Avis Starfish St Lucia - All Inclusive

Dear Valerie,Thank you for sharing your feedback regarding your recent stay at the Starfish Hotel St. Lucia. We appreciate your detailed comments, as they provide valuable insights into areas where we can improve and better meet the expectations of our guests.We are pleased to hear that you found our hotel's location in Rodney Bay to be convenient and enjoyed the proximity to restaurants, bars, and shops. However, we apologize for any disappointment you experienced with the state of the rooms and bathrooms. Please know that we take cleanliness and maintenance seriously, and your comments will be addressed with our housekeeping and maintenance teams to ensure that these areas meet our guests' expectations.Additionally, we apologize for any inconvenience you encountered with the buffet restaurant and the availability of food and deck chairs by the pool. We strive to provide a satisfying dining experience for all our guests, and your feedback will be shared with our culinary and operations teams to address any issues with food quality and quantity, as well as to ensure an adequate number of deck chairs are available for our guests to enjoy.We also understand your concerns about the workload of our staff, and we assure you that their well-being and ability to provide excellent service are of utmost importance to us. We will review staffing levels and provide additional support as needed to ensure our team members are not overwhelmed.Thank you again for sharing your feedback. Warm regards,Management TeamStarfish St. LuciaChère Valérie,Nous vous remercions d'avoir partagé vos commentaires concernant votre récent séjour à l'Hôtel Starfish à Sainte-Lucie. Nous apprécions vos commentaires détaillés, car ils fournissent des informations précieuses sur les domaines où nous pouvons nous améliorer et mieux répondre aux attentes de nos clients.Nous sommes heureux d'apprendre que vous avez trouvé l'emplacement de notre hôtel à Rodney Bay pratique et que vous avez apprécié la proximité des restaurants, des bars et des boutiques. Cependant, nous nous excusons pour toute déception que vous avez pu ressentir concernant l'état des chambres et des salles de bains. Sachez que nous prenons l'hygiène et l'entretien au sérieux, et vos commentaires seront adressés à nos équipes d'entretien et de ménage afin de garantir que ces espaces répondent aux attentes de nos clients.De plus, nous nous excusons pour tout inconvénient que vous avez rencontré avec le restaurant buffet et la disponibilité des aliments et des chaises longues près de la piscine. Nous nous efforçons d'offrir une expérience gastronomique satisfaisante à tous nos clients, et vos commentaires seront partagés avec nos équipes culinaires et opérationnelles afin de résoudre tout problème de qualité et de quantité des aliments, ainsi que d'assurer un nombre adéquat de chaises longues disponibles pour nos clients.Nous comprenons également vos préoccupations concernant la charge de travail

Dear Tania,Thank you for choosing Starfish Saint Lucia for your recent vacation and for taking the time the time to share your experience with us.Our team appreciates your comments highlighting your overall satisfaction with your stay.It was a pleasure hosting you and we hope to welcome you again.Regards,Starfish St. LuciaManagement Team

Dear Thierry,We appreciate you coming to Starfish St. Lucia for your vacation and taking the time to tell us about it.We are glad to hear that the services offered by our hosts and your entire vacation exceeded your expectations, as our goal is to consistently provide the greatest level of service to all of our guests.It was a joy having you as a guest, and we appreciate your input and look forward to your next visit.Best regards,Starfish St. LuciaManagement TeamCher Thierry,Nous apprécions que vous veniez à Starfish St. Lucia pour vos vacances et que vous preniez le temps de nous en parler.Nous sommes heureux d'apprendre que les services offerts par nos hôtes et l'ensemble de vos vacances ont dépassé vos attentes, car notre objectif est de toujours fournir le meilleur niveau de service à tous nos clients.Ce fut une joie de vous avoir comme invité, et nous apprécions votre contribution et attendons avec impatience votre prochaine visite.Cordialement,Étoile de mer Sainte-LucieÉquipe de direction

Dear Fabrice,Thank you for choosing Starfish St. Lucia and taking the time to share your experience with us.Our crew strives to create delightful and memorable experiences for all of our valued guests, and we are delighted to read that your recent visit did not disappoint. Your compliments will undoubtedly be passed on to everyone.It was an honor to welcome you; we appreciate your recommendation and gladly await your return.Warm regards,Starfish St. LuciaManagement Team

Dear Guy,Thank you for choosing Starfish St. Lucia for your recent stay and providing feedback. It was surely a joy having you stay with us; we appreciate you promoting our resort, and we look forward to your coming again.Warm regards,Starfish St. LuciaManagement Team

Dear Simone,Thank you for sharing your feedback with us. We're truly sorry to hear that your experience didn't meet your expectations. We understand how the imminent closure of the hotel may have impacted your perception of the service provided. However, we assure you that our staff remain committed to delivering exceptional service until the very last day. We sincerely apologize for any shortcomings you encountered during your stay and appreciate you bringing them to our attention. If there's anything specific you'd like to address or if you have any further feedback, please don't hesitate to reach out to us directly. Your insights are invaluable as we strive to continuously improve our services.Regards,Management TeamStarfish St. Lucia

Dear James,Thank you for taking the time to share your experience with us. We're thrilled to hear that you had a very special experience during your stay at our resort.It's wonderful to know that you enjoyed the views, sunsets, and ambiance, finding them all to be very special and providing you with an escape from the everyday hustle and bustle.We strive to create memorable experiences for all our guests, and it's heartwarming to hear that we succeeded in providing you with a truly special stay.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another memorable experience in the future.Warm regards,Management TeamStarfish St. Lucia

Dear Damien,Thank you for choosing us and providing feedback.Warm regards,Management TeamStarfish St. Lucia

Dear Andrew,Thank you for taking the time to share your feedback regarding your recent stay with us. We genuinely appreciate your valuable input as it helps us understand areas where we can improve and enhance our guests' experiences.We sincerely apologize for any inconveniences or shortcomings you may have encountered during your stay. Providing a seamless and enjoyable experience for our guests is our top priority, and we regret if we fell short of meeting your expectations in any way.Your feedback is invaluable to us, and we will take your comments into careful consideration as we strive to continuously improve our services and amenities.Once again, thank you for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with a truly exceptional experience.Warm regards,Management TeamStarfish St. Lucia