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Park Hyatt Guangzhou

5.0 star property
5-star luxury hotel near Guangzhou Opera House

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Photo gallery for Park Hyatt Guangzhou

Exterior
Exterior
3 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Cocktail bar
Couples treatment rooms, hot tub, steam room, body treatments

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Spa
  • Room service
  • Gym

Explore the area

Map
No. 16, Huaxia Road, Zhujiang New Town, Tianhe District, Guangzhou, Guangdong
  • Guangzhou Opera House
    ‪6 min walk‬
  • Taikoo Hui
    ‪3 min drive‬
  • Canton Tower
    ‪4 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪48 min drive‬

Room options

View all photos for 2 Double Beds Park View

48-inch LED TV with cable channels, TV, pay movies

2 Double Beds Park View

  • 52 sq m
  • Park view
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed River View

1 King Bed River View

1 King Bed River View

  • 52 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Double Beds River View

View from room

2 Double Beds River View

  • 52 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Park Deluxe King

Park Deluxe King | View from room

Park Deluxe King

  • 57 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Park Suite

Park Suite | Living area

Park Suite

  • 109 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Bed Canton Tower View

1 King Bed Canton Tower View | View from room

1 King Bed Canton Tower View

  • 52 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Tower View Suite

Tower View Suite

Tower View Suite

  • 109 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Double Beds Canton Tower View

View from room

2 Double Beds Canton Tower View

  • 52 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | View from room

Presidential Suite

  • 260 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Diplomat Suite

Minibar, in-room safe, desk, soundproofing

Diplomat Suite

  • 208 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 162 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Park Deluxe Suite

Park Deluxe Suite

Park Deluxe Suite

  • 109 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 King Bed, River View

Deluxe Studio Suite, 1 King Bed, River View | Living area

Deluxe Studio Suite, 1 King Bed, River View

  • 109 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for 1 KING BED

Minibar, in-room safe, desk, soundproofing

1 KING BED

  • 52.9 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 DOUBLE BEDS

View from room

2 DOUBLE BEDS

  • 52 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Bed Park View

1 King Bed Park View

1 King Bed Park View

  • 52 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

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  • Pool
  • Spa
  • Parking included
  • Free WiFi
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The price is CA $188
CA $219 total
includes taxes & fees
23 Mar - 24 Mar
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About the area

Guangzhou

Central Guangzhou getaway .With a stay at this Tianhe hotel, you'll be within half a mile (1 km) of Guangzhou Opera House and 2 miles (3 km) of Guangzhou Library. Tee Mall and Guangdong Museum are also within 2 miles (3 km).

What's nearby

  • Guangzhou Opera House - 6 min walk - 0.6 km
  • Taikoo Hui - 3 min drive - 3.5 km
  • Canton Tower - 4 min drive - 3.9 km
  • Beijing Road Pedestrian Street - 6 min drive - 5.9 km
  • Canton Fair Complex - 8 min drive - 6.8 km

Getting around

  • Zhujiang New Town Station - 2 min walk
  • Guangzhou East Railway Station - 14 min drive
  • Baiyun International Airport (CAN) - 48 min drive

Restaurants

  • ‪狮頭牌卤味研究所 - ‬1 min walk
  • ‪东江美食店 - ‬4 min walk
  • ‪竹马居酒屋 - ‬5 min walk
  • ‪Hen&Cock Chicken - ‬2 min walk
  • ‪La Medina - ‬4 min walk

About this property

Park Hyatt Guangzhou

5-star luxury hotel near Guangzhou Opera House
Park Hyatt Guangzhou offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

You'll find a 24-hour business center on site. Event space at this hotel measures 13993 square feet (1300 square meters) and includes a conference center. A 24-hour fitness center, a rooftop terrace, and spa services are also featured at the luxury Park Hyatt Guangzhou. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Guangzhou hotel.

