Note fondée sur 1 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,0 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Awful stay in a basic hut.
Publié le 30 sept. 2022 sur HomeAwayVery small. Basically equipped. No oven. Bathroom stank of sewage. Unusable.
Certainly too small to sleep up to 6 people. Ludicrous.
There was no instruction of how to get into the property which had a key pad, no lights on, place in complete darkness.
We rang the owner who didn't answer. Finally a man arrived who claimed not to know the owner.???? If that was true how did he know to come?
He didn't know how to get in.
After some arguments by phone a woman rang back then another man appeared, an hour later by this time, and had a combination for the key pad.
But he hadn't been told which hut, they weren't numbered.
Eventually he found the right one that the combination worked to release the key.
We had driven down from France and were cold and tired.
Otherwise we might have just found somewhere else.
My husband is writing to you about a full refund at least.
Commentaires de Gestion de l’hôtel
20 déc. 2022 par VrboOwner, Gestion de l’hôtel
Dear Friends,
We are very sorry for the inconvenience, but we tried to contact you many times and you never picked up the phone (or maybe the phone number you gave us was wrong?)
In any case, we can only apologize for the inconvenience caused!
You will be very welcome at any other time and we will have a detail with you.
Best regards