Note fondée sur 419 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,2 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Très déçu
Publié le 24 mars 2018 sur HotelsQuand vous réservez une chambre pour 3adultes il faudrait au moins 2 lits un King et un petit d une personne hélas il n y’ avais que 2petits lits c est pas facile de dormir à 3 surtout pour 6 nuits ilsn ont fait aucun effort je suis très déçu et en plus ils. S en foutais. C’était payer
Commentaires de Gestion de l’hôtel
29 mars 2018 par Fiona, Gestion de l’hôtel
Dear guest,
We are very sorry to receive this review and disappointed to learn that you have left with a bad impression of the Hilton Guangzhou Baiyun. At your convenience please contact our Guest Service Manager directly with additional details so We could be able to investigate what happened and make it right. We hope we can find a way to make up for this situation and restore your trust in Hilton Guangzhou Baiyun.
par Mickael MAZALO LTD de Israel
Declasser
Publié le 29 avr. 2014 sur HotelsUn hotel formidable
Le best de guangzhou
100/100
Je vous le conseille
La chambre simple suffit
C des grande chambre service de folie le decor magnifique
Un centre commercial avec le macdo des resto les grande marques
Boite de nuit en bas de lhotel
COMMANDER NHESITEZ PAS !!!
PS: tout les coca cola sont perimer en chine !
Prendre a boire pour ceux qui aime pas leau ...
Commentaires de Gestion de l’hôtel
12 juill. 2014 par Marcom Manager, Gestion de l’hôtel
Dear guest,
Thank you for choosing Hilton Guangzhou Baiyun Hotel and sharing your experience with us. Hope to see you again in Guangzhou.
par un voyageur
Publié le 29 mars 2014 sur Hotels
Commentaires de Gestion de l’hôtel
31 mai 2014 par Marcom Manager, Gestion de l’hôtel
Dear guest ,
Thank you for your good comments for us and choosing Hilton Guangzhou Baiyun! I am so grad that you have a good time with us.I will deliver your message to our related department.We look forward to seeing you soon in Guangzhou. "
par un voyageur
Publié le 5 nov. 2013 sur Hotels
Very noisy area especially the outside bar of the hotel. They have tested sound level until 2 am. Impossible to sleep. They dident stop it
Commentaires de Gestion de l’hôtel
18 janv. 2014 par Marcom Manager, Gestion de l’hôtel
Dear "Anonyme guest, we are sorry taht we were not able to provide you with a satisfactory experience during your recent stay. Your satisfaction is very important to us and we appreciate your feedback about noise. Your comments will help us to correct these issues. We hope you will consider staying with us the next time you are in Guangzhou.
par un voyageur
Publié le 24 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 oct. 2024 par Hilton Guangzhou Baiyun, Gestion de l’hôtel
Dear Guest,Thank you very much for having chosen our hotel for your recent visit to Guangzhou. We would like to thank you for having taken the time to share your experience. Great to see you enjoyed your stay with us and we will share your positive feedback with our team members for encouragement. Please feel free to contact us directly for any further assistance.
par un voyageur
Language barrier and repetitive breakfast
Publié le 23 oct. 2024 sur HotelsOverall stay was not bad, food get you after few days due to limited variety and repetition.
Language barrier is the big thing at the hotel as the staff at check in desk bearly understand english so it makes it really frustrating.
We had to use phone translation app to be able to get a point across to the receptionist.
Commentaires de Gestion de l’hôtel
24 oct. 2024 par Hilton Guangzhou Baiyun, Gestion de l’hôtel
Dear Guest,Thank you for your review of your recent stay with us. I always appreciate guests sharing their ideas with us, including areas where we can improve. I have shared your comments with our team to ensure we do better in these areas in the future. I also reiterated Hilton's hospitality to our team members and trained them in language skills. An outstanding guest experience is the cornerstone of our brand, and your feedback will help us continue to improve. We will continue to provide you with efficient service, clean space and comfortable rooms to make your stay even better. We look forward to your visit again!
par un voyageur
Nice but far
Publié le 22 oct. 2024 sur HotelsGood hotel , but bit far from the city
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Hilton Guangzhou Baiyun, Gestion de l’hôtel
Dear Guest,Thank you very much for having chosen our hotel for your recent visit to Guangzhou. We would like to thank you for having taken the time to share your experience. Great to see you enjoyed your stay with us and we will share your positive feedback with our team members for encouragement. Please feel free to contact us directly for any further assistance.
par un voyageur
Publié le 14 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Hilton Guangzhou Baiyun, Gestion de l’hôtel
Dear Guest,Thank you very much for having chosen our hotel for your recent visit to Guangzhou. We would like to thank you for having taken the time to share your experience. Great to see you enjoyed your stay with us and we will share your positive feedback with our team members for encouragement. Please feel free to contact us directly for any further assistance.
par un voyageur
Publié le 13 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Hilton Guangzhou Baiyun, Gestion de l’hôtel
Dear Guest,Thank you very much for having chosen our hotel for your recent visit to Guangzhou. We would like to thank you for having taken the time to share your experience. Great to see you enjoyed your stay with us and we will share your positive feedback with our team members for encouragement. Please feel free to contact us directly for any further assistance.
par un voyageur
Publié le 11 oct. 2024 sur Expedia
Great service.
Commentaires de Gestion de l’hôtel
16 oct. 2024 par Hilton Guangzhou Baiyun, Gestion de l’hôtel
Dear Guest,Thank you very much for having chosen our hotel for your recent visit to Guangzhou. We would like to thank you for having taken the time to share your experience. Great to see you enjoyed your stay with us and we will share your positive feedback with our team members for encouragement. Please feel free to contact us directly for any further assistance.