  • 208 guestrooms or units
  • 16 levels
  • 3 dining venues
  • 13993 sq ft of conference space
  • 1300 sq m of conference space
  • Built in 2015
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Park Hyatt Guangzhou offers 208 air-conditioned accommodations with minibars and espresso makers. 48-inch LED televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

The Spa has 6 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 11 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Similar properties

Exterior

Four Seasons Guangzhou

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, 464 reviews
The price is CA $318
CA $370 total
includes taxes & fees
6 Apr - 7 Apr
Four Seasons Guangzhou

Property amenities

Family friendly

  • Baby bath
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 258 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room
  • Winery release events

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 48-inch LED TV with premium cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 4 2025 to March 13 2025 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Park Hyatt Guangzhou

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 258 per person
  • Rollaway bed fee: CNY 350 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. 

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Park Hyatt Guangzhou Hotel
Park Hyatt Guangzhou
Park Hyatt Guangzhou Hotel
Park Hyatt Guangzhou Guangzhou
Park Hyatt Guangzhou Hotel Guangzhou

Park Hyatt Guangzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 73 out of 111 reviews
Rating 8 - Good. 24 out of 111 reviews
Rating 6 - Okay. 4 out of 111 reviews
Rating 4 - Poor. 4 out of 111 reviews
Rating 2 - Terrible. 6 out of 111 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

DIP RAJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hospitality
Stayed 2 nights in Dec 2024

10/10 Excellent

Xinyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, but because of the conference you have to wait extra time for them to get your room ready. Otherwise everything else is perfect.
Stayed 1 night in Oct 2024

10/10 Excellent

Yohnatan

Travelled with family
Liked: Amenities, property conditions & facilities
Excellent customer service.
Stayed 3 nights in Oct 2024

8/10 Good

Yujing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom wasn’t cleaned properly when I walked in, nothing major, just a small stuff wasn’t cleaned off. The staff at the front desk take it very seriously and did a wonderful job to solve this problem. Great location and great staff. I had wonderful experience here and would stay again in the future. Highly recommended.
Stayed 2 nights in Sep 2024

10/10 Excellent

chuqian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, the cleaning staff was always polite and the room was always clean.
Stayed 5 nights in Jul 2024

2/10 Terrible

TING

Stayed 1 night in May 2024

10/10 Excellent

Eloy, Cutler Bay

Stayed 2 nights in Apr 2024

10/10 Excellent

Jian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience, superb service from staff, amazing view.
Stayed 1 night in Apr 2024

10/10 Excellent

Zitong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2023

10/10 Excellent

Xiaoyan

Travelled with family
Good hotel, good room, good service
Stayed 1 night in Dec 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Hotel is modern and comfortable. Service is great.
Stayed 2 nights in Sep 2023

10/10 Excellent

Or Tsun Yu

Stayed 2 nights in Nov 2023

10/10 Excellent

Kanti

Stayed 2 nights in Sep 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Ying

Stayed 1 night in Jul 2023

10/10 Excellent

Miaotian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Vincent

Stayed 3 nights in Aug 2022

2/10 Terrible

Rodney

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Terrible Service and Attitude
I’m posting this for my wife, as I booked the hotel for her solo trip. During the night the A/C wasn’t getting cool, it couldn’t get below 22 deg. The hotel didn’t even have a fan for to use. The hotel offered me a mediocre breakfast and a late check out after I complained and they moved me around to different rooms without any sleep. However, the next day while I was trying to take a nap around 11:45am, a man knocked on the door once and let himself into the room without saying anything. After my shock and I confronted him, he said he was room service and had the wrong room. When I checked out I asked to speak to the manager, Mark Wong, who said the man was checking laundry which is different than what the man said. Mark said they would investigate and call me later. They called me back to say after investigating the man knocked, so it was “ok” to which I replied he opened the door before I could say anything and the reply was “everyone has a different perception of time”. As a solo woman traveler, Mark’s indifference to the situation is unforgivable and he should be ashamed. There is absolutely no excuse for any staff entering a room without proper time and announcing why they are there. I’m thankful I was not changing or in the shower when the man entered.
Stayed 1 night in Oct 2021

4/10 Poor

shiqiu

Stayed 1 night in Nov 2020

10/10 Excellent

Ziyad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent place to stay at
Indescribable place. The lobby little bit dim.
Stayed 3 nights in Dec 2019

10/10 Excellent

fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Wei

Stayed 1 night in Sep 2019

10/10 Excellent

Alden, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
great place like all other Park Hyatt! and great location as well
Stayed 2 nights in Sep 2019