Note fondée sur 51 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 août 2024 sur HomeAway
par un voyageur
Magestic
Publié le 9 août 2024 sur HomeAwayAlthough there were many maintenance issues, we looked at the magnificent views from all the windows, architectural construction, comfortable beds and furniture, ability to use tv and our streaming devices, well stocked kitchen and had a fabulous time.
Commentaires de Gestion de l’hôtel
26 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your feedback, Caren. We are so glad that you had a wonderful time at our beautiful home. We appreciate you letting us know there is room for improvement, and we will pass your comments on to our local operations manager for consideration. We hope to have another chance to impress you in the future.
par un voyageur
The View 5 stars, the House not so much!!
Publié le 8 juill. 2024 sur HomeAwayThe view is spectacular, if you can see out of the dirty windows. Several points listed with pictures to follow.
1. Garbage scattered in front of house
2. Garbage & recycling cans nearly full before we arrived
3. Cobwebs were evident throughout the property, inside and out. We cleaned cobwebs on deck area, deck light and window. There were also webs on some of inside light fixtures with dead bugs.
4. Carpeted areas, especially in hallway stairs from garage to the main floor, were stained to the point we did not feel comfortable walking barefoot on them.
4. Screen doors, one porch door and some windows were broken/non-functional.
- Screen door on the downstairs bedroom was off track
- Screen door to the deck came off track several times making it difficult to go back and forth
- Door near master bedroom was locked, unable to open and enjoy sunset from that deck
- Left window over kitchen sink got stuck/unable to open
5. 2nd bathroom on main floor was missing towel rack and in need of a paint job.
6. 3rd bathroom in downstairs bedroom toilet appear to back up, needed to plunge to keep it flushed
7. Huge stain on couch facing window in main living room
8. Tear in downstairs chair in den. Did not want to use for further potential damage.
Overall, the pictures that advertised this property do not reflect the current condition of the house. This house needs alot of work and we felt the price paid was not worth the trouble & work. Will email pics to substantiate claim.
Commentaires de Gestion de l’hôtel
24 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to leave a review, Cheryl, it is a pleasure to hear you enjoyed the great views during your visit. We are disappointed to read that your recent experience was not satisfactory. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur
Peaceful private getaway.
Publié le 27 mai 2024 sur HomeAwayWell stocked great property with incredible views! Wish we could have stayed longer. Definitely hope to return.
par un voyageur
Gorgeous, little misses on maintenance
Publié le 18 avr. 2024 sur HomeAwayThis house is more gorgeous than its pictures show -- huge and amazing views of the ocean and sun from morning til night. Exceeded expectations on that front!
On the other hand, there were were problems with doors that didn't open to the outer decks and cobwebs that were sort of baffling. Not 100% up to par on some minor maintenance stuff that added some small dissonance to the overall splendor of the place.
Commentaires de Gestion de l’hôtel
3 mai 2024 par VrboOwner, Gestion de l’hôtel
Athena, thank you for your review, we appreciate you taking the time to provide us with your valuable feedback. We apologize for the issues with the doors and maintenance issues. We apologize for the inconvenience and hope we can host you again!
par un voyageur
Spring Break stay
Publié le 28 mars 2024 sur HomeAwayWe’ve stayed here three years in a row, love the location and all the space for our extended family group. There are some maintenance issues that need attention, such as the sliding door to the patio not locking and the screen being broken, the cabinet in the kitchen being broken and swinging off the hinge, two of the fireplaces not working, etc…but, overall, we do like it here and the location can’t be beat. Just a little TLC is all it needs!
Commentaires de Gestion de l’hôtel
13 avr. 2024 par VrboOwner, Gestion de l’hôtel
Thank you, Chelsea, for your feedback! We are happy you enjoyed this home. We appreciate you letting us know about the sliding door, screen, cabinet, and swinging. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur
Fine but not what was advertised
Publié le 2 juill. 2023 sur HomeAwayPictures are not recent, location is quite remote and does not offer much as far as food locations. It’s a lovely town and we had a good time but not what we were expecting.
Commentaires de Gestion de l’hôtel
19 juill. 2023 par VrboOwner, Gestion de l’hôtel
We apologize for any misunderstanding regarding this listing. We attempt to be as transparent with our listings as possible and provide accurate and current photos, amenities lists, and descriptions so guests can make an informed choice about what they are paying for and make the right decision for their needs. We encourage guests to reach out with any questions or concerns before booking, as we are happy to help.
par un voyageur
Daughter’s bday
Publié le 17 avr. 2023 sur HomeAwayWe came to this new home to celebrate our daughter’s birthday. We enjoyed this place very much. The decorations were beautiful and the views were nice. Everything was conveniently located which made it easy to get where we need to go and back at a decent time. The only down fall was the dirty cup with lipstick still on it and trash under the chair in lower level room. The back door was very hard to open. The most of the windows would not open. The fireplace wasn’t working properly. Thank you
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
We apologize if you felt the home was not on par with our cleanliness standards and for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.
par un voyageur de Castro Valley, California
Great view
Publié le 13 avr. 2023 sur HomeAwayGreat view, clean place, good wifi btw.
par un voyageur
Splendid and restful
Publié le 24 mars 2023 sur HomeAwayWe love this property. Our second stay. Hope to enjoy many more. We appreciate such a great property made available at this price point. Great value. Please keep it that way and we will return many times.
