Ratings based on 14 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.9 Service & staff
4.5 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 15, 2023 on Expedia
William was so helpful and happy to work with us if we needed anything. I really don't think he could be nicer :) The food was good, the rooms were clean and if anything came up that needed attention he took care of it immediately. Walking distance from town, but he would drive us in if needed. Great experience! Such a great family!!
Comment from Hotel Management
Aug. 16, 2023 by William, Hotel Management
Thank you very much for your comment!we thank you for staying with us.We hope to have you again in our Hotel.see you soon!
by A traveller
Friendly service in clean hotel
Posted Jul. 27, 2023 on HotelsWillie, the manager, is exceptional and went out of his way to make our trip special. He drove us to his mothers restaurant for Italian food and was always available to answer questions. The location makes it an easy walk to restaurants, etc. The room was spotless, but tiny. The mattress is covered in plastic so the sheets slide off. It needs a mattress pad on top of the plastic.
Comment from Hotel Management
Jul. 31, 2023 by William, Hotel Management
It was a great pleasure to have you two in our Hotel. I wish your stay with us was pleasant. Looking forward to see you soon at BALCONES DE LA CASONA!
by A traveller
Posted Nov. 13, 2022 on Hotels
by A traveller
His house felt like my house
Posted Jul. 2, 2022 on HotelsFound this place on hotels.com for a 1 night stay near La Piedra. I’m glad we chose this hostel as it felt like an Airbnb in Guatape. Oscar, the host welcomed us and said his home was our home for the night. It does have a view of the stone and the balcony was lovely to relax and to enjoy our breakfast.
We got an upgrade to a larger space with 3 bedrooms for our group and it was very comfortable.
We were able to walk downtown to Guatape at night / early morning to sight see and felt 100 safe in this area.
Breakfast on the balcony was delicious. Had hoped for Colombian food but had to take into consideration it’s a hostel not a hotel. It was filling and very tasty.
Oscar was one of 3 people my entire 1 week stay in Colombia who spoke English as he lived in the US for a bit. It was great to meet to meet him and share his home.
I’m definitely recommending this place to others & hope to return one day.
Comment from Hotel Management
Jul. 2, 2022 by Oscar, Hotel Management
Thank you very much for your comment, it was very nice to have you at my house. You're a beautiful person.
by A traveller
Great option in Guatape
Posted Sep. 21, 2021 on HotelsIf you are looking for a very comfortable, charming, lakeside hotel with free parking then this is the place. The beautiful walk to the city centre is only 7 minutes over the bridge. Delicious breakfast served on the terrace, free secure parking in the back, safe environment in simple decorated but efficient rooms with hot water, television, and wifi that works very well. Caring staff that made my stay enjoyable. Will be back!
Comment from Hotel Management
Sep. 27, 2021 by Oskar., Hotel Management
Thank you very much Gabriel for your comment. It was a pleasure to have you here at the hostel. Hope you having a good time right now.
Regards.
by A traveller from New Mexico USA
Posted Dec. 4, 2020 on Expedia
Oscar its an incredible human being. Very polite, educated and bilingual. Its accesible to the best part of Guatape, which is at a 5 minutes walking distance. Great view to wake up in he morning and enjoy!!!!
Surely we are coming back!!!!
Comment from Hotel Management
Dec. 6, 2020 by Oskar., Hotel Management
Thank you for your comment, it is very important to us. Your stay was very pleasant and special.
by A traveller
Posted Aug. 9, 2023 on Hotels
Comment from Hotel Management
Aug. 17, 2023 by William, Hotel Management
Gracias por Preferirnos Sr. MiltonBalcones de la casona lo espera nuevamente!!Hasta pronto!
by A traveller
La mejor relación costo beneficio en Guatapé
Posted Mar. 13, 2023 on Hotelsby A traveller
Posted Jan. 2, 2023 on Expedia
Excelente ubicación y excelente el dueño quien nos atendió en todo momento, muchas gracias por la estadía. Desde República Dominicana un saludo
Comment from Hotel Management
Jan. 7, 2023 by Oscar , Hotel Management
Muchas gracias por tu calificación y comentario, fue un gusto tenerlos en esta su casa en Guatapé. Los esperamos de vuelta.
by A traveller
朝食がとても美味しく、スタッフが親切
Posted Aug. 9, 2022 on Hotelsグアタペに滞在した時に利用しました。ここまでは、ホテルが準備してもらったタクシーを利用して、空港から来ました。まず、スタッフがとても親切です。テレビのリモコンや朝ご飯の時間など、丁寧に対応してくれました。また、部屋の前に机と椅子があり、そこで食べた朝食がとてもおいしかったです。ちょうどいい量で、娘のお気に入りでした。部屋は広くはないですが、家族４人が泊まるにはちょうどいい広さでした。金額面を考えても、いい部屋です。
Comment from Hotel Management
Aug. 9, 2022 by Oscar, Hotel Management
Fue un enorme placer tenerlos con nosotros. Una hermosa familia. Les deseamos un lindo viaje.
