter Steakhouse - ‬3 min walk
  • ‪Gros Islet Street Party - ‬5 min drive
  • ‪Spinnakers Restaurant & Beach Bar - ‬9 min drive
  • ‪Aquarius Bar - ‬1 min walk

About this property

Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only

4.5-star beachfront property with 3 outdoor pools
Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and a health club. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 10 bars/lounges. WiFi is free in public spaces.

There's an onsite business center. A nightclub, a sauna, and spa services are also featured at the luxury Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Gros Islet property.

  • 166 guestrooms or units
  • 8 dining venues
  • 2 bars by the pool
  • 10 bars or lounges
  • Built in 2017
  • Nightclub
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Smoking in designated areas
  • Bar on the beach
  • Coffee shop
Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only offers 166 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. 42-inch flat-screen televisions come with premium satellite channels.

Bathrooms include shower/tub combinations with jetted bathtubs, slippers, complimentary toiletries, and hair dryers. This Gros Islet property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the property's full-service spa, The Royal Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 10 bars/lounges
  • 2 poolside bars
  • 8 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Health club
  • Nightclub
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Snorkeling
  • Tennis lessons

Accessibility

  • No elevator

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • This is an adults-only property and children 18 years old and younger aren't allowed.

Property is also known as

Hideaway Royalton Saint Lucia Hotel Gros Islet
Hideaway Royalton Saint Lucia Gros Islet
Hideaway Royalton Saint Lucia Adults All Inclusive Cap Estate
Hideaway Royalton Saint Lucia Adults All Inclusive
Hideaway at Royalton Saint Lucia Adults Only All Inclusive
Hideaway at Royalton Saint Lucia
Hideaway at Royalton Saint Lucia Adults Only All Inclusive

Hideaway at Royalton Saint Lucia, An Autograph Collection All-Inclusive Resort - Adults Only Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 188 out of 461 reviews
Rating 8 - Good. 140 out of 461 reviews
Rating 6 - Okay. 65 out of 461 reviews
Rating 4 - Poor. 35 out of 461 reviews
Rating 2 - Terrible. 33 out of 461 reviews

8.8/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

DEONARINE

Stayed 1 night in Jan 2025

4/10 Poor

Horace, Cornelius

Travelled with partner
Liked: Amenities
Disliked: Staff & service
Not Impressed! Stayed at the Haley, which basically means we hide you away from all of the amenities!!! It’s at the end of the property and you have to track to amenities. Don’t waste your time calling the front desk. If you’re lucky and they feel picking up, they will transfer you to the staff cafeteria repeatedly. Don’t ask for anything which is outside of their usual process. Like asking for a cart to help you take your luggage to your car BEFORE you’ve completed your checkout process. It was our last day, we woke up wallet and wanted to put our luggage in the car early to avoid the chaos at the desk at normal checkout time. Then go and have breakfast after, and then finally checkout. They refused to send anyone until after ate ate and were ready to checkout. We wheeled our bags ourselves from building 3 to the parking lot! Then had breakfast, and then checked out. The property is not being maintained. I’ve heard they’ve purchased a new proper in Rodney Bay, so guessing they’re not putting any money into this building before potentially selling it! The staff walk around as if they’re at home with friends. Laughing and chatting with each other and disregarding the customer. It’s pervasive and systemic that you cannot blame the staff. It’s a top down, management issue!!! We were there for our honeymoon for 1 night. The front desk promised us that we would be able to get a dinner reservation, just explain to the restaurant manager. Good luck!!
Stayed 1 night in Dec 2024

8/10 Good

Derrick

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Bernadette

Stayed 4 nights in Nov 2024

2/10 Terrible

Angelica Monique

Disliked: Cleanliness
Stayed 6 nights in Dec 2024

10/10 Excellent

Shikaila

Stayed 4 nights in Nov 2024

8/10 Good

Barry

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just arrived home from a lovely holiday at Royalton St Lucia and we would highly recommend this resort, great facilities, the most lovely staff , great food and a great selection of restaurants, we loved it And St Lucia is of course truly beautiful The resort is not new and there a few bits of maintenance needed here and there but nothing that interfered with our holiday
Stayed 13 nights in Nov 2024

2/10 Terrible

sina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The first two day i stayed there was no water they were no phone call or posting stating that there will not be any water. i had to complain on two occasions because the room wasn't clean and on the last nigt there was no water again for me to take a shower after going out all day and

6/10 Okay

Tracy

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This is ranked as a 5 star resort but in reality it is not. Service and food at the buffet was hit or miss. Getting towels or water in the room again not consistent. Some of the staff were amazing but a lot of staff were not and I felt like I was bothering them. The resort was very generic and didn’t feature a lot of local culture. If you like country music this is the resort for you, they played it constantly. I did not feel like I was in Saint Lucia.
Stayed 14 nights in Nov 2024

10/10 Excellent

Nicole

Stayed 3 nights in Oct 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2024

4/10 Poor

STACI

Stayed 4 nights in Oct 2024

10/10 Excellent

Courtney

Stayed 3 nights in Oct 2024

8/10 Good

Shaneiqua

Liked: Cleanliness, staff & service, property conditions & facilities
We went for honey moon, enjoyed everything including excursions we took off resort
Stayed 5 nights in Jul 2024

10/10 Excellent

LeAndre

Liked: Cleanliness, staff & service
Nice view
Stayed 2 nights in Oct 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay ..would come again !!
Stayed 2 nights in Oct 2024

10/10 Excellent

Mitchell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 5 nights in Oct 2024

10/10 Excellent

Nashika

Liked: Cleanliness, staff & service, property conditions & facilities
I love the resort. The manger is very helpful.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with group
The resort is a bit outdated. My bathroom had water damage. The maid service never replaced the shower gel when it was clearly gone. Some of the employees behavior was as if they didnt want to be at work. They were understaffed in some areas. Service was delayed at some bars. Some of the towels were dingy and sheets stained.
Stayed 4 nights in Oct 2024

10/10 Excellent

Beatrice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are two things I didn’t like. One was it supposed to be all inclusive there was only two beers in the room and limit two beers per day for the room. I asked twice for a bottle opener and not even once did I receive it. I had to go and purchase one. Other wise it was a beautiful resort. Make sure to make your reservation the day you get there because it book really fast. The reservation is for your dinner.
Stayed 4 nights in Oct 2024

6/10 Okay

Taika

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This is the second Hideaway that I’ve stayed at. I wanted to visit all of them because of the wonderful time that I had at the one in Negril Jamaica. I’m sorry to say that I was not impressed by St Lucia’s property. The place was dirty and the elevators weren’t working almost the whole time we were there. We could never reach the desk from our room no one would ever pick up so we had to walk there every time we needed something. The staff were nice but the vibe team was not vibing. I loved the island but the property was not great. I guess my expectations were too high from my last experience.
Stayed 4 nights in Oct 2024

4/10 Poor

Jacque Dulaine

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It advertised as an adults only resort and its not..... kids were running around everywhere.... You had to confine yourself to a corner of the resort where it was adults only.... But kids were all over the restaurants and everywhere else...straight up false advertising.... entertainment was a disaster....starting late...canceled for no reason....most of it was karoake... or a singer singing over karoake tracks.....fire show was decent until it morphed into a limbo contest.....
Stayed 6 nights in Sep 2024

10/10 Excellent

Stephen Gerome

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 3 nights in Aug 2024