Note fondée sur 877 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,0 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 nov. 2024
par un voyageur
Publié le 17 sept. 2024 sur Expedia
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Beautiful !awesome view
Excellent price the dinning options were great will definitely return
Commentaires de Gestion de l’hôtel
28 sept. 2024 par HSD, Gestion de l’hôtel
Dear Maria, thank you for your fantastic review! We're delighted to hear that you enjoyed the beautiful view and dining options at Hotel San Diego. We're thrilled to know that you found the pricing excellent and that you plan to return. We can't wait to welcome you back for another wonderful stay. See you soon!
par un voyageur
Publié le 15 sept. 2024 sur Hotels
par un voyageur
Publié le 13 sept. 2024 sur Expedia
par un voyageur
Good for the price
Publié le 13 sept. 2024 sur Hotels**Overall Experience:**
While I feel that for the price I paid, I should not complain, I believe it's important for management to consider a few issues that affected my stay.
**Room Issues:**
1. **Hot Water:** Unfortunately, I never had hot water in my room. This was quite inconvenient and should definitely be addressed.
2. **Odor:** There was a sewer gas odor coming from the shower drain, which was unpleasant.
**Positive Aspects:**
Despite the issues mentioned, I want to highlight that the value for the price I paid was generally good.
- **Service:** The service I received was great. The staff were friendly and attentive, which made my stay more enjoyable.
- **Breakfast:** I enjoyed the breakfast; it had a good variety of options and was well-prepared.
- **Ambiance and Decor:** The ambiance and decorations of the hotel were beautiful, creating a nice atmosphere throughout my stay.
**Overall Recommendation:**
While I encountered some inconveniences, I believe with improvements, this hotel could offer an even more satisfying experience.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par HSD, Gestion de l’hôtel
Dear George, thank you for your valuable feedback. We’re pleased to hear that you enjoyed our service, breakfast, and the ambiance of the hotel. However, we sincerely apologize for the inconvenience caused by the hot water and the odor issue. Please rest assured that we take these matters seriously and will investigate them further to enhance our guests' experience. Your recommendations are appreciated, and we hope to welcome you back for a stay that exceeds your expectations. Thank you for choosing Hotel San Diego!
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Excelente ubicación , personal muy amable , buenas instalaciones.
Si regreso a Guanajuato me hospedaría en este hotel!
Commentaires de Gestion de l’hôtel
28 sept. 2024 par HSD, Gestion de l’hôtel
Estimado Ernesto Alan, muchas gracias por compartir su experiencia en el Hotel San Diego. Nos alegra saber que disfrutó de nuestra excelente ubicación y que nuestro personal amable hizo su estancia aún más placentera. Valoramos sus comentarios sobre nuestras instalaciones y esperamos tener la oportunidad de recibirlo nuevamente en su próxima visita a Guanajuato. ¡Hasta pronto!
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Todo muy bien
Commentaires de Gestion de l’hôtel
28 sept. 2024 par HSD, Gestion de l’hôtel
Estimado Julio Alfonso, nos alegra saber que su estadía en el Hotel San Diego fue satisfactoria. Nuestro objetivo es brindar una experiencia memorable a todos nuestros huéspedes, y sus comentarios nos motivan a seguir mejorando. Esperamos tener el placer de recibirlo nuevamente en su próxima visita. ¡Gracias por elegirnos!
par un voyageur
Publié le 12 sept. 2024 sur Expedia
There was not proper ventilation in the room, room was very hot even in the night time, and no refrigerator, hotel area is in real party every night, and very walkable to a many interesting points of the city. We will stay there again but in diferente room.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par HSD, Gestion de l’hôtel
Dear Efren, thank you for sharing your feedback. We apologize for the inconvenience you experienced with the room's ventilation and temperature. We appreciate your kind words about our central location. We have taken note of your comments and will work to improve for your next visit. We look forward to welcoming you back and providing a more enjoyable stay. Thank you for choosing Hotel San Diego.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Centro
Commentaires de Gestion de l’hôtel
28 sept. 2024 par HSD, Gestion de l’hôtel
Estimada Mónica Delgado, agradecemos enormemente su visita y su comentario. Nos alegra saber que nuestra ubicación en el centro facilitó su estancia. Siempre buscamos ofrecer a nuestros huéspedes el acceso a los mejores lugares de interés y servicios. Esperamos poder recibirla nuevamente en el Hotel San Diego y hacer su próxima experiencia aún más memorable. ¡Saludos cordiales!
