Ratings based on 523 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
10 out of 10
Posted Aug. 16, 2024 on HotelsBeautiful hotel with amazing staff!
Comment from Hotel Management
Aug. 29, 2024 by Shangri-La Guangzhou, Hotel Management
Dear Valued Guest, thank you for taking time to share your experience with us. We strive to delight our customers each and every time and aim to exceed expectations through consistent quality and value in our products and services. Our hotel is located on the scenic Pearl River, with floor-to-ceiling windows offering views of the Pearl River and the city. Nestled amidst 5,800 square metres of landscaped gardens with a 1,000-square-metre outdoor pool and child-oriented facilities, this luxury hotel provides a city oasis in Guangzhou for your pleasure and relaxation. The hotel is just a 3-minute walk away to Pazhou Ferry Terminal and the tram beside the hotel provides easy access for guests to the landmarks along the Pearl River, such as Exhibition Center Wharf, Party Pier Bar District, Canton Tower and Zhujiang New Town Central Business District. And the breakfast buffet offers a wide variety of international cuisines, including Western, Southeast Asian, Japanese and local specialties to start your day. We look forward to welcoming you back soon!
by A traveller
High end at its finest
Posted Aug. 16, 2024 on HotelsAmazing 5 star service from check-in to check-out. I would highly recommend this hotel to anyone traveling to Guanzhou, China!
Comment from Hotel Management
Aug. 29, 2024 by Shangri-La Guangzhou, Hotel Management
Dear Valued Guest, thank you for taking time to share your experience with us. We strive to delight our customers each and every time and aim to exceed expectations through consistent quality and value in our products and services. Our hotel is located on the scenic Pearl River, with floor-to-ceiling windows offering views of the Pearl River and the city. Nestled amidst 5,800 square metres of landscaped gardens with a 1,000-square-metre outdoor pool and child-oriented facilities, this luxury hotel provides a city oasis in Guangzhou for your pleasure and relaxation. The hotel is just a 3-minute walk away to Pazhou Ferry Terminal and the tram beside the hotel provides easy access for guests to the landmarks along the Pearl River, such as Exhibition Center Wharf, Party Pier Bar District, Canton Tower and Zhujiang New Town Central Business District. And the breakfast buffet offers a wide variety of international cuisines, including Western, Southeast Asian, Japanese and local specialties to start your day. We look forward to welcoming you back soon!
by A traveller
Posted Jul. 21, 2024 on Hotels
Comment from Hotel Management
Aug. 30, 2024 by Shangri-La Guangzhou, Hotel Management
Dear Valued Guest, thank you for taking time to share your experience with us. We strive to delight our customers each and every time and aim to exceed expectations through consistent quality and value in our products and services. Our hotel is located on the scenic Pearl River, with floor-to-ceiling windows offering views of the Pearl River and the city. Nestled amidst 5,800 square metres of landscaped gardens with a 1,000-square-metre outdoor pool and child-oriented facilities, this luxury hotel provides a city oasis in Guangzhou for your pleasure and relaxation. The hotel is just a 3-minute walk away to Pazhou Ferry Terminal and the tram beside the hotel provides easy access for guests to the landmarks along the Pearl River, such as Exhibition Center Wharf, Party Pier Bar District, Canton Tower and Zhujiang New Town Central Business District. And the breakfast buffet offers a wide variety of international cuisines, including Western, Southeast Asian, Japanese and local specialties to start your day. We look forward to welcoming you back soon!
by A traveller
Posted Jun. 3, 2024 on Expedia
Breakfast was not good definately. Anywhere that u want to travel for a meal or shopping need a transport.Other than that everything is fine
by A traveller
Posted May 23, 2024 on Hotels
by A traveller
Posted May 11, 2024 on Expedia
Hospitable staff . Clean and effective service. Management was always helpful.
by A traveller from London
Posted May 5, 2024 on Expedia
The property is very well located for those attending events at the exhibition complex. Comfortable rooms with floor to ceiling river views, an excellent gym, indoor swimming pool. Beautiful outdoor area with a small kids playroom, luxurious gardens and an enormous swimming pool. We had an excellent stay with one caveat: the all day menu at the ground floor cafe' was quite overpriced.
by A traveller
Posted May 5, 2024 on Expedia
This hotel is my top choice whenever I attend the Canton Fair. The staff, particularly Mona at the front desk, provided exceptional service during check-in. If I could, I would give it 10 stars!
by A traveller
Posted Apr. 30, 2024 on Expedia
Service and staff are very good
by A traveller
Posted Apr. 27, 2024 on Hotels
