Note fondée sur 926 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 janv. 2024 par Front Office Manager, Gestion de l’hôtel
Dear Eric, Thank you for the excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Mystic Marriott Hotel & Spa. We'd love to host you again someday for yet another unforgettable visit.Best regards,Cindy JonesFront Office Manager
par un voyageur
Mauvais rapport qualité / Prix
Publié le 4 nov. 2019 sur Hotelshôtel très bruyant. Notre chambre été située en dessus des aérations. Très mauvaise isolation phonique.
ais le petit déjeuner était très correct.
par un voyageur
Publié le 16 août 2019 sur Hotels
par un voyageur
Very pleasant stay!
Publié le 14 août 2024 sur HotelsVery good hotel! Room lovely, appears to have been renovated fairly recently. Didn’t eat in restaurant so no comment on that. Enjoyed exploring Mystic.
Commentaires de Gestion de l’hôtel
16 août 2024 par Front Office Manager, Gestion de l’hôtel
Dear Ellen, Thank you for taking time to provide feedback about your stay at Mystic Marriott Hotel & Spa. We are delighted that you enjoyed our beautiful property and newly renovated rooms! We love reading comments like yours, as our goal is to ensure an excellent and memorable experience for every guest. We hope to have the pleasure of hosting you again soon.Best regards,Cindy JonesFront Office Manager
par un voyageur
Publié le 13 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 août 2024 par Front Office Manager, Gestion de l’hôtel
Dear Katherine, Thank you for the outstanding rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Mystic Marriott Hotel & Spa. We are delighted you included us in your travel plans and hope you will be back to see us again soon.Best regards,Cindy JonesFront Office Manager
par un voyageur
Publié le 10 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par Front Office Manager, Gestion de l’hôtel
Dear Patricia, Thank you for choosing Mystic Marriott Hotel & Spa. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. We are delighted you included us in your travel plans and hope you will be back to see us again soon.Best regards,Cindy JonesFront Office Manager
par un voyageur
Publié le 9 août 2024 sur Expedia
I booked this hotel with a rate online of $199.00 per night. When I checked out they said the rate was $349.00. Feels like I got cheated and do not plan to use Expedia ever again!
Commentaires de Gestion de l’hôtel
11 août 2024 par Front Office Manager, Gestion de l’hôtel
Dear Carolyn, Thank you for sharing your feedback regarding your recent visit. We apologize for any inconvenience regarding the rate you encountered with third-party booking platforms. Despite this issue, we genuinely hope that you were able to enjoy your overall stay with us. We would be honored to have the opportunity to welcome you back in the future for an even more enjoyable experience.Best regards,Cindy JonesFront Office Manager
par un voyageur
Publié le 7 août 2024 sur Expedia
The common areas were very cold. It was summer and the air conditioning was so high as to make it uncomfortable for the customers. Also, menus were not available to see before going into the restaurant. They were neither posted nor available at the front desk. Prices were quite high and it would have been good to see them before sitting down in the restaurant.
Commentaires de Gestion de l’hôtel
8 août 2024 par Front Office Manager, Gestion de l’hôtel
Dear Elizabeth, Thank you for reviewing your stay at Mystic Marriott Hotel & Spa. We are sorry for the inconvenience you experienced due to the air conditioning in the lobby. Thank you for bringing this to our attention; we will address this accordingly, and we are very grateful for your patience. We have also noted your feedback about the menu's unavailability and appreciate the constructive comment, as we always want to hear how we can enhance our guest experience. We are delighted you included us in your travel plans and hope you will be back to see us again soon.Best regards,Cindy JonesFront Office Manager
par un voyageur
Publié le 7 août 2024 sur Expedia
The food downstairs in the the hotel’s restaurant is excellent.
Commentaires de Gestion de l’hôtel
8 août 2024 par Front Office Manager, Gestion de l’hôtel
Dear Michael, Thank you for staying at Mystic Marriott Hotel & Spa on your recent visit to our area and for dining at our restaurant, The Helmsman. We are happy that your experience was fantastic and that you enjoyed our delicious menu. Our culinary team will be happy to see your kind remarks about their preparations. We hope you will return to stay with us again.Best regards,Cindy JonesFront Office Manager
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par Front Office Manager, Gestion de l’hôtel
Dear Dyana, It is lovely to know you enjoyed everything about your time at Mystic Marriott Hotel & Spa and that we exceeded your expectations. We strive to provide everything needed for the perfect getaway, business stay, or family vacation. We are delighted you included us in your travel plans and hope you will be back to see us again soon.Best regards,Cindy JonesFront Office Manager
