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Hotel Portobelo

3.0 star property
Hotel with free parking, near Guadalajara Cathedral

Choose dates to view prices

Photo gallery for Hotel Portobelo

Lobby sitting area
Exterior
Standard Double Room (Dos Camas Matrimoniales)
Bar (on property)
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Parking included
  • Laundry

Explore the area

Map
Av Juarez No. 687 Col Centro, Guadalajara, JAL, 44100
  • Guadalajara Cathedral
    ‪11 min walk‬
  • US Consulate General Guadalajara
    ‪17 min walk‬
  • Avienda Chapultepec
    ‪19 min walk‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Double Room (Dos Camas Matrimoniales)

Standard Double Room (Dos Camas Matrimoniales)

Standard Double Room (Dos Camas Matrimoniales)

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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  • Free WiFi
  • Restaurant
  • Air conditioning
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CA $117 total
includes taxes & fees
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About the area

Guadalajara

Heart of Guadalajara.You'll be steps from Parque Revolucion and within a 10-minute walk of University of Guadalajara Assembly Hall with a stay at this Downtown Guadalajara hotel. Universidad de Guadalajara and Templo Expiatorio del Santisimo Sacramento are also within half a mile (1 km).

What's nearby

  • Guadalajara Cathedral - 11 min walk - 1.0 km
  • US Consulate General Guadalajara - 17 min walk - 1.5 km
  • Avienda Chapultepec - 19 min walk - 1.7 km
  • Minerva Roundabout - 5 min drive - 5.4 km
  • Expo Guadalajara - 6 min drive - 5.6 km

Getting around

  • Juarez Station - 1 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 32 min drive

Restaurants

  • ‪Restaurante Bar Milenarios - ‬3 min walk
  • ‪Chai - ‬3 min walk
  • ‪Vancouver Wings - ‬2 min walk
  • ‪Livin Café - ‬2 min walk
  • ‪Okuma - ‬1 min walk

About this property

Hotel Portobelo

3-star hotel near Expo Guadalajara
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. There's an onsite business center.

WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Portobelo. Self parking is free. The property offers extended parking privileges.

This 3-star Guadalajara hotel is smoke free.

  • 1 building
  • 86 guestrooms or units
  • 4 levels
  • Built in 2007
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Portobelo offers 86 accommodations with safes and hair dryers. Pillowtop beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium cable channels and first-run movies. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 130 to 350 for adults and MXN 130 to 350 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels
  • First-run movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 130 to 350 for adults, and MXN 130 to 350 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Portobelo
Hotel Portobelo Guadalajara
Portobelo Guadalajara
Portobelo Hotel
Hotel Portobelo Hotel
Hotel Portobelo Guadalajara
Hotel Portobelo Hotel Guadalajara

Hotel Portobelo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1128 out of 1454 reviews
Rating 8 - Good. 248 out of 1454 reviews
Rating 6 - Okay. 45 out of 1454 reviews
Rating 4 - Poor. 10 out of 1454 reviews
Rating 2 - Terrible. 23 out of 1454 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Felipe

Stayed 2 nights in Feb 2025

10/10 Excellent

Jose M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great experience
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Gustavo, Garden Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher Mark, Longmont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained, great, helpful staff. Centrally located-right next to light rail station. One of the best hotel showers I've ever had.
Stayed 2 nights in Dec 2024

6/10 Okay

Yuri

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Perez

Liked: Property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

Rosa

Disliked: Cleanliness, staff & service, property conditions & facilities
Falta de limpieza
Stayed 2 nights in Oct 2024

10/10 Excellent

Hector, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk attendants were kind of cold
Stayed 1 night in Nov 2024

8/10 Good

Arturo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We enjoyed the room, it was very clean. Maid service was wonderful. However, the reception staff was terrible. They were on the personal cell phones a lot. Never actually smiled through out the check-in and acted as if they were doing us a favor. In addition the reception staff never actually acknowledged us with a hello, buenos dias or buenas trades. You walk right by the reception every time you go in or out and we were there for 4 days...
Stayed 3 nights in Nov 2024

10/10 Excellent

Araceli, Woodland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean. Staff was kind and courteous. Restaurant offers a great selection of food, and staff were nice and welcoming. Easy access to taxis, Uber and metro, if needed. Walkable to main attractions and restaurants. Family friendly. Would definitely recommend this place!
Stayed 2 nights in Nov 2024

10/10 Excellent

Marcelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in the center of the city
Stayed 1 night in Nov 2024

10/10 Excellent

roberto Eliseo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffing very kind and supportive
Stayed 3 nights in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen hotel lo unico que les Falta poner lo que quitaton
Stayed 3 nights in Oct 2024

8/10 Good

Maria, Andrews

Clean friendly
Stayed 3 nights in Nov 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel a lot every time I am in the city always stay here
Stayed 2 nights in Sep 2024

10/10 Excellent

nieves

Liked: Cleanliness, amenities
great service
Stayed 1 night in Nov 2024

10/10 Excellent

Lamar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lamar

Stayed 1 night in Nov 2024

8/10 Good

Roberto

Travelled with family
Liked: Cleanliness
Good clean good security I’m good people
Stayed 2 nights in Nov 2024

8/10 Good

Elohim

Stayed 2 nights in Nov 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel very near the center. Conveniently located, clean with nice staff.
Stayed 1 night in Oct 2024

8/10 Good

Petra

Stayed 1 night in Oct 2024

10/10 Excellent

Richard Allen

Stayed 6 nights in Oct 2024